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    panel due firmware erased

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    • kyllundefined
      kyll
      last edited by

      hello i've accidentally erased the firmware of my "panel due 7i" by the button "erase", but i've tried to reinstall it by ''bossa'' software and it doesn't worked ,the actual state of the panel is when is turn on there no boot screen and just print a black screen

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      • droftartsundefined
        droftarts administrators
        last edited by

        Main firmware update instructions for PanelDue are here (I'm just copying them to the Duet3D wiki, checking and testing): https://miscsolutions.wordpress.com/paneldue/
        When you say Bossa doesn't work, do you mean it won't run, or won't see the panel? If it's not working and you're on a Mac, see this thread: https://forum.duet3d.com/topic/11445/flashing-firmware-on-mac-os-x

        Ian

        Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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        • kyllundefined
          kyll
          last edited by

          i don't see the panel andhe refuse to write

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          • droftartsundefined
            droftarts administrators
            last edited by

            Check that you are using a USB cable with power AND data wires; many USB leads are only for power/charging. Disconnect the PanelDue from the Duet, and connect PanelDue to your PC. Press the erase button for 1 second, wait a couple of seconds, press reset. If you're using a laptop, some laptops don't provide enough power from their USB port to power the PanelDue 7i and backlight; try using a different, high power port, or a PC.

            Ian

            Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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            • kyllundefined
              kyll
              last edited by

              the usb cable is the one gived with the duet 2 ethernet and for the power the back light light on so i think it's enough

              susanundefined 1 Reply Last reply Reply Quote 0
              • susanundefined
                susan @kyll
                last edited by

                @kyll hello! i have this problem too,try another usb port or another pc.
                i rezolve with another pc.
                not all base plate pc suport usb data conection.

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                • kyllundefined
                  kyll @susan
                  last edited by

                  @susan thanks i resolved my problem by taking the good version of the firmware mine get an ''i'' at the end of his name

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