Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Duet Maestro 2 stops mid print

    Scheduled Pinned Locked Moved
    General Discussion
    5
    56
    2.7k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • massynrtundefined
      massynrt @dc42
      last edited by

      @dc42 No - Only Ethernet.

      1 Reply Last reply Reply Quote 0
      • massynrtundefined
        massynrt @dc42
        last edited by

        @dc42 m122
        === Diagnostics ===
        RepRapFirmware for Duet 2 Maestro version 2.05.1 running on Duet Maestro 1.0
        Board ID: 08DJM-9X66L-LG3SN-6J1FD-3SJ6M-9BZAR
        Used output buffers: 14 of 24 (15 max)
        === RTOS ===
        Static ram: 19804
        Dynamic ram: 87356 of which 0 recycled
        Exception stack ram used: 300
        Never used ram: 23612
        Tasks: NETWORK(ready,764) HEAT(blocked,1296) MAIN(running,3896) IDLE(ready,160)
        Owned mutexes:
        === Platform ===
        Last reset 00:01:35 ago, cause: reset button
        Last software reset at 2020-03-30 11:00, reason: User, spinning module GCodes, available RAM 23612 bytes (slot 2)
        Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x04427000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
        Error status: 0
        Free file entries: 10
        SD card 0 detected, interface speed: 15.0MBytes/sec
        SD card longest block write time: 0.0ms, max retries 0
        MCU temperature: min 37.3, current 37.6, max 37.6
        Supply voltage: min 24.1, current 24.1, max 24.1, under voltage events: 0, over voltage events: 0, power good: yes
        Driver 0: standstill, read errors 0, write errors 0, ifcount 21, reads 62, timeouts 0
        Driver 1: standstill, read errors 0, write errors 0, ifcount 21, reads 62, timeouts 0
        Driver 2: standstill, read errors 0, write errors 0, ifcount 21, reads 62, timeouts 0
        Driver 3: standstill, read errors 0, write errors 0, ifcount 15, reads 62, timeouts 0
        Driver 4: standstill, read errors 0, write errors 0, ifcount 13, reads 62, timeouts 0
        Driver 5: ok, read errors 0, write errors 0, ifcount 0, reads 0, timeouts 62
        Driver 6: ok, read errors 0, write errors 0, ifcount 0, reads 0, timeouts 62
        Date/time: 2020-03-30 16:40:13
        Slowest loop: 0.86ms; fastest: 0.06ms
        I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
        === Move ===
        Hiccups: 0, FreeDm: 160, MinFreeDm: 160, MaxWait: 0ms
        Bed compensation in use: none, comp offset 0.000
        === DDARing ===
        Scheduled moves: 7, completed moves: 7, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
        === Heat ===
        Bed heaters = 0, chamberHeaters = -1 -1
        === GCodes ===
        Segments left: 0
        Stack records: 2 allocated, 0 in use
        Movement lock held by null
        http is idle in state(s) 0
        telnet is idle in state(s) 0
        file is idle in state(s) 0
        serial is idle in state(s) 0
        aux is idle in state(s) 0
        daemon is idle in state(s) 0
        queue is idle in state(s) 0
        lcd is idle in state(s) 0
        autopause is idle in state(s) 0
        Code queue is empty.
        === Network ===
        Slowest loop: 3.40ms; fastest: 0.05ms
        Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
        HTTP sessions: 2 of 8
        Interface state 5, link 100Mbps full duplex
        Error: Could not flush remaining data while finishing upload
        Error: Uploaded file size is different (0 vs. expected 1112 bytes)
        Error: Could not flush remaining data while finishing upload
        Error: Uploaded file size is different (0 vs. expeError: Could not flush remaining data while finishing upload
        Error: Uploaded file size is different (0 vs. expected 1112 bytes)

        1 Reply Last reply Reply Quote 0
        • massynrtundefined
          massynrt
          last edited by

          I see the last reset was done by a reset button- What does that mean?

          1 Reply Last reply Reply Quote 0
          • massynrtundefined
            massynrt
            last edited by

            And.. The diag light stays on. Using a BL Touch

            1 Reply Last reply Reply Quote 0
            • massynrtundefined
              massynrt @dc42
              last edited by

              @dc42 Tasks: NETWORK(ready,900) HEAT(blocked,1296) MAIN(running,3896) IDLE(ready,160)
              Owned mutexes:
              === Platform ===
              Last reset 00:00:55 ago, cause: software
              Last software reset time unknown, reason: User, spinning module GCodes, available RAM 23804 bytes (slot 0)
              Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0400f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d

              1 Reply Last reply Reply Quote 0
              • massynrtundefined
                massynrt
                last edited by

                Lets try again - I'm posting 2 M122 Diagnostic files.

                The first one, was done a few seconds before the machine stopped, the 2nd one right after.. Lets hope you can make something from this..
                ------------------------------------------FIRST------------------------------------------------------
                01/04/2020, 09:20:50: M122: === Diagnostics ===
                RepRapFirmware for Duet 2 Maestro version 3.01-RC5 running on Duet Maestro 1.0
                Board ID: 08DJM-9X66L-LG3SN-6J1FD-3SJ6M-9BZAR
                Used output buffers: 1 of 24 (17 max)
                === RTOS ===
                Static ram: 22012
                Dynamic ram: 88460 of which 20 recycled
                Exception stack ram used: 368
                Never used ram: 20212
                Tasks: NETWORK(ready,976) HEAT(blocked,1328) MAIN(running,2020) IDLE(ready,84)
                Owned mutexes:
                === Platform ===
                Last reset 00:11:01 ago, cause: power up
                Last software reset at 2020-04-01 07:25, reason: User, spinning module GCodes, available RAM 20632 bytes (slot 1)
                Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0400f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                Error status: 0
                Free file entries: 9
                SD card 0 detected, interface speed: 15.0MBytes/sec
                SD card longest block write time: 0.0ms, max retries 0
                MCU temperature: min 37.0, current 37.6, max 37.8
                Supply voltage: min 23.9, current 24.1, max 24.1, under voltage events: 0, over voltage events: 0, power good: yes
                Driver 0: ok, read errors 0, write errors 0, ifcount 12, reads 974, timeouts 0
                Driver 1: ok, read errors 0, write errors 0, ifcount 12, reads 974, timeouts 0
                Driver 2: standstill, read errors 0, write errors 0, ifcount 12, reads 974, timeouts 0
                Driver 3: ok, read errors 0, write errors 0, ifcount 8, reads 974, timeouts 0
                Driver 4: standstill, read errors 0, write errors 0, ifcount 6, reads 974, timeouts 0
                Driver 5: ok, read errors 0, write errors 0, ifcount 0, reads 0, timeouts 973
                Driver 6: ok, read errors 0, write errors 0, ifcount 0, reads 0, timeouts 974
                Date/time: 2020-04-01 09:20:49
                Slowest loop: 3.29ms; fastest: 0.12ms
                I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                === Move ===
                Hiccups: 0(0), FreeDm: 166, MinFreeDm: 158, MaxWait: 0ms
                Bed compensation in use: none, comp offset 0.000
                === MainDDARing ===
                Scheduled moves: 3938, completed moves: 3917, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: 3
                === AuxDDARing ===
                Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
                === Heat ===
                Bed heaters = 0 -1, chamberHeaters = -1 -1
                Heater 0 is on, I-accum = 0.1
                Heater 1 is on, I-accum = 0.3
                === GCodes ===
                Segments left: 1
                Movement lock held by null
                HTTP is idle in state(s) 0
                Telnet is idle in state(s) 0
                File is doing "G1 X-4.045 Y5.452 E2.82853" in state(s) 0
                USB is idle in state(s) 0
                Aux is idle in state(s) 0
                Trigger is idle in state(s) 0
                Queue is idle in state(s) 0
                LCD is idle in state(s) 0
                Daemon is idle in state(s) 0
                Autopause is idle in state(s) 0
                Code queue is empty.
                === Network ===
                Slowest loop: 4.93ms; fastest: 0.04ms
                Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)
                HTTP sessions: 1 of 8
                Interface state active, link 100Mbps full duplex

                ------------------------------------------2nd ------------------------------------------------------
                01/04/2020, 09:21:21: M122: === Diagnostics ===
                RepRapFirmware for Duet 2 Maestro version 3.01-RC5 running on Duet Maestro 1.0
                Board ID: 08DJM-9X66L-LG3SN-6J1FD-3SJ6M-9BZAR
                Used output buffers: 3 of 24 (6 max)
                === RTOS ===
                Static ram: 22012
                Dynamic ram: 88260 of which 20 recycled
                Exception stack ram used: 204
                Never used ram: 20576
                Tasks: NETWORK(ready,976) HEAT(blocked,1360) MAIN(running,2020) IDLE(ready,84)
                Owned mutexes:
                === Platform ===
                Last reset 00:00:28 ago, cause: reset button
                Last software reset at 2020-04-01 07:25, reason: User, spinning module GCodes, available RAM 20632 bytes (slot 1)
                Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0400f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                Error status: 0
                Free file entries: 10
                SD card 0 detected, interface speed: 15.0MBytes/sec
                SD card longest block write time: 0.0ms, max retries 0
                MCU temperature: min 37.1, current 37.4, max 37.9
                Supply voltage: min 0.0, current 24.1, max 24.1, under voltage events: 0, over voltage events: 0, power good: yes
                Driver 0: standstill, read errors 0, write errors 1, ifcount 19, reads 1145, timeouts 0
                Driver 1: standstill, read errors 0, write errors 1, ifcount 19, reads 1145, timeouts 0
                Driver 2: standstill, read errors 0, write errors 1, ifcount 19, reads 1145, timeouts 0
                Driver 3: standstill, read errors 0, write errors 1, ifcount 15, reads 1145, timeouts 0
                Driver 4: standstill, read errors 0, write errors 1, ifcount 13, reads 1145, timeouts 0
                Driver 5: ok, read errors 0, write errors 0, ifcount 0, reads 0, timeouts 1151
                Driver 6: ok, read errors 0, write errors 0, ifcount 0, reads 0, timeouts 1151
                Date/time: 1970-01-01 00:00:00
                Slowest loop: 3.25ms; fastest: 0.11ms
                I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                === Move ===
                Hiccups: 0(0), FreeDm: 169, MinFreeDm: 169, MaxWait: 0ms
                Bed compensation in use: none, comp offset 0.000
                === MainDDARing ===
                Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
                === AuxDDARing ===
                Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
                === Heat ===
                Bed heaters = 0 -1, chamberHeaters = -1 -1
                === GCodes ===
                Segments left: 0
                Movement lock held by null
                HTTP is idle in state(s) 0
                Telnet is idle in state(s) 0
                File is idle in state(s) 0
                USB is idle in state(s) 0
                Aux is idle in state(s) 0
                Trigger is idle in state(s) 0
                Queue is idle in state(s) 0
                LCD is idle in state(s) 0
                Daemon is idle in state(s) 0
                Autopause is idle in state(s) 0
                Code queue is empty.
                === Network ===
                Slowest loop: 104.32ms; fastest: 0.02ms
                Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)
                HTTP sessions: 1 of 8
                Interface state active, link 100Mbps full duplex

                1 Reply Last reply Reply Quote 0
                • massynrtundefined
                  massynrt
                  last edited by

                  @dc42 I've uploaded 2 M122 files above. Please see if you can spot an issue. This is very frustrating.

                  1 Reply Last reply Reply Quote 0
                  • A Former User?
                    A Former User
                    last edited by

                    Presumably you haven't pressed the reset button, maybe some pictures showing the mounting of the board and wires that are run near the reset swtich can help dc42 in his investigation. Understandably its a difficult issue to diagnose.

                    massynrtundefined 1 Reply Last reply Reply Quote 0
                    • massynrtundefined
                      massynrt
                      last edited by

                      IMG_20200401_094038.jpg IMG_20200401_094054.jpg IMG_20200401_094027.jpg

                      I know it is rough, but is a work in progress...

                      1 Reply Last reply Reply Quote 0
                      • massynrtundefined
                        massynrt
                        last edited by

                        One more thing I've noticed, not sure if it is an issue... The prints look wrong before the reset... Infill looks wacked!

                        IMG_20200401_094326.jpg

                        1 Reply Last reply Reply Quote 0
                        • massynrtundefined
                          massynrt @A Former User
                          last edited by

                          @bearer Nope. Not touching the reset button. I did read on the forum that some of them Maestro Reset buttons do get stuck. I did try to release it a bit with tweezers. I must say the reset button is VERY stiff. But not convinced that the button is the problem as yet.. That is why I'm asking.. If that error can only be generated by the button, then I guess it is time for shipping a new board, as this one is new.

                          A Former User? droftartsundefined 2 Replies Last reply Reply Quote 0
                          • A Former User?
                            A Former User @massynrt
                            last edited by

                            @massynrt said in Duet Maestro 2 stops mid print:

                            If that error can only be generated by the button

                            Afaik, it is, but lets defer to dc42 on that one; with the pictures I'm sure he'll have a clearer idea of what could possibly affect it but to the untrained eye it doesn't look like mechanical forces or electrical noise should be a likely culprit.

                            1 Reply Last reply Reply Quote 0
                            • droftartsundefined
                              droftarts administrators @massynrt
                              last edited by

                              @massynrt what PSU are you using? Is the wiring firmly connected to the Duet screw terminals? Also, when and where did you purchase the Duet? Warranty is 6 months, so if recent, that’s fine. You’ll need to follow the warranty procedure of the place you bought it from, which usually involves getting an okay from me, dc42 or Phaedrux here on the forum. But before that, let’s see what dc42 says about the M122 reports.

                              Ian

                              Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                              1 Reply Last reply Reply Quote 0
                              • massynrtundefined
                                massynrt
                                last edited by massynrt

                                I use a Mean Well 450w 24v PSU. Yes the connectors are secure. The heat bed is 220v with a SSR. Thus no load on PSU..

                                I bough it on the 02/03/2020 directly for your website. Order no: 7975.

                                Problem is I was forced to buy it from you directly as the local distributor informed me that they won't stock Duet anymore. Thus to ship back, and pay shipment and import duties again will just make this very expensive.

                                droftartsundefined 1 Reply Last reply Reply Quote 0
                                • droftartsundefined
                                  droftarts administrators @massynrt
                                  last edited by

                                  @massynrt okay, thanks. Let’s try and resolve the problem without shipping it back! Out of interest, who is your local distributor?

                                  Ian

                                  Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                                  1 Reply Last reply Reply Quote 0
                                  • massynrtundefined
                                    massynrt
                                    last edited by massynrt

                                    Da Vincy Lab.. I see they do have Maestros in stock according to there website. I think my query was for a Duet 3, and I just assumed it was for the Maestro also. And the fact that you had the Maestro on discount, which was not the case in South Africa.

                                    1 Reply Last reply Reply Quote 0
                                    • A Former User?
                                      A Former User
                                      last edited by

                                      If you guys come to the conclusion that the switch can be faulty ... if it were my board and the alternative was to pay shipping and taxes I'd be inclined to remove the switch; but lets not get ahead of ourselves.

                                      massynrtundefined 1 Reply Last reply Reply Quote 0
                                      • massynrtundefined
                                        massynrt @A Former User
                                        last edited by

                                        @bearer i'm all for removing the switch.. But dont want to do somehthing that can damage my warranty (for now)

                                        1 Reply Last reply Reply Quote 0
                                        • dc42undefined
                                          dc42 administrators
                                          last edited by

                                          It's unlikely that the reset switch has failed. However, the reset pin is also brought out to pin 3 of the 13-pin expansion connector J21 and to pin 8 of the 12864 LCD connector P1. Do you have anything connected to either of those connectors?

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                                          1 Reply Last reply Reply Quote 0
                                          • massynrtundefined
                                            massynrt
                                            last edited by

                                            No I dont.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Unless otherwise noted, all forum content is licensed under CC-BY-SA