Warrenty return of PanelDue 7i (E3D)

[MKR2]

Yesterday I received the Duet 2 WIFI and PanelDue 7i from E3D.

The green channel on 7i is not working, there is a crack on the ribbon cable (from the driver to the panel).
If I push gently on the ribbon cable I some times get it to work but I can not see how I would have a chance til repair it myself.

E3D asked me to post it here so admin could confirm it.

Here is a picture of the PanelDue with a white copy paper behind.

Best Regards
Michael

[dc42]

See my response in your other thread.

[MKR2]

@dc42
I have posted the picture in my other thread.