Duet Panel v3 update firmware / Unknown USB Device



  • Hi,

    here is my problem, I tried to update the 1.21.1 @ 1.22 frimware and here is the error that appears after pressing Erase and Reset ...Unknown USB Device (Device Descriptor Request Failed).

    Is there a way to solve this problem?

    Thanks

    Chris



  • Do you have Bossa installed?

    After erase and reset, it should show up as a Bossa device under the Device Manager.


  • administrators

    @grenierc said in Duet Panel v3 update firmware / Unknown USB Device:

    Hi,

    here is my problem, I tried to update the 1.21.1 @ 1.22 frimware and here is the error that appears after pressing Erase and Reset ...Unknown USB Device (Device Descriptor Request Failed).

    Is there a way to solve this problem?

    Thanks

    Chris

    I used to get that message a lot, when I connected Duets to Windows 10 via a USB hub. Switching to another port on the hub fixed it. When I ran out of ports on the hub, sometimes disconnecting and reconnecting the hub would get all the ports working again. If not then I would have to reboot Windows.

    I switched to a different make of USB hub and the problem went away.


 

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