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Error when trying to update- Duet3_SBCiap32_MB6HC.bin missing

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  • undefined
    cdthomas9
    last edited by 15 Jan 2021, 17:53

    I've been running with this config for a while now, when running the 3.2 update it just broke

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    • undefined
      cdthomas9
      last edited by 15 Jan 2021, 18:00

      It looks like any command that requires it to talk to the 3HC fails with a CAN timeout? The 3HC is blinking in sync with the 6HC though. The errors I'm getting all have a motor or heater defined on the 3HC, I have that set for the extruder motor, heater and thermistor.

      1/15/2021, 12:51:26 PM Error: M307: Heater 1 not found
      1/15/2021, 12:51:26 PM Warning: M950: Command is not supported
      1/15/2021, 12:51:26 PM Warning: M308: Invalid Z probe index
      1/15/2021, 12:51:26 PM Error: M906: Response timeout: CAN addr 1, req type 6043, RID=6
      1/15/2021, 12:51:25 PM Warning: Discarded msg src=1 typ=4510 RID=4095 exp 6
      1/15/2021, 12:51:25 PM Error: M92: Response timeout: CAN addr 1, req type 6042, RID=5
      1/15/2021, 12:51:24 PM Warning: Discarded msg src=1 typ=4510 RID=4095 exp 5
      1/15/2021, 12:51:24 PM Error: M350: Response timeout: CAN addr 1, req type 6042, RID=4
      1/15/2021, 12:51:23 PM Error: M584: Response timeout: CAN addr 1, req type 6042, RID=3
      1/15/2021, 12:51:23 PM Warning: Discarded msg src=1 typ=4510 RID=4095 exp 4

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      • undefined
        Phaedrux Moderator
        last edited by 15 Jan 2021, 18:04

        I would suggest trying a fresh download and re-image of DuetPi on your Pi SD card followed by a sudo apt update/upgrade. Seems like you may be using the image that came on the card with the Duet3?

        https://pkg.duet3d.com/DuetPi-lite.zip

        https://pkg.duet3d.com/DuetPi.zip

        Z-Bot CoreXY Build | Thingiverse Profile

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        • undefined
          cdthomas9
          last edited by 15 Jan 2021, 19:01

          Yes, I was. I've run the updates and upgrades since though. Is that something that should be done every so often? Reimage the SD card to the latest DuetPi?

          undefined 1 Reply Last reply 15 Jan 2021, 19:06 Reply Quote 0
          • undefined
            Phaedrux Moderator @cdthomas9
            last edited by 15 Jan 2021, 19:06

            @cdthomas9 No, but the image was updated since and re-imaging has solved problems for others in the past, so worth a shot.

            Z-Bot CoreXY Build | Thingiverse Profile

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            • undefined
              cdthomas9
              last edited by 15 Jan 2021, 19:10

              I just ran M997 B1 to manually force the 3HC to update to 3.2, and it looks like that fixed it

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              • undefined
                cdthomas9
                last edited by 15 Jan 2021, 19:14

                Can I run a PID tuning on the heater attached to the 3HC now? I remember I couldn't before, wasn't sure if 3.2 fixed it

                undefined 1 Reply Last reply 15 Jan 2021, 19:23 Reply Quote 0
                • undefined
                  Phaedrux Moderator @cdthomas9
                  last edited by 15 Jan 2021, 19:23

                  @cdthomas9 the heater tuning algorithm has been updated in 3.2, which paves the way for tuning on tool boards and expansions in 3.3 I believe.

                  @cdthomas9 said in Error when trying to update- Duet3_SBCiap32_MB6HC.bin missing:

                  I just ran M997 B1 to manually force the 3HC to update to 3.2, and it looks like that fixed it

                  From your first post with the M997 error message I thought you had already tried to manually update it.

                  Z-Bot CoreXY Build | Thingiverse Profile

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                  • undefined
                    cdthomas9
                    last edited by 15 Jan 2021, 19:35

                    I did, but I wasn't trying to run the expansion board directly or separately. I was letting it run through and update everything in bulk, at least I think I was...

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                    • undefined
                      cdthomas9
                      last edited by 15 Jan 2021, 19:35

                      I ran a M997 to update all firmware, thinking that the command would run through the main board and expansion boards

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                      • undefined
                        Phaedrux Moderator
                        last edited by 15 Jan 2021, 19:37

                        Ah ok. Well glad it's sorted out. Now that you're on a full release with all boards synced the sudo apt update should work going forward.

                        Z-Bot CoreXY Build | Thingiverse Profile

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                        • undefined
                          cdthomas9
                          last edited by 16 Jan 2021, 00:45

                          Thanks! What was the file it was looking for? the SBC iap file? I saw an SD iap file but not that one. I couldn't find that anywhere

                          undefined 1 Reply Last reply 16 Jan 2021, 07:13 Reply Quote 0
                          • undefined
                            Phaedrux Moderator
                            last edited by 16 Jan 2021, 03:38

                            The SBC IAP file would come from doing Sudo apt update/upgrade I believe

                            Z-Bot CoreXY Build | Thingiverse Profile

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                            • undefined
                              dc42 administrators @cdthomas9
                              last edited by 16 Jan 2021, 07:13

                              @cdthomas9 said in Error when trying to update- Duet3_SBCiap32_MB6HC.bin missing:

                              Thanks! What was the file it was looking for? the SBC iap file? I saw an SD iap file but not that one. I couldn't find that anywhere

                              The IAP files are needed when updating main board firmware versions. They are not needed to update the 3HC or other expansion or tool board firmware.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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                              • undefined
                                cdthomas9
                                last edited by 17 Jan 2021, 06:46

                                Thanks for all of your help! I appreciate your time and assistance getting me back up and running.

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