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    Duet3D not connecting to the computer (Please read carefully)

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    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      And nothing shows up in Bossa with these steps?

      To update via USB (using a Windows host):

      You will need to install Bossa 1.9.1 from https://github.com/shumatech/BOSSA/relea... on your PC.
      Place a jumper across the ERASE pins on the Duet 3 and power it up to erase the firmware. The Bossa port should appear on your PC (if it doesn't, try pressing the Reset button).
      The erase jumper is located in the center of the board near the large CPU chip.
      Remove the ERASE jumper, load Bossa and select the correct COM port. It should identify the device as ATSAM70x20.
      Check the Erase All, Boot to Flash and Lock boxes
      Download the latest RRF V3 from here: https://github.com/dc42/RepRapFirmware/r...
      Browse to the firmware binary, and select Write.
      When that completes, select Verify.
      When that completes successfully, press the Reset button on the Duet 3 to restart the Duet in normal mode.

      @Reaperrhs said in Duet3D not connecting to the computer (Please read carefully):

      and the lights are the same on the picture

      Which picture?

      Z-Bot CoreXY Build | Thingiverse Profile

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      • Reaperrhsundefined
        Reaperrhs
        last edited by

        I try that several times, doesn't work

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        • Reaperrhsundefined
          Reaperrhs
          last edited by

          15876232625412061583671313722007.jpg

          dc42undefined 1 Reply Last reply Reply Quote 0
          • dc42undefined
            dc42 administrators @Reaperrhs
            last edited by dc42

            @Reaperrhs, have you installed the Windows driver for Duet? You can find it in file DuetDriverFiles.zip which is available at https://github.com/dc42/RepRapFirmware/releases/tag/3.01-RC9 and in some earlier releases. You need to unzip the package into a temporary folder, then double-click on the .inf file.

            I am in communication with Filastruder about your board.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            Reaperrhsundefined 1 Reply Last reply Reply Quote 0
            • A Former User?
              A Former User @Reaperrhs
              last edited by

              @Phaedrux said in Duet3D not connecting to the computer (Please read carefully):

              Have you tried connecting it to your network with a config file set copied to the SD card?

              it doesn't sound like thats worth while pursuing after

              i place the jumper and erased and still not working,

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              • Reaperrhsundefined
                Reaperrhs
                last edited by

                i format my memory card by mistake and lost all files

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                • Reaperrhsundefined
                  Reaperrhs @dc42
                  last edited by

                  @dc42 the only thing left to is to connect the board to the network using an ethernet cable but unfortunately, I cant files to do that

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                  • A Former User?
                    A Former User @Reaperrhs
                    last edited by A Former User

                    @Reaperrhs

                    The common denominator in this problem is what?

                    I will tell you, and I'm sorry if brutal honesty is not what you want to hear.

                    The problem is not the board's it's you.

                    Reaperrhsundefined 1 Reply Last reply Reply Quote 0
                    • Reaperrhsundefined
                      Reaperrhs @A Former User
                      last edited by

                      @CaLviNx all this happen after i try to connect the board to the ethernet port, I swap the memory card by accident, don't forget it comes with the problem out the box, is impossible to make a mistake just by connecting the board via USB to the computer, DELETE A FILE? IT HAPPEN TO ANYONE AFTER BEING TRYING FOR A WEEK

                      A Former User? 1 Reply Last reply Reply Quote 0
                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        I'd like to ask those not directly helping solve this issue to please avoid commenting. The goal here is to help a user get their printer working again, anything not in service of that goal should be withheld.

                        Z-Bot CoreXY Build | Thingiverse Profile

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                        • Phaedruxundefined
                          Phaedrux Moderator
                          last edited by

                          @Reaperrhs were you able to install the drivers as DC42 describes?

                          @dc42 said in Duet3D not connecting to the computer (Please read carefully):

                          You can find it in file DuetDriverFiles.zip which is available at https://github.com/dc42/RepRapFirmware/releases/tag/3.01-RC9 and in some earlier releases. You need to unzip the package into a temporary folder, then double-click on the .inf file.

                          Z-Bot CoreXY Build | Thingiverse Profile

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                          • A Former User?
                            A Former User @Reaperrhs
                            last edited by

                            @Reaperrhs said in Duet3D not connecting to the computer (Please read carefully):

                            DELETE A FILE? IT HAPPEN TO ANYONE AFTER BEING TRYING FOR A WEEK

                            Deleting files or formatting cards is the least of your problems. You erased the firmware and ended up in the same situation as last time.

                            Formatting the card, no problem, go download a new image.

                            Running the card in stand alone mode, the files aren't provided on the card that is delivered with the Duet3. Instead follow the instructions and lean on the guide for the Duet2 as well.

                            But you will first have to find a solution to your USB problems before you can make any progress after erasing the firmware. And you'll just have to accept we'll question your methods as we go along.

                            If you are unable to install the drivers and get it working on windows, do you have a linux computer, a raspberry pi or similar you can use? Can you borrow something?

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                            • Reaperrhsundefined
                              Reaperrhs
                              last edited by

                              i get it to connect to the computer and YAT, diag LED is blinking

                              A Former User? 1 Reply Last reply Reply Quote 0
                              • A Former User?
                                A Former User @Reaperrhs
                                last edited by

                                @Reaperrhs said in Duet3D not connecting to the computer (Please read carefully):

                                i get it to connect to the computer and YAT, diag LED is blinking

                                Does it respond to g-code, if you send it say M115and M122 ?

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                                • Reaperrhsundefined
                                  Reaperrhs
                                  last edited by

                                  YES, it does

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                                  • A Former User?
                                    A Former User
                                    last edited by

                                    Show us; and if it does - it works. no problem.

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                                    • Reaperrhsundefined
                                      Reaperrhs
                                      last edited by

                                      15876702118088628167040937050941.jpg

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                                      • Reaperrhsundefined
                                        Reaperrhs
                                        last edited by

                                        the only thing i did different was to try all ports on my desktop pc, eventually i found one that it likes

                                        dc42undefined 1 Reply Last reply Reply Quote 0
                                        • dc42undefined
                                          dc42 administrators @Reaperrhs
                                          last edited by

                                          @Reaperrhs said in Duet3D not connecting to the computer (Please read carefully):

                                          the only thing i did different was to try all ports on my desktop pc, eventually i found one that it likes

                                          I'm glad you found a solution. I've found that Windows sometimes turns off USB ports for no apparent reason. These days I always connect to my PC via USB hubs, and when I have lost a couple of ports, disconnecting and reconnecting the hub brings them back and is much quicker than rebooting Windows.

                                          Now that you have firmware installed, you can send M552 S1 to enable the Ethernet port, then try to connect via the network.

                                          BTW the output from YAT will make more sense if you change the line ending in Text Settings to LF Only.

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                          • A Former User?
                                            A Former User
                                            last edited by

                                            Right, then follow the links above to restore your SD card and maybe pin a medal on that port so you can easily find it if you need it again.

                                            Happy times ahead.

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