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    I think my new Magnetic Filament Monitor is dead.

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    Filament Monitor
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    • shinookundefined
      shinook
      last edited by shinook

      Update the firmware.
      I keep getting random pauses from “too much” or “too little” movement. Though they aren’t as common as the good old “ sensor not working”. My AGC is still in the low 90’s. And every time I check the status of the monitor(while its working) the results are between 99% and 103%.

      Honestly, it’s causing more problems than its worth. If I can’t get it to stop pausing my prints, I’ll need to find a more reliable monitor.

      dc42undefined 1 Reply Last reply Reply Quote 0
      • dc42undefined
        dc42 administrators @shinook
        last edited by

        @shinook said in I think my new Magnetic Filament Monitor is dead.:

        I keep getting random pauses from “too much” or “too little” movement.

        What do you have the min and max allowed percentages set to?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • shinookundefined
          shinook
          last edited by

          70% to 130%

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          • shinookundefined
            shinook
            last edited by

            It’ll work great for multiple prints, then pause a 3 hour print 5 times.

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            • dc42undefined
              dc42 administrators
              last edited by

              Have the "sensor not working" errors gone completely, or not?

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • shinookundefined
                shinook
                last edited by

                No, I get them several times a day.

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                • shinookundefined
                  shinook
                  last edited by

                  I wish that it at least kept the calibration data from before a pause. Or gave some data about the pause. But it deletes it all and makes trouble shooting it from a logical data driven method near impossible.

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                  • shinookundefined
                    shinook
                    last edited by

                    But, at this point, with the AGC still showing good, I think it’s just got something wrong with the brains of the thing.

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                    • dc42undefined
                      dc42 administrators
                      last edited by dc42

                      My guess is that there is occasional corruption in the received data. This isn't necessarily due to interference, it could just be caused by the processor load causing interrupts to be delayed. There is a parity check on the data, but of course that will only detect a single bit error.

                      Does your system include a PanelDue, and if so, does it use the default baud rate of 57600 or a different one?

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • shinookundefined
                        shinook
                        last edited by

                        No, I’m using a. Maestro with the LCD 12864F-3.

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                        • shinookundefined
                          shinook
                          last edited by

                          If you think it will help, I could unplug the display and see if that helps. I only use it as a display, and not to control the printer.

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                          • shinookundefined
                            shinook
                            last edited by shinook

                            I tried disconnecting the LCD, and was able to get 88% of a print done before it paused.

                            72CDD426-5BA2-4C76-90C3-304DF3B075D2.png

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                            • shinookundefined
                              shinook
                              last edited by

                              So, if nobody has any other suggestions for me to try, can I return this and get another one? Or will I need to find a different filament sensor to try that doesn’t cost so much that wont pause my prints for unknown reasons.....

                              I don’t want to give up on it, but I’ve been fighting this for too long with zero progress. I can’t keep having my prints pause for no reason, its lowering my productivity and costing me money.

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                              • dc42undefined
                                dc42 administrators
                                last edited by

                                Please provide a M122 report taken after you have done quite a lot of printing with the filament monitor active. I'm interested in the number of parity and framing errors reported by the filament monitor. If it's zero then we need to send you a new filament monitor. If it's a high number then that suggests my theory about undetected data corruption is correct.

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                • shinookundefined
                                  shinook
                                  last edited by

                                  I’m having trouble doing “a lot of printing with the monitor” due to the pauses. I’ll try to get something today, but this is super frustrating.

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                                  • shinookundefined
                                    shinook
                                    last edited by

                                    OK. I'm done. I can't print with this thing. Its constant pauses for random "too much" "not enough" "not working". Here are the M122's that I'm able to get today. either let me return it and try another one, or give me something else to try. But as of now, I'm disabling the filament monitor and unplugging it. I have prints that need printed so I can get paid. Constant pausing due to my filament monitor is unacceptable, especially for a monitor that I paid premium money for.

                                    console 3.txt console 4.txt console 5.txt console 6.txt console 7.txt

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                                    • dc42undefined
                                      dc42 administrators
                                      last edited by dc42

                                      Thanks, looks like you are getting quite a lot framing errors (but interestingly, no parity errors). So I think it's likely that the errors are caused by reception of bad data that isn't detected as such. I was already planning to change the firmware to ignore isolated data points that are out of line with other data. I'll bring this work forward, I may well start on it tomorrow.

                                      Please post your config.g file, it may help me to reproduce the problem.

                                      Does the filament monitor cable run close to the extruder motor cable (or any other stepper motor cable) for an appreciable distance?

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                                      Walternateundefined 1 Reply Last reply Reply Quote 0
                                      • Walternateundefined
                                        Walternate @dc42
                                        last edited by

                                        At what point are you going to say this is a bad unit and give the man a new one? Is there a rash of mfm's going bad due to firmware? I have one. Works fine. From a support perspective, this looks to be bad hardware. My two cents. It works, then it doesn't. Then it does for a bit, then stops. No change to anything on the system. Now he's at a halt. In addition, shinook is an absolute duet fanboi. He got ME into the mfm even though I didn't want to. So glad he did because I love it. Let's move this guy forward.

                                        @dc42 said in I think my new Magnetic Filament Monitor is dead.:

                                        Thans, looks like you are getting quite a lot framing errors (but interestingly, no parity errors). So I think it's likely that the errors are caused by reception of bad data that isn't detected as such. I was already planning to change the firmware to ignore isolated data points that are out of line with other data. I'll bring this work forward, I may vebe start on it tomorrow.

                                        Please post your config.g file, it may help me to reproduce the problem.

                                        Does the filament monitor cable run close to the extruder motor cable (or any other stepper motor cable) for an appreciable distance?

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                                        • jens55undefined
                                          jens55
                                          last edited by

                                          While I agree that replacement seems to be the indicated solution, a lot of times issues may not appear when the defective unit is shipped back. If there are systemic issues such as poor communication, then it would make sense to try and isolate the issues to some degree.
                                          Maybe it's time to send out a replacement and leave the defective unit with the OP to help in fine tuning the monitor ?
                                          From my point of view - I was all geared up to get two of the magnetic monitors but had to wait for a while due to lack of stock. In that period I noticed so much "sometimes it doesn't work" and other weird issues, that I have decided to hold off until these units get reasonably reliable. The whole reason for installing one of these is to get more reliable printing and if you can't get that from such a premium priced unit then it makes you wonder why one would bother.
                                          Last but probably not least, and this might not have anything to do with the issue at hand, I wonder if some of the issues are due to a poorly functioning extruder and even though it might print fine, the monitor might pick up errors that are not seen under normal circumstances. It might be worthwhile to increase the allowable deviation window.

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                                          • dc42undefined
                                            dc42 administrators
                                            last edited by

                                            I'm very willing to supply @shinook with a replacement if he would like one, I just think it's unlikely to solve the problem.

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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