Well M3D FINALLY responded. 3 weeks after their last response. Absolutely ridiculous. But too late, as I’ve already sent my board to Filastruder. I love you, Filastruder!!!!

Well M3D FINALLY responded. 3 weeks after their last response. Absolutely ridiculous. But too late, as I’ve already sent my board to Filastruder. I love you, Filastruder!!!!

@elmoret email sent ️

I wish I could just exchange this maestro for a WiFi and pay the difference (and shipping)

@dragonn yes I checked. Nothing shows up like it used to.

The problem is that Bossa never shows up. SAM-BA doesn’t see it either. It’s like there isn’t anything at all plugged into the usb at all. Tried many cables and many USB ports.

@dc42 they sent me this email on February 20th. That’s the last I heard from anyone at M3D. I’ve even posted in their discord and still haven’t gotten a response from any employee.

Is there another way to recover this Maestro after using the erase jumper? If I could get this board alive and working, it sure would be nice to never have to work with M3D ever again! I shoulda just spent the extra $50 and got a duet 2 WiFi

@dc42 did they contact you? They said they were going to.

https://share.icloud.com/photos/0yyri7XbNhMGrKGxpxzsQIFMA#Home

I had bought the duet maestro. Is M3D just considered a reseller of that board? I thought it was actually their board, partnered with duet3d... I hope I’m wrong about that!

But yeah I’ve definitely opened a ticket or two requesting an exchange through the warranty. Sent a few emails to the David person that emailed me last week. Even called the number this morning. Nothing.

I was in contact with someone at M3D about swapping my board under warranty, but haven’t heard back from them since last Wednesday, despite my attempts to get a response. Are they all on vacation or closed or what? Does anyone know? Who else could I contact about this?

That stinks. I’ve contacted M3D. I appreciate your help!