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All stats display n/a when printing file

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  • undefined
    jsn0327
    last edited by 17 Aug 2019, 17:15

    I'm using Cura 4.2.1 to slice my files. After uploading the gcode file to the printer via the Web Interface and starting the print, all of the layer statistics and time estimations within the "Job Status" section display n/a throughout the entire print. How can i enable those stats? Below are the versions that i'm running and i've attached a screenshot of the "Job Status" page. Thanks.

    Duet2 WiFi
    Firmware Electronics: Duet WiFi 1.02 or later
    Firmware Version: 2.04RC1 (2019-07-14b1)
    WiFi Server Version: 1.23
    Web Interface Version: 1.22.6

    0_1566062112015_Duet_Job_Status_SS.jpeg

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    • undefined
      Phaedrux Moderator
      last edited by 18 Aug 2019, 04:41

      Can you post a sample gcode file that displays this issue so we can try to reproduce?

      Z-Bot CoreXY Build | Thingiverse Profile

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      • undefined
        jsn0327
        last edited by 18 Aug 2019, 13:42

        Sure, see attached. Thanks!

        0_1566135541576_Calibration_Cube.gcode

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        • undefined
          jsn0327
          last edited by 18 Aug 2019, 14:25

          To further aid in the troubleshooting, I have printed files with both Chrome and FireFox using my MacBook Pro. Both provide the same result. Attached is a screenshot of a print that is currently on-going with no statistics... I noticed that the "Processing" progress bar above the statistics section is completely full, even though the 8 hour print just started. Isn't that bar supposed to increment throughout the printing process?

          0_1566138315258_Screen Shot 2019-08-18 at 9.19.46 AM.png

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          • undefined
            reahax
            last edited by 19 Aug 2019, 03:35

            Hi there,
            I have a similar issue with Kisslicer 2.0.
            There is no problem when I slice with cura.
            0_1566185659971_Screenshot_1.jpg
            0_1566185682716_XYZ.gcode

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            • undefined
              jsn0327
              last edited by 19 Aug 2019, 15:25

              Thanks for posting the screenshot... I see that you get some statistics with Kisslicer. I don't get anything with Cura. I'm wondering whether or not I have a Java issue, or an issue with the version of the Duet2 WiFi Web Interface that i'm running. Do those statistics start when the "Processing gcode file" progress bar goes away? The progress bar doesn't go away for me. It's there throughout the entire print. Could you post a screenshot of your "Software Information" section under Settings > General? Also, which web browser are you using to access the web interface? Thanks!

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