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    Messed up duet wifi installation !

    Firmware installation
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    • carlitototo
      carlitototo last edited by

      Hello,
      So, I kinda broke the SD card that was sent with the Duet Wifi ( I know, terrible :') ) And I'm now trying to figure out a way to " re-do" everything, but can't do it...
      Following the installation guide, and, my computer ( running windows 10 ) still doesn't recognize the duet after installing the driver ( unknown USB device, in Device Manager ) , tested a few USB cable just to be shure of the issue, loaded the latest firmware on different SD cards ( 16Go, working well, in FAT 32 )... But still can't seem to be recognize, I'm kinda stuck on this one, any idea 🙂 ?

      Thanks !

      Carlito

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      • carlitototo
        carlitototo last edited by

        Forgot to say !
        seems similaire to this topic : https://forum.duet3d.com/topic/2422/complete-download-needed-for-new-installation-confused

        But not the same at the same time... So strange !

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        • dc42
          dc42 administrators last edited by

          Have you seen the Troubleshooting section of the wiki, in particular https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond ?

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • carlitototo
            carlitototo last edited by

            Thanks for quick reply !
            The wiki is so big, missed that one !
            Infortunatly, nothing will do ! still no ports recognize, after trying tothe erase procedure multiple times... Sad to say, but I think (3D :P) that my duet is dead 😢 snif

            On a more serious note, going to try again tomorow just to be shure, and if no result, it's going to be a return:/

            Thank you so much for helping !

            dc42 1 Reply Last reply Reply Quote 0
            • carlitototo
              carlitototo last edited by

              After many hours of trying ( ok, maybe not that many, like 3 h ) No results, I guess I'm turning to custumer service... So sad 😢 Hope they can tell me what happened !

              Thank you so much !

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              • dc42
                dc42 administrators @carlitototo last edited by

                @carlitototo said in Messed up duet wifi installation !:

                Infortunatly, nothing will do ! still no ports recognize, after trying tothe erase procedure multiple times... Sad to say, but I think (3D :P) that my duet is dead snif

                Try a different USB port on your PC if you haven't already, also try rebooting the PC - especially if it is running Windows. If you've already done that, then go ahead and contact your supplier.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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