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    Problem updating firmware - Duet Wifi

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    • 3dprinting meatheadundefined
      3dprinting meathead
      last edited by

      looks like what I'm running, and I think I'm up to date.

      If I can learn it, than anyone can learn it.

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      • chojn1undefined
        chojn1
        last edited by

        @dc42:

        DuetWiFiFirmware, DuetWebServer and DuetWebControl should be upgraded in that order because of the dependencies that there are typically between them.

        If you could just put this line in the WiKi, you would save a lot of people a lot of trouble.

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        • dc42undefined
          dc42 administrators
          last edited by

          It already says that at the start of https://duet3d.com/wiki/Updating_more_than_one_firmware_at_a_time.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • chojn1undefined
            chojn1
            last edited by

            My apology for my stupid noob post. It clearly stated the correct order in the instruction documentation.

            This is how I, as an absolute noob, read your instruction:

            Page 1: Getting started
            (https://duet3d.com/wiki/Duet_Wiki)

            Page 2: Checking firmware (https://duet3d.com/wiki/Checking_the_firmware_versions_and_updating_the_firmware)

            Page 3: Updating firmware
            (https://duet3d.com/wiki/Duet_Wiki#Updating_Duet_WiFi_firmware)
            Choice 1: updating the main firmware
            Choice 2: updating wifi firmware or DWC
            Choice 3: updating more than 1 firmware

            Here, not knowing what I am doing, I made the mistake of picking choice 1. That is my first wrong choice, although I am not quite sure how I would know to pick choice 3 at the time.

            Page 4: Instruction on updating firmware
            (https://duet3d.com/wiki/Updating_main_firmware)

            Oh by the way, so the instruction goes, I can download multiple firmwares as well. Stupid me downloaded all three available firmwares. No where on this page or the github page is there any warning that these must be installed in order. Your single line warning here would have bailed me out. Alternatively, I should have went back a step to "updating more than 1 firmware" to get the warning before proceeding. I am not quite sure how I would know to do that.

            Anyway, the installation obviously did not work.
            In my frustration, in an attempt to reset the board, I accidentally hit the erase button. Fatal mistake!
            I should have read the forum before reading the installation instruction.

            Now I am sitting here patiently waiting for Atmel to send me a link for SAM-BA. . . and have too much time for stupid noob posts.

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            • stevenrsearlesundefined
              stevenrsearles
              last edited by

              i pretty much did the same thing except i ended up hitting the erase button and now i can't get samba or pronterface to connect to the board. i have re-downloaded the firmware and server .bins and made sure that the file size was correct and copied them to the sd card, as well as comment out the wifi command in the config files but I still cannot get the board to connect to pronterface or samba. was curios if i was missing any steps or doing something wrong and I am also using a Linux computer.

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              • dc42undefined
                dc42 administrators
                last edited by

                Does Linux include a utility for listing the available USB devices? If so, see whether "Bossa port" appears when you connect your Duet in its erased state.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • T3P3Tonyundefined
                  T3P3Tony administrators
                  last edited by

                  Hi chojn1

                  Sorry the instructions were not clear, we do try and make them clear and are adding improvements as they are suggested. I have edited the https://duet3d.com/wiki/Updating_main_firmware page with a note at the top which will hopefully alert people in the future.

                  Which OS do you need SAMABA for? It is available here:
                  http://www.atmel.com/tools/atmelsam-bain-systemprogrammer.aspx

                  www.duet3d.com

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                  • stevenrsearlesundefined
                    stevenrsearles
                    last edited by

                    By checking USB devices through terminal it finds it as an atmel corp. at91sam SAMBA bootloader.

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      In that case, you should be able to use SAM-BA to program it, although you might need to install a device driver. [EDIT: or perhaps you need to tell SAM-BA which port to use when it starts up. I haven't used the Linux version, so I don't know whether it auto-detects the port like the Windows version does.]

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • FrankNPrinterundefined
                        FrankNPrinter
                        last edited by

                        if you are having issues with installing a usb driver, i think you can download and install cura (free)and it will do that as part of the install. I am a newbie too and am learning slowly but surely. Think of it as learning a new language, its not just the words that matter so translation is often lost. A lot of the information on here is technical and specific. Since i don't have the basic foundation, it often does not make any sense. I had to read the same configuration instructions over 4 times before David was even able to explain it to me or more to the point before i understood what he was saying. 🙂

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                        • chojn1undefined
                          chojn1
                          last edited by

                          Finally got some free time to work on the printer this weekend.
                          The email with the link for SAMBA from Atmel never came. (I made the mistake of trying to download it as a guest.) I gave up and registered and the software was readily available.
                          It is listed for windows XP, 7 & 8, which got me worried as I no longer have one of those machines. It didn't matter as that version works fine on Windows 10. After about 30 minutes of fiddling, I am now up and running with the new firmware installed!

                          Really like your hardware (DUE WIFI and the panel due). The web control is really cool. The instruction on the Wiki is actually excellent (except for for the one missing line of course). It is like programing, the order of the instructions does matter. And the response for help here is instantaneous.

                          Cannot wait to finish the machine and test drive this new set up.
                          Thanks, keep up the good work.

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                          • T3P3Tonyundefined
                            T3P3Tony administrators
                            last edited by

                            Glad that it's coming together!

                            www.duet3d.com

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