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Duet Maestro no Ethernet lights and no light on endstop switches

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  • undefined
    yagodajm
    last edited by 17 Aug 2020, 01:48

    Hello,
    I have a Duet Maestro board and it has been working great on my DIY printer. I just upgraded the heated bed and checked all my connections before powering on. After first power on I noticed there were no lights on the ethernet cable. I checked the cable with my computer and it is fine, this is the same cable I have used with this board for over a year now, so I know it works. I tried to connect over USB to use pronterface to see if there are any setting issues. But I get no port option over USB, my BLtouch powers on and clicks twice like normal, but there are three red LEDs and after a few seconds there are two. I have never seen this happen before. I also noticed that none of my endstop switches will light up when made. I am at a loss, is my board dead? I am not sure what else to check, I had it powered on about two weeks ago and everything was working great and now nothing.

    thanks

    Justin

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    • ?
      A Former User
      last edited by A Former User 17 Aug 2020, 01:57

      Confused; Duet 2 Maestro doesn't have endstop switches LEDs, and Duet 2 Ethernet should be the only board with multiple red LEDs.

      Could it be you have a Duet 2 Ethernet?

      edit typo and added links

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      • undefined
        yagodajm
        last edited by 17 Aug 2020, 02:55

        The LEDs are on the endstop switches themselves, not on the Duet. It is a duet maestro, under normal power and conditions there is one red and one blue LED one. When I power it on with usb only I get the 3 leds, not normal. Nothing is working like it should and none of the wiring has changed. I am sure what happened. I get no ethernet leds either, but the bltouch activates, I am just confused.

        ? 1 Reply Last reply 17 Aug 2020, 03:02 Reply Quote 0
        • ?
          A Former User @yagodajm
          last edited by 17 Aug 2020, 03:02

          @yagodajm said in Duet Maestro no Ethernet lights and no light on endstop switches:

          When I power it on with usb only I get the 3 leds, not normal.

          Would that be the 5V, USB power and Diag leds if you refer to this picture?

          https://duet3d.dozuki.com/Wiki/Hardware_Overview#Section_LED_indications

          (it is of a Duet 2 Ethernet, but the LEDs on the far right are the same, with the exception of the WiFi LED)

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          • undefined
            Phaedrux Moderator
            last edited by 17 Aug 2020, 03:03

            Disconnect everything and the connect USB power and start working through this.

            https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

            Z-Bot CoreXY Build | Thingiverse Profile

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            • ?
              A Former User
              last edited by 17 Aug 2020, 08:24

              if after disconnecting everything, and removing the SD card you still dont have the LED circled in green light up, inspect or upload a picture of the part circled in red
              eddfe0ee-1841-450f-9aaf-c80878e888e0-image.png

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              • undefined
                yagodajm
                last edited by 17 Aug 2020, 23:57

                Ok, disconnected everything and removed the sd card. The only thing connected in the power from the power supply. The part in the red circle looks fine, I don't see anything out of the ordinary. I do have a green LED for the one you have circled in green. I also have a red led lite below that and a blue LED below that. I connected the ethernet cable and still get no activity LEDS. I checked the voltage to the board and it is a solid 24 VDC.

                When I connect the USB cable, I get a red LED next to the USB plug, the green 3.3v and red 5v. But I don't get windows finding the board and no open port to access it.

                20200817_183652.jpg

                20200817_183732.jpg

                20200817_183708.jpg

                Here is the pic with the USB cable connected.

                20200817_185650.jpg

                ? 1 Reply Last reply 18 Aug 2020, 00:08 Reply Quote 0
                • ?
                  A Former User @yagodajm
                  last edited by 18 Aug 2020, 00:08

                  @yagodajm said in Duet Maestro no Ethernet lights and no light on endstop switches:

                  When I connect the USB cable, I get a red LED next to the USB plug, the green 3.3v and red 5v. But I don't get windows finding the board and no open port to access it.

                  if you're positive the USB cable is a fully functional data cable (as opposed to charging only cable) then at this point you've got nothing to loose by fitting a jumper on the two pins labeled ERASE and seeing if the red LED on the other side of the USB port also light up. LED labeled DIAG.

                  more details here https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware#Section_Fallback_procedure_Num_3

                  undefined 1 Reply Last reply 18 Aug 2020, 00:21 Reply Quote 0
                  • undefined
                    yagodajm @A Former User
                    last edited by 18 Aug 2020, 00:21

                    @bearer ok, I switched out USB cables and got it to connect to the computer, but I still have no ethernet activity. I can not access the board through pronterface.

                    ? 1 Reply Last reply 18 Aug 2020, 00:23 Reply Quote 0
                    • ?
                      A Former User @yagodajm
                      last edited by 18 Aug 2020, 00:23

                      @yagodajm said in Duet Maestro no Ethernet lights and no light on endstop switches:

                      I can not access the board through pronterface.

                      is this over usb/serial or ethernet?

                      if the board connects to the computer what does the device manager show it as?

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                      • undefined
                        yagodajm
                        last edited by 18 Aug 2020, 00:25

                        it is over serial, the computer shows it as USB serial device(comm 3)

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                        • ?
                          A Former User
                          last edited by 18 Aug 2020, 00:30

                          the serial device is either the duet reprapfirmware or the bossa bootloader - doesn't it show a more specific name than usb serial?

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                          • undefined
                            yagodajm
                            last edited by 18 Aug 2020, 00:32

                            No, it doesn't but, I ran a m551 s1 and the ethernet came back online. I am not sure why it would have gotten turned off. I guess I will turn it off and hook all the wires back up and see what the web interface shows.

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                            • undefined
                              yagodajm
                              last edited by 18 Aug 2020, 00:52

                              ok, I found the problem, there was a short on my y axis endstop. I guess when I remounted it, I had the screen go in to far and it touched the circuit on the back of the endstop and was shorting out the 5v. Feel kind of dumb, but glad my board is ok, thanks for all of your help.

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                              • undefined
                                yagodajm
                                last edited by 18 Aug 2020, 01:06

                                Yep, the screw went across of three traces, this could have been very bad.

                                20200817_200428.jpg

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                                • undefined
                                  Phaedrux Moderator
                                  last edited by 18 Aug 2020, 02:58

                                  Glad you figured it out.

                                  Z-Bot CoreXY Build | Thingiverse Profile

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