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Magic smoke and stopped working

Scheduled Pinned Locked Moved
Duet Hardware and wiring
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  • undefined
    hiro_ono
    last edited by 31 Mar 2020, 15:43

    I connected my printer (duet ethernet, 12V) for the first time in a while, and couldn't find it on my browser, i plugged in a USB cable (stupidly with the printer still powered on) and there was some magic smoke. the ethernet light isn't on, and when i connect via usb i can't see it. Any help fixing it would be great

    undefined 1 Reply Last reply 2 Apr 2020, 01:42 Reply Quote 0
    • ?
      A Former User
      last edited by 31 Mar 2020, 15:46

      see this guide https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

      in particular the bits with removing the sd card and the status of the leds when connecting with usb

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      • undefined
        hiro_ono
        last edited by 31 Mar 2020, 15:54

        I have no green 3.3v led, removing the end stops didn't fix it 😞

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        • undefined
          hiro_ono
          last edited by 31 Mar 2020, 16:01

          diag led also not lit

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          • ?
            A Former User
            last edited by 31 Mar 2020, 16:01

            Hmm. Doesn't bode well. However in itself connecting the USB cable with the printer on shouldn't cause smoke, of either plain or magic origin, so it would suggest something wrong with wiring or possible the mechanical forces caused something to short?

            Did you spot where the smoke signal originated? Is there any visible damage on the board (if unsure, feel free to upload a clear picture of the board). Especially the circled area:
            297d291a-d542-44f2-98aa-e87c707fc00a-image.png

            undefined 1 Reply Last reply 31 Mar 2020, 16:16 Reply Quote 0
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              hiro_ono @A Former User
              last edited by 31 Mar 2020, 16:16

              @bearer I've just gone out but I'll send a picture in a bit. but the pins on the usb cable were pretty ruined, and the plastic around it was melted

              undefined 1 Reply Last reply 31 Mar 2020, 16:20 Reply Quote 0
              • undefined
                droftarts administrators @hiro_ono
                last edited by 31 Mar 2020, 16:20

                @hiro_ono There shouldn't generally be any problem plugging in the USB cable while the printer is turned on; I do it fairly frequently! Could you have put the cable in the wrong way up? It is possible, with enough force.

                Ian

                Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                undefined 1 Reply Last reply 31 Mar 2020, 17:57 Reply Quote 0
                • ?
                  A Former User
                  last edited by A Former User 31 Mar 2020, 16:23

                  Melting plastic suggest large currents, large and slow fuses if any. Also take a look at fuse F3, with a bit a lot of luck it might have saved (some of) your bacon but given it doesn't work with just USB is a bad sign - but could be the usb port also got damaged.

                  Do take some pictures before removing any wiring, could be key to finding out what caused the failure which you really want to get to the bottom of before putting a new board in there.

                  undefined 1 Reply Last reply 31 Mar 2020, 16:34 Reply Quote 0
                  • undefined
                    boldnuts @A Former User
                    last edited by 31 Mar 2020, 16:34

                    @bearer I am thinking ground loop unfortunately

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                    • undefined
                      dc42 administrators @droftarts
                      last edited by 31 Mar 2020, 17:57

                      @droftarts said in Magic smoke and stopped working:

                      @hiro_ono There shouldn't generally be any problem plugging in the USB cable while the printer is turned on

                      There is if the ground connection between the Duet VIN terminal block and the PSU isn't solid. The ground circuit gets completed by mains ground and the USB cable instead. USB cables and connectors don't take kindly to having the bed heater current run through them.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • undefined
                        hiro_ono
                        last edited by 31 Mar 2020, 18:58

                        Here's a couple of pictures

                        91908489_652319675597446_535192078003470336_n.jpg 91759867_214940669928312_6827483977423519744_n.jpg

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                        • undefined
                          hiro_ono
                          last edited by 31 Mar 2020, 18:59

                          I think U2 might be the problem? looks a bit odd and is hot to the touch, not hot enough to burn me

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                          • undefined
                            hiro_ono
                            last edited by 31 Mar 2020, 19:05

                            I've looked up the part and it appears to be a 3.3V regulator, so that would make sense. I don't have a hot air gun but have a lot of experience soldering (although never surface mount) am i likely to be able to replace it?

                            ? 1 Reply Last reply 31 Mar 2020, 19:12 Reply Quote 0
                            • ?
                              A Former User @hiro_ono
                              last edited by 31 Mar 2020, 19:12

                              @hiro_ono said in Magic smoke and stopped working:

                              I've looked up the part and it appears to be a 3.3V regulator, so that would make sense. I don't have a hot air gun but have a lot of experience soldering (although never surface mount) am i likely to be able to replace it?

                              U2 is definitvely toast, and correctly identified as a 3.3v regulator. Due to the multiple layers and double copper thickness of the boards its really not easy to solder without both a preheater and hot air or infrared heating. There are a few dirty tricks that can make it less hard, but its also not without risks.

                              undefined 1 Reply Last reply 31 Mar 2020, 19:20 Reply Quote 0
                              • ?
                                A Former User
                                last edited by 31 Mar 2020, 19:15

                                also see if you can get a close up of this area, without the shade
                                3e7cce5a-b945-4039-81be-304ce6baa1b7-image.png

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                                • undefined
                                  hiro_ono
                                  last edited by 31 Mar 2020, 19:19

                                  3.jpg 1.jpg 2.jpg

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                                  • undefined
                                    hiro_ono @A Former User
                                    last edited by 31 Mar 2020, 19:20

                                    @bearer Thats a pain, are there any places where they can fix this sort of thing? I have a friend with a reflow station but I'm not sure how fancy it is

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                                    • ?
                                      A Former User
                                      last edited by 31 Mar 2020, 19:24

                                      Would depend on where you're located I guess. But a hot air rework station might get the job done if you take the time to "soak" the board and get the whole area up to 100-120C for 2-3 minutes before trying to remove the part. Or stick it in the oven to preheat it; or cut off the legs leaving you with only the tab to desolder with an iron.

                                      As you don't need to salvage the part the main concern is to avoid lifting traces and pads.

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                                      • ?
                                        A Former User
                                        last edited by 31 Mar 2020, 19:25

                                        Oh, and yeah, the USB port might need replacing as well, current clearly took the path through the ground lead there.

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                                        • undefined
                                          hiro_ono
                                          last edited by 31 Mar 2020, 19:28

                                          Ah that's a bummer, any idea what could've caused it in the first place? Don't want to get it fixed and then plug it in for the same thing to happen

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