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    Duet maestro not connecting to DWC or being recognised by PC

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    Duet Hardware and wiring
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    • NEVER LUCKYundefined
      NEVER LUCKY
      last edited by

      Hi, so i recently got a piezo sensor for auto bed calibration and connected it to my duet 2 maestro board. vcc to 3,3v. gnd to gnd and signal to Z_probe_in. The sensor was running on the board just fine. the second time i ran mesh bed compensation, the vcc crimp got out the crimp housing and hit the top metal part of the hotend.
      Inked4_LI.jpg
      5.jpg
      immediately the printer disconnected from DWC and on my screen it said that it was trying to reconnect, i waited for five minutes or so and it wasn't connecting. Then i restarted the printer and it still wasnt connecting. When i looked at the board i saw that the yellow LED wasnt lit together with the blue and red one, those were lit.
      1.jpg
      Then i hooked the board up to my pc and it wasn't showing up in Device manager.
      device.PNG
      I tried 4 different cables, 2 of them worked fine in the past and the board still didnt show, i tried YAT and still no available port... then i fed 24v to the board while hooked to the pc and still no results. the cables have worked in the past so that shouldnt be it. The Ethernet light also dosnt light up on my wifi extender so i know that the board isn't connecting to the internet.
      Inked3_LI.jpg
      Also the ethernet port on the board had some lights in the past and now they are not on (green and yellow lights).
      2.jpg
      The always-on fan is spinning fine like before.
      I also tried resetting the board with the button and still nothing. Also i tried erasing it with a jumper and nothing happens, no lights turn on or flicker.
      In device manager i also tried to scan for hardware changes and still nothing.
      When it is hooked to the pc, two red LED are lit.
      6.jpg
      The fans on the hotend are not spinning even right after turned on. the piezo sensor LED doesnt light up either and I cant connect to DWC.
      What am i supposed to do now?

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      • A Former User?
        A Former User
        last edited by

        @NEVER-LUCKY said in Duet maestro not connecting to DWC or being recognised by PC:

        What am i supposed to do now?

        Replace U2 or wire in an LDO or DC/DC converter between 5v and 3.3v (mind you its possible there is adittional damage)

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        • NEVER LUCKYundefined
          NEVER LUCKY
          last edited by

          I dont know what U2 is?

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          • A Former User?
            A Former User
            last edited by A Former User

            Its the 3.3v regulator designated U2 on the PCB. Its about half way on a line between the usb and bed heater connector.

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            • NEVER LUCKYundefined
              NEVER LUCKY
              last edited by

              oh i see, so that is broken

              A Former User? 1 Reply Last reply Reply Quote 0
              • A Former User?
                A Former User @NEVER LUCKY
                last edited by

                @NEVER-LUCKY said in Duet maestro not connecting to DWC or being recognised by PC:

                oh i see, so that is broken

                I'm affraid so, is there any visible damage to the chip, or does it get warm?

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                • NEVER LUCKYundefined
                  NEVER LUCKY
                  last edited by

                  when i touch it, its really warm. but there is no visible damage

                  i dont have any smd regulators though to replace it

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                  • A Former User?
                    A Former User
                    last edited by

                    With a little luck thats all the damage, as a result of the short circuit, but hard to tell before removing the damaged regulator and supplying 3.3v (150-200mA) from an external supply.

                    If you don't have any local connections that can assist, maybe this can help - although with the world grinding to a halt, it may take a while either way.

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                    • NEVER LUCKYundefined
                      NEVER LUCKY
                      last edited by

                      thanks, but i really want to be sure of the problem before i replace any parts, is there any way i can measure the voltage to see errors on the pins?
                      the part num: C118ME 61-33
                      I cant find any schematics of the pins...

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                      • A Former User?
                        A Former User
                        last edited by A Former User

                        The 3.3v light is off - so the part isn't working. (or possibly any of the other parts needing 3.3v, only thing you can try is removing the SD card)

                        Schematics and kicad files https://github.com/T3P3/Duet/tree/master/Duet2/Duet2Maestro_v1.0
                        9dd15c7f-032c-475b-a3a6-8ddc97a55de3-image.png

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                        • NEVER LUCKYundefined
                          NEVER LUCKY
                          last edited by

                          oh thanks, i can confirm, 3,3 isnt on the output.

                          so that is one issue, the board also cant connect to internet, do you think anything else is damaged?

                          A Former User? droftartsundefined 2 Replies Last reply Reply Quote 0
                          • A Former User?
                            A Former User @NEVER LUCKY
                            last edited by

                            @NEVER-LUCKY said in Duet maestro not connecting to DWC or being recognised by PC:

                            do you think anything else is damaged?

                            As i said, its hard to tell up front.

                            If you can figure out where the connection to the heatsink went, it may help give an educated guess, but thats about it.

                            If the heatsink was shorted to ground, odds are just the regulator is done for. If the heatsink was shorted to +12/24v odds are you'll have more damage on your hands (cpu/wifi/sd card).

                            If nothing else is getting hot I might be inclined to snip off the 3.3v leg (or remove U2 properly) and supplying 3.3v from some external source.

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                            • droftartsundefined
                              droftarts administrators @NEVER LUCKY
                              last edited by

                              @NEVER-LUCKY processor, SD card and probably network run off 3.3V, so nothing will work without it!

                              Ian

                              Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                              • NEVER LUCKYundefined
                                NEVER LUCKY
                                last edited by

                                alright, ill supply 3,3v from an MCU on the output pin of the ic, is that a good idea?

                                A Former User? 1 Reply Last reply Reply Quote 0
                                • A Former User?
                                  A Former User @NEVER LUCKY
                                  last edited by A Former User

                                  @NEVER-LUCKY said in Duet maestro not connecting to DWC or being recognised by PC:

                                  alright, ill supply 3,3v from an MCU on the output pin of the ic, is that a good idea?

                                  from an MCU? you can use the 3.3v from say an arduino or ftdi usb cable and connect it to a 3.3v pin on the meaestro to test - but you need to get the voltage from a power rail, not a MCU as such; and feed it to the power rail on the duet after removing or otherwise disconnecting the faulty regulator.

                                  (and of course connect the grounds together othwerise no current will flow)

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                                  • NEVER LUCKYundefined
                                    NEVER LUCKY
                                    last edited by NEVER LUCKY

                                    so is it safe to connect the 3,3 and gnd form an ftdi to the gnd and 3,3 pins on the duet regulator ?

                                    oh you said after removing the regulator

                                    sry

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                                    • NEVER LUCKYundefined
                                      NEVER LUCKY
                                      last edited by

                                      so what im thinking of doing is: i cut the IC pins all of them, and then solder the 3,3 and gnd from the ftdi on the board. is that fine ?

                                      A Former User? 1 Reply Last reply Reply Quote 0
                                      • A Former User?
                                        A Former User
                                        last edited by

                                        The safe method is to use a current limited power supply; but yeah, I'd use an ftdi in a pinch - after - snipping off the 3.3v leg of the regulator (a flush side cutter, flush side down to the pcb so any forces isn't acting to pull up on one pad, but spread the load across all the others - but its not without risk

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                                        • A Former User?
                                          A Former User @NEVER LUCKY
                                          last edited by A Former User

                                          @NEVER-LUCKY said in Duet maestro not connecting to DWC or being recognised by PC:

                                          so what im thinking of doing is: i cut the IC pins all of them, and then solder the 3,3 and gnd from the ftdi on the board. is that fine ?

                                          I'd start by just the 3.3v pin, if the it no longer gets hot the others can be left to reduce risk of damage to the board.

                                          and yes, it'd be fine under the assumption there is no other damage to the cpu, wifi or sd card among other things.

                                          Edit: Although you can simply use wires to connect to any pin labled ground and 3.3v on the wiring diagram to see if it works.

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                                          • A Former User?
                                            A Former User
                                            last edited by

                                            Also if you have a meter, use it to measure the resistance between ground and 3.3v after taking the defective 3.3v regulator out of the equation. If there is still a short, then you'll need some serious repairs.

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