Upgrading all of the firmware/softwares resolved the issue. Thank you all for the help!
Best posts made by brendon
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RE: Cannot change temperatures while printingposted in Beta Firmware
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RE: "out9" appears to always be enabledposted in Beta Firmware
@dc42 Sorry for the brevity in my previous response. Yes, out9 is still turned on and enabled after the board was erased but before the firmware was flashed.
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RE: "out9" appears to always be enabledposted in Beta Firmware
The new board arrived and the Out channels are now properly controlling the LED strips. Thank you for helping me sort out my issue. The offending hardware is boxed up and will be arriving to you shortly. Thanks again!!!