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    Duete Wifi Connection Issues

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    • Donnyb99
      Donnyb99 last edited by Donnyb99

      Hello all,

      So I've had my Duet Wifi up and running for well over a year and it has been pretty well rock solid. Just today, I noticed that I couldn't connect to the Web Server via Chrome as I normally do so I started poking around.

      I noticed it was having a hard time connecting to my router as M552 S1 would often timeout or return "Failed while trying to connect to SSID". I tried sending M552 S0, then M588 S"*", M587 with my SSD info and it would connect (sometimes) but trying to ping it from my PC (connected to the router via Ethernet) returned oddities such as this:

      Pinging 192.168.50.50 with 32 bytes of data:
      Request timed out.
      Reply from 192.168.50.50: bytes=32 time=94ms TTL=255
      Reply from 192.168.50.50: bytes=32 time=4ms TTL=255
      Request timed out.

      I thought it might be an IP conflict (I changed my router a month ago but had no issues then) so I assigned the Duet a Static IP from my Router's config page (via the Duet's actual MAC, not a spoofed one). The Duet seems to think it can connect to it and reports an RSSI of between -45 and -49dB as well as my newly set IP address.

      However, I am still getting ping results like the one posted above and cannot functionally access the Web UI. It will occasionally begin loading the Web UI only to fail. More often than not, it simply will not connect to the router at all.

      I have just tried updating the WifiServer to 1.21 to no avail.

      Please help as I can't use my printer at all anymore...

      Thank you

      EDIT: Here is my M122 while connected as well as my latest ping result:

      m122
      === Diagnostics ===
      Used output buffers: 1 of 32 (1 max)
      === Platform ===
      RepRapFirmware for Duet WiFi version 1.19.2 running on Duet WiFi 1.0
      Board ID: 08DDM-9FAM2-LW4SD-6J9F2-3S86J-KLW7X
      Static ram used: 21176
      Dynamic ram used: 95888
      Recycled dynamic ram
      : 1720
      Stack ram used: 4048 current, 4888 maximum
      Never used ram: 7400
      Last reset 00:13:43 ago, cause: power up
      Last software reset reason: User, spinning module GCodes, available RAM 7180 bytes (slot 0)
      Software reset code 0x0003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x00400000, BFAR 0xe000ed38, SP 0xffffffff
      Error status: 0
      Free file entries: 10
      SD card 0 detected, interface speed: 20.0MBytes/sec
      SD card longest block write time: 0.0ms
      MCU temperature: min 29.7, current 34.8, max 35.1
      Supply voltage: min 24.1, current 24.2, max 24.5, under voltage events: 0, over voltage events: 0
      Driver 0: standstill
      Driver 1: standstill
      Driver 2: standstill
      Driver 3: standstill
      Driver 4: standstill
      Date/time: 1970-01-01 00:00:00
      Slowest main loop (seconds): 0.013967; fastest: 0.000000
      === Move ===
      MaxReps: 0, StepErrors: 0, FreeDm: 240, MinFreeDm 240, MaxWait: 0ms, Underruns: 0, 0
      Scheduled moves: 0, completed moves: 0
      Bed compensation in use: none
      Bed probe heights: 0.000 0.000 0.000 0.000 0.000
      === Heat ===
      Bed heater = 0, chamber heater = -1
      Heater 1 is on, I-accum = 0.0
      === GCodes ===
      Segments left: 0
      Stack records: 2 allocated, 0 in use
      Movement lock held by null
      http is idle in state(s) 0
      telnet is idle in state(s) 0
      file is idle in state(s) 0
      serial is ready with "m122" in state(s) 0
      aux is idle in state(s) 0
      daemon is idle in state(s) 0
      queue is idle in state(s) 0
      autopause is idle in state(s) 0
      Code queue is empty.
      Network state is running
      WiFi module is connected to access point
      WiFi firmware version 1.21
      WiFi MAC address 60:01:94:34:38:94
      WiFi Vcc 3.32, reset reason Turned on by main processor
      WiFi flash size 4194304, free heap 16232
      WiFi IP address 192.168.50.50
      WiFi signal strength -38dBm
      Reconnections 0
      HTTP sessions: 0 of 8
      Socket states: 0 0 0 0 0 0 0 0
      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)
      ok

      Pinging 192.168.50.50 with 32 bytes of data:
      Request timed out.
      Request timed out.
      Request timed out.
      Reply from 192.168.50.50: bytes=32 time=102ms TTL=255

      Ping statistics for 192.168.50.50:
      Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 102ms, Maximum = 102ms, Average = 102ms

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      • Donnyb99
        Donnyb99 last edited by

        After re-reading another thread I tried to make some changes in my config.g including changing my machine name as well as clearing my browser cache to no avail...

        Any help on this would be greatly appreciated.

        Thank you

        1 Reply Last reply Reply Quote 0
        • Phaedrux
          Phaedrux Moderator last edited by

          Have you seen this? https://duet3d.dozuki.com/Wiki/WiFi_disconnections_and_AJAX_timeout_errors

          Z-Bot CoreXY Build | Thingiverse Profile

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          • Donnyb99
            Donnyb99 last edited by

            I have gone through that Troubleshooter. The one thing I haven't done is put the Duet in AP mode so I'll try that and report back.

            1 Reply Last reply Reply Quote 0
            • Donnyb99
              Donnyb99 last edited by

              Just to provide an update here:

              It turns out the problem was wit h my router, an Asus RT AC86U. The 2.4GHz band is garbage. I am exchanging it tomorrow and will report back with the results.

              PS. The Duet worked perfectly in AP mode

              1 Reply Last reply Reply Quote 0
              • dc42
                dc42 administrators last edited by

                Thanks for the update! Someone else reported having problems with an ASUS router. OTOH my ASUS DSL-AC68U works well with my Duet WiFis.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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