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    Random disconnects DuetWifi 3.01 RC12

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    • mike5490undefined
      mike5490
      last edited by Phaedrux

      I have a problem with my Duet 2 Wifi randomly disconnecting.

      Previously the board was working without any disconnects for nearly 1.5 years. I just finished a major redesign of my CoreXY printer and updated the firmare to 3.01-RC2, now i get random disconnects from the printer.

      So far I've tried everything in the Wifi Troubleshooting guide, replaced the SD card, setup a separate wifi router just for the printer (get a signal strength of -31dBm), and completely erased the board a reinstalled the firmware using Bossa but still can't fix it.

      Any idea what could be causing this and how I could fix it? Thanks

      Phaedruxundefined 1 Reply Last reply Reply Quote 0
      • Phaedruxundefined
        Phaedrux Moderator @mike5490
        last edited by

        @mike5490 said in Random disconnects:

        updated the firmare to 3.01-RC2

        RC2 or RC12? If RC12, please update to RC12.

        Do you get any error messages when it disconnects? What is disconnecting exactly?

        Z-Bot CoreXY Build | Thingiverse Profile

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        • mike5490undefined
          mike5490
          last edited by

          I just updated to RC12 as well as updating to DuetWifiServer1.23 and DuetWebControl2.1.7 and am still having the same problem.

          So far I haven't been able to start a print yet but for instance while homing when it disconnects the printer stops and sometimes I get a message saying "Connection lost attempting to reconnect" other times there's no message and the homing button on web control just shows a spinning circle on it. Occasionally it will reconnect and continue but most of the time the web control page just goes back to as if I just connected to the printer.

          The disconnects aren't consistent either sometimes it happens while the printer is moving and sometimes while the printer is idle.

          1 Reply Last reply Reply Quote 0
          • Phaedruxundefined
            Phaedrux Moderator
            last edited by

            Alright. I've moved this to the beta firmware forum.

            If you go back to 2.05.1 do the disconnects stop?

            Z-Bot CoreXY Build | Thingiverse Profile

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            • Vialdundefined
              Viald
              last edited by

              Hello.
              I have the same issue since I upgrade to 2.05.1.
              I run before 2.04 beta

              When I switch to another tab of my browser and then go back few second later to the Duet one, the UI is disconnected, and then connected back automatically

              Connection interrupted, attempting to reconnect...
              HTTP request timed out
              

              K250VS Delta Printer / Duet 2 WiFi / Firmware: 2.05.1 / Duet WiFi Server Version: 1.23 / Duet Web Control 2.0.7

              Phaedruxundefined 1 Reply Last reply Reply Quote 0
              • Phaedruxundefined
                Phaedrux Moderator @Viald
                last edited by

                @Viald said in Random disconnects DuetWifi 3.01 RC12:

                When I switch to another tab of my browser and then go back few second later to the Duet one, the UI is disconnected, and then connected back automatically

                This has more to do with browser tab behaviour than the duet. Most browsers now days will put unfocused tabs to sleep to save power. This behaviour can be sometimes configured in the browser. There's not much the DWC can do about it when it's the browser than has severed the connection.

                Z-Bot CoreXY Build | Thingiverse Profile

                Vialdundefined gbartschundefined 2 Replies Last reply Reply Quote 2
                • mike5490undefined
                  mike5490
                  last edited by

                  After installing 2.05.1 the disconnects actually seem to have gotten more frequent. I now can't even home a single axis without the disconnect happening. Any time I click a home button I get a spinning circle over the home button then a message saying "connection lost, attempting to reconnect". After about 10 seconds the blue led on the wifi chip will then flash twice then stay lit. Then the printer will say "connection established" but never finish the homing cycle and goes back to as if I just turned the printer on.

                  1 Reply Last reply Reply Quote 0
                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    So not related to RC12 at all then.

                    Please try reflashing the 1.23 wifi server firmware. You can just upload it via DWC when connected.

                    It may be a failing wifi module.

                    Z-Bot CoreXY Build | Thingiverse Profile

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                    • mike5490undefined
                      mike5490
                      last edited by

                      I tried reflashing the 1.23 wifi server firmware and I am still having the same problem.

                      Is there any way to fix or replace the wifi module if it is failing?

                      Phaedruxundefined 1 Reply Last reply Reply Quote 0
                      • Vialdundefined
                        Viald @Phaedrux
                        last edited by

                        @Phaedrux Thank you. Perhaps it's due to the browser but It doesn't happen before the upgrade with the same browser.
                        I will check with another browser and let you know.

                        K250VS Delta Printer / Duet 2 WiFi / Firmware: 2.05.1 / Duet WiFi Server Version: 1.23 / Duet Web Control 2.0.7

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                        • Vialdundefined
                          Viald
                          last edited by

                          Tested with Chrome, no disconnection at all 🙂

                          K250VS Delta Printer / Duet 2 WiFi / Firmware: 2.05.1 / Duet WiFi Server Version: 1.23 / Duet Web Control 2.0.7

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                          • Phaedruxundefined
                            Phaedrux Moderator @mike5490
                            last edited by Phaedrux

                            @mike5490 said in Random disconnects DuetWifi 3.01 RC12:

                            Is there any way to fix or replace the wifi module if it is failing?

                            Yes it can be replaced if you're handy with soldering. I believe a hot air rework station is recommended.

                            Check this thread out. He was able to remove it with just a soldering iron.

                            https://forum.duet3d.com/topic/15033/12v-on-the-5v-rail/46?_=1589482012979

                            Z-Bot CoreXY Build | Thingiverse Profile

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                            • mike5490undefined
                              mike5490
                              last edited by

                              Okay, thank you.

                              Is there anything else that could potentially be the problem, as I'd only like to start desoldering parts from the board as a last option or is the wifi chip the most likely cause?

                              1 Reply Last reply Reply Quote 0
                              • Phaedruxundefined
                                Phaedrux Moderator
                                last edited by

                                Well we've ruled out the firmware, and your signal strength is good, you've tried another router.

                                Unless there is some other source of interference in the area you can identify and eliminate.

                                You could try switching to another wifi channel.

                                You can try and provide an M122 from when it's disconnected.

                                Z-Bot CoreXY Build | Thingiverse Profile

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                                • mike5490undefined
                                  mike5490
                                  last edited by

                                  Trying multiple different wifi channels didn't seem to have any effect on it.

                                  This is my results from M122 after it disconnects

                                  M122
                                  === Diagnostics ===
                                  RepRapFirmware for Duet 2 WiFi/Ethernet version 3.01-RC12 running on Duet WiFi 1.02 or later + DueX5
                                  Board ID: 08DGM-956GU-DJMSN-6J1DL-3SN6M-TTNRF
                                  Used output buffers: 3 of 24 (8 max)
                                  === RTOS ===
                                  Static ram: 28084
                                  Dynamic ram: 94064 of which 20 recycled
                                  Exception stack ram used: 600
                                  Never used ram: 8304
                                  Tasks: NETWORK(ready,804) HEAT(blocked,1228) DUEX(blocked,160) MAIN(running,1820) IDLE(ready,76)
                                  Owned mutexes: I2C(DUEX)
                                  === Platform ===
                                  Last reset 00:02:19 ago, cause: power up
                                  Last software reset at 2020-05-13 22:26, reason: Stuck in spin loop, spinning module Move, available RAM 8240 bytes (slot 2)
                                  Software reset code 0x4084 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f80f BFAR 0xe000ed38 SP 0x20004344 Task IDLE
                                  Stack: 004549dd 00455412 61000000 a5a5a5a5 004549dd a5a5a5a5 a5a5a5a5 2000436c 2000425c 00000002 20005194
                                  Error status: 0
                                  MCU temperature: min 24.1, current 31.2, max 31.5
                                  Supply voltage: min 24.3, current 24.5, max 24.7, under voltage events: 0, over voltage events: 0, power good: yes
                                  Driver 0: standstill, SG min/max not available
                                  Driver 1: standstill, SG min/max not available
                                  Driver 2: standstill, SG min/max not available
                                  Driver 3: standstill, SG min/max not available
                                  Driver 4: standstill, SG min/max not available
                                  Driver 5: standstill, SG min/max not available
                                  Driver 6: standstill, SG min/max not available
                                  Driver 7: standstill, SG min/max not available
                                  Driver 8: standstill, SG min/max not available
                                  Driver 9: standstill, SG min/max 0/0
                                  Date/time: 2020-05-14 15:23:48
                                  Cache data hit count 241975993
                                  Slowest loop: 25.44ms; fastest: 0.12ms
                                  I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                                  === Storage ===
                                  Free file entries: 10
                                  SD card 0 detected, interface speed: 20.0MBytes/sec
                                  SD card longest read time 4.9ms, write time 0.0ms, max retries 0
                                  === Move ===
                                  Hiccups: 0(0), FreeDm: 169, MinFreeDm: 167, MaxWait: 17823ms
                                  Bed compensation in use: none, comp offset 0.000
                                  === MainDDARing ===
                                  Scheduled moves: 16, completed moves: 16, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
                                  === AuxDDARing ===
                                  Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
                                  === Heat ===
                                  Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                                  === GCodes ===
                                  Segments left: 0
                                  Movement lock held by null
                                  HTTP is idle in state(s) 0
                                  Telnet is idle in state(s) 0
                                  File is idle in state(s) 0
                                  USB is idle in state(s) 0
                                  Aux is idle in state(s) 0
                                  Trigger is idle in state(s) 0
                                  Queue is idle in state(s) 0
                                  Daemon is idle in state(s) 0
                                  Autopause is idle in state(s) 0
                                  Code queue is empty.
                                  === Network ===
                                  Slowest loop: 31624.06ms; fastest: 0.00ms
                                  Responder states: HTTP(2) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)
                                  HTTP sessions: 1 of 8

                                  • WiFi -
                                    Network state is active
                                    WiFi module is connected to access point
                                    Failed messages: pending 0, notready 0, noresp 0
                                    WiFi firmware version 1.23
                                    WiFi MAC address 5c:cf:7f:76:68:e0
                                    WiFi Vcc 3.42, reset reason Unknown
                                    WiFi flash size 4194304, free heap 24696
                                    WiFi IP address 192.168.1.101
                                    WiFi signal strength -34dBm, reconnections 0, sleep mode modem
                                    Socket states: 4 0 0 0 0 0 0 0
                                    === DueX ===
                                    Read count 19153, 8254.12 reads/min
                                  A Former User? 1 Reply Last reply Reply Quote 0
                                  • Phaedruxundefined
                                    Phaedrux Moderator
                                    last edited by Phaedrux

                                    Was that while disconnected or after reconnection?

                                    Z-Bot CoreXY Build | Thingiverse Profile

                                    mike5490undefined 1 Reply Last reply Reply Quote 0
                                    • mike5490undefined
                                      mike5490 @Phaedrux
                                      last edited by

                                      That was after it had reconnected. Is it possible to get a readout while it’s disconnected?

                                      dc42undefined 1 Reply Last reply Reply Quote 0
                                      • dc42undefined
                                        dc42 administrators @mike5490
                                        last edited by

                                        @mike5490 said in Random disconnects DuetWifi 3.01 RC12:

                                        That was after it had reconnected. Is it possible to get a readout while it’s disconnected?

                                        Yes, via USB.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                        • mike5490undefined
                                          mike5490
                                          last edited by

                                          I tried to get a M122 while it's disconnected but have been unable to

                                          Every time it disconnects the USB connection to my computer also disconnects, similar to as if I was unplugging the USB cable

                                          A Former User? 1 Reply Last reply Reply Quote 0
                                          • mike5490undefined
                                            mike5490
                                            last edited by

                                            After a bit more troubleshooting I've determined that the printer behaves as if I sent a M999 command but it occurs at random times

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