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    Duet 3 6HC does not Ping

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    • Philippe71undefined
      Philippe71 @A Former User
      last edited by

      @bearer
      I succesfully connected to the Board by USB (with Repetier host).

      M552
      Return
      Ethernet is disabled, configured IP address: 0.0.0.0, actual IP address: 0.0.0.0

      I sent :
      M552 P192.168.0.209/24 S1

      Return :
      Ethernet is enabled, configured IP address: 192.168.0.209, actual IP address: 192.168.0.209
      and the board ping now

      when I try to connect to DWC by network :
      47584757-8bcc-4bae-86e2-6f3e4f242636-image.png

      I downloaded and install in /www the version 2.07 of DWC
      Same problem

      To be sure it is not a problem in my config.g, I created on the SCCard a config.g with only this lines :

      ; Configuration file for Duet 3 (firmware version 3)
      ;---------------------------------------------------
      ; General preferences
      ;---------------------------------------------------
      G90 ; send absolute coordinates...
      M83 ; ...but relative extruder moves
      M550 P"duet3" ; set printer name

      ;---------------------------------------------------
      ; Network
      M552 P192.168.0.209/24 S1 ; enable network set static IP
      M586 P0 S1 ; enable HTTP

      No ping with this config.g file

      Connecting by USB and sent M552
      Ethernet is disabled, configured IP address: 0.0.0.0, actual IP address: 0.0.0.0

      Sent command M552 P192.168.0.209/24 S1

      Ethernet running, IP address = 192.168.0.209

      Trying to connect to DWC by network:
      dfde7ea8-6401-486b-8c49-ef8be2c8a48b-image.png

      I'll try one other SDCard...

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      • A Former User?
        A Former User
        last edited by

        If the problems persist, please run M39 from USB and post the output
        https://duet3d.dozuki.com/Wiki/Gcode#Section_M39_Report_SD_card_information

        Philippe71undefined 1 Reply Last reply Reply Quote 0
        • Philippe71undefined
          Philippe71 @A Former User
          last edited by

          @bearer
          Tried one other SDCard, same problem...

          M39
          return

          Error: No SD card mounted in slot 0 !!

          How can I mount the SDCard ?

          A Former User? 1 Reply Last reply Reply Quote 0
          • A Former User?
            A Former User @Philippe71
            last edited by A Former User

            @Philippe71 said in Duet 3 6HC does not Ping:

            Error: No SD card mounted in slot 0 !!

            Suspected as much, please verify the same error for the other SD card and then maybe @dc42 can chime in.

            (edit @ dc42 does the Duet 3 handle sd cards with multiple partitions if the cards have been used for raspberry pi images as well?)

            1 Reply Last reply Reply Quote 0
            • Philippe71undefined
              Philippe71
              last edited by

              Just for info : Tried to reformat the SDCard with SDFormater (I guess only one partition) then copy all the files : same problem, a M39 give Error : No SD card mounted in slot 0

              This board is a evaluation board bought beginning October 2019, maybe a problem with this board ?

              A Former User? 1 Reply Last reply Reply Quote 0
              • A Former User?
                A Former User @Philippe71
                last edited by

                @Philippe71 said in Duet 3 6HC does not Ping:

                (I guess only one partition)

                i don't know if that tool "fixes" the partition table. sounds like you're in windows, so you can use disk management to see if there are more than one partition on the card. Hit windows key + X and choose Disk Management and have a look when the card is inserted in the computer ofc.

                (But yes, i suspect there could be a problem with the board, but that is for Duet3d to determine. It wouldn't be related to being an evaluation board, it would just be one of those things in electronics manufacturing ... however lets review the SD cards first)

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                • Philippe71undefined
                  Philippe71
                  last edited by

                  The disk management show only one partition (main partition).
                  Thanks for your help

                  A Former User? 1 Reply Last reply Reply Quote 0
                  • dc42undefined
                    dc42 administrators
                    last edited by dc42

                    What size SD card is it, and how is it formatted? It must be formatted as FAT16 or FAT32 for the Duet. Cards larger than 32Gb have to be formatted as EXFAT and can't be used in the Duet, because EXFAT is patented.

                    If you change the SD card in the Duet while it is powered, you need to either reset it or send M21 to re-mount the SD card.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                    1 Reply Last reply Reply Quote 0
                    • A Former User?
                      A Former User @Philippe71
                      last edited by

                      @Philippe71 said in Duet 3 6HC does not Ping:

                      The disk management show only one partition (main partition).

                      (just a general suggestion; next time post a screenshot to show us what you see. as shown by dc42s response, there are usually some details to be considered)

                      1 Reply Last reply Reply Quote 0
                      • Philippe71undefined
                        Philippe71
                        last edited by

                        It is a 16Gb formatted in FAT32

                        481955f8-d9b1-4b94-ba54-31f138a685a9-image.png

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                        • Philippe71undefined
                          Philippe71
                          last edited by

                          Tried with 3 SDCard (16Gb)

                          M21
                          Error: Cannot initialise SD card 0: Card is unusable
                          M20
                          Begin file list
                          NONE
                          End file list

                          Should I buy a new SDCard ?

                          1 Reply Last reply Reply Quote 0
                          • Danalundefined
                            Danal
                            last edited by

                            @Philippe71 said in Duet 3 6HC does not Ping:

                            Should I buy a new SDCard ?

                            Yes.

                            Delta / Kossel printer fanatic

                            1 Reply Last reply Reply Quote 0
                            • Philippe71undefined
                              Philippe71
                              last edited by

                              Bought a new card and copy files on it...
                              Still problem, no SDCard mounted.
                              Takes this SDCard and plug in an other Duet3 on an other machine, works perfectly...
                              It is not a SDCard problem !

                              1 Reply Last reply Reply Quote 0
                              • Danalundefined
                                Danal
                                last edited by

                                Sounds like you have a defective SD socket. Take a look at where it is solder, with the best magnification you have.

                                Delta / Kossel printer fanatic

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                                • Philippe71undefined
                                  Philippe71
                                  last edited by

                                  Soldier of SD Socket looks all correct...

                                  1 Reply Last reply Reply Quote 0
                                  • Danalundefined
                                    Danal
                                    last edited by

                                    time to contact your retailer.

                                    Delta / Kossel printer fanatic

                                    1 Reply Last reply Reply Quote 0
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