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    Possibly damaged board?

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    • 3D_lowundefined
      3D_low
      last edited by

      I've had my employe install the duet wifi with a duex2. Duet was previously working.

      Problem i'm getting right now is i need to plug the Duet with USB in order to get 3.3v and 5v. I've checked fuse on it and unplugged everything to see if i had a possible short and no luck.

      If i power up the Duet strictly on 12V from PSU i don't get the red/green less to light up. If i plug USB i get a normal behaviour.

      Any ideas?

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      • dc42undefined
        dc42 administrators
        last edited by

        1. Is the INT_5V_EN jumper fitted on the Duet?
        2. Is there any sjgn of damage to the small square chip labelled U3?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • 3D_lowundefined
          3D_low
          last edited by

          David,

          There is a jumper on the INT_5.

          The small U3 chip appears to have a small "bump" on it. I'd say it does looks lightly damaged

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          • 3D_lowundefined
            3D_low
            last edited by

            0_1554664261369_IMG_0170.jpg

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            • dc42undefined
              dc42 administrators
              last edited by dc42

              I agree, it looks damaged. If it's a genuine Duet, that's covered by the warranty, so ask your supplier to repair or replace the Duet.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • 3D_lowundefined
                3D_low
                last edited by

                David,

                It is a genuine one. However, clearly my employee screwed something up while installing the thing. I wonder what he did...

                dc42undefined 1 Reply Last reply Reply Quote 0
                • dc42undefined
                  dc42 administrators @3D_low
                  last edited by

                  @3d_low said in Possibly damaged board?:

                  David,

                  It is a genuine one. However, clearly my employee screwed something up while installing the thing. I wonder what he did...

                  He didn't necessarily screw up. Is it a Duet 1.04, and are you using 24V power?

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • 3D_lowundefined
                    3D_low
                    last edited by

                    12V power, 1.04.

                    Like i said, the board was working fine until the DueX was added. I've looked over the job when i was programming the Duex2 outputs and saw various corners rounded, damaged connectors and wires improperly crimped which leads me to believe it's a screw up.

                    Can I just run it off USB power for the moment until I get it fixed?

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      Yes you can use USB to provide the 5V power. I suggest you remove the jumper on INT 5V EN.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      1 Reply Last reply Reply Quote 1
                      • 3D_lowundefined
                        3D_low
                        last edited by

                        Thanks David for the answers.

                        Getting an answer for a problem like this on a Sunday... Guess this is why i'm at my 5th board from you guys 😉 Much appreciated

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