Duet3D not connecting to the computer (Please read carefully)

Reaperrhs · 23 Apr 2020, 16:13

@dc42 the only thing left to is to connect the board to the network using an ethernet cable but unfortunately, I cant files to do that

A Former User · 23 Apr 2020, 17:32

@Reaperrhs

The common denominator in this problem is what?

I will tell you, and I'm sorry if brutal honesty is not what you want to hear.

The problem is not the board's it's you.

Reaperrhs · 23 Apr 2020, 17:55

@CaLviNx all this happen after i try to connect the board to the ethernet port, I swap the memory card by accident, don't forget it comes with the problem out the box, is impossible to make a mistake just by connecting the board via USB to the computer, DELETE A FILE? IT HAPPEN TO ANYONE AFTER BEING TRYING FOR A WEEK

Phaedrux · 23 Apr 2020, 18:12

I'd like to ask those not directly helping solve this issue to please avoid commenting. The goal here is to help a user get their printer working again, anything not in service of that goal should be withheld.

Phaedrux · 23 Apr 2020, 18:15

@Reaperrhs were you able to install the drivers as DC42 describes?

@dc42 said in Duet3D not connecting to the computer (Please read carefully):

You can find it in file DuetDriverFiles.zip which is available at https://github.com/dc42/RepRapFirmware/releases/tag/3.01-RC9 and in some earlier releases. You need to unzip the package into a temporary folder, then double-click on the .inf file.

A Former User · 23 Apr 2020, 18:25

@Reaperrhs said in Duet3D not connecting to the computer (Please read carefully):

DELETE A FILE? IT HAPPEN TO ANYONE AFTER BEING TRYING FOR A WEEK

Deleting files or formatting cards is the least of your problems. You erased the firmware and ended up in the same situation as last time.

Formatting the card, no problem, go download a new image.

Running the card in stand alone mode, the files aren't provided on the card that is delivered with the Duet3. Instead follow the instructions and lean on the guide for the Duet2 as well.

But you will first have to find a solution to your USB problems before you can make any progress after erasing the firmware. And you'll just have to accept we'll question your methods as we go along.

If you are unable to install the drivers and get it working on windows, do you have a linux computer, a raspberry pi or similar you can use? Can you borrow something?

Reaperrhs · 23 Apr 2020, 19:19

i get it to connect to the computer and YAT, diag LED is blinking

A Former User · 23 Apr 2020, 19:21

@Reaperrhs said in Duet3D not connecting to the computer (Please read carefully):

i get it to connect to the computer and YAT, diag LED is blinking

Does it respond to g-code, if you send it say M115and M122 ?

Reaperrhs · 23 Apr 2020, 19:25

YES, it does

A Former User · 23 Apr 2020, 19:28

Show us; and if it does - it works. no problem.

Reaperrhs · 23 Apr 2020, 19:30

Reaperrhs · 23 Apr 2020, 19:32

the only thing i did different was to try all ports on my desktop pc, eventually i found one that it likes

dc42 · 23 Apr 2020, 19:37

@Reaperrhs said in Duet3D not connecting to the computer (Please read carefully):

the only thing i did different was to try all ports on my desktop pc, eventually i found one that it likes

I'm glad you found a solution. I've found that Windows sometimes turns off USB ports for no apparent reason. These days I always connect to my PC via USB hubs, and when I have lost a couple of ports, disconnecting and reconnecting the hub brings them back and is much quicker than rebooting Windows.

Now that you have firmware installed, you can send M552 S1 to enable the Ethernet port, then try to connect via the network.

BTW the output from YAT will make more sense if you change the line ending in Text Settings to LF Only.

A Former User · 23 Apr 2020, 19:42

Right, then follow the links above to restore your SD card and maybe pin a medal on that port so you can easily find it if you need it again.

Happy times ahead.

gtj0 · 23 Apr 2020, 20:14

I've had this problem with Windows for forever. If a device has already been detected on a port and "something" happens to the device or driver, you basically have to disconnect the device, uninstall the driver, reinstall the driver, then re-attach the device or that port-device combination is forever doomed. Sometimes you even have to do a "show hidden devices" in Device Manager and manually uninstall the driver. Just another reason I use Windows only when absolutely necessary.

Reaperrhs · 23 Apr 2020, 20:19

It has been a nightmare for me because I have to buy a brand new laptop and PC, just to end up working with an old computer lol, now start working to get it connected to the network, thanks for all that help me out

Phaedrux · 23 Apr 2020, 20:26

Thanks for sticking with it.

Reaperrhs · 23 Apr 2020, 21:40

@Phaedrux i don't know if it has to do with me not having the correct config. file but when I type M587 S"your-network-ssid" P"your-network-password" it says command not supported

droftarts · 23 Apr 2020, 21:45

@Reaperrhs Duet 3 doesn't have WiFi. You're following the instructions for the Duet 2 Wifi. Use the instructions for the Duet 2 Ethernet. https://duet3d.dozuki.com/Guide/1.)+Getting+Connected+to+your+Duet/7#s20

Edit: I've changed the title of that section to make it clearer.

Ian

A Former User · 23 Apr 2020, 21:46

@Reaperrhs said in Duet3D not connecting to the computer (Please read carefully):

file but when I type M587 S"your-network-ssid" P"your-network-password" it says command not supported

Duet3 does not support WiFi. If you're using the Duet3 with a Raspberry Pi you need to configure the WiFi in the Raspberry Pi. sudo raspi-config and find network/wirelses.

To set up regular Ethernet see M552 command in the wiki.