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How dead is my Duet 2 Maestro?

Scheduled Pinned Locked Moved Unsolved
Duet Hardware and wiring
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  • ?
    A Former User @patrickwjoyce
    last edited by 13 Jan 2021, 01:04

    @patrickwjoyce said in How dead is my Duet 2 Maestro?:

    How might I go about troubleshooting the board to determine if this is the only damage done?

    https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

    If I managed to only damage the ethernet controller, could the board still be controlled via USB (either a PC or octoprint)?

    sure, but i'd try to find away to use https://duet3d.dozuki.com/Wiki/Gcode#Section_M559_Upload_file so you can keep printing off the SD card with M23 & M24.

    If I had access to the right facilities, could the ethernet controller chip be removed and replaced without having to do any SW/FW shenanigans?

    if the damage is limited to the W5500 chip, yes. you could also see https://forum.duet3d.com/post/127089 but if I'm reading your post correctly you sent 12v to the 3.3v rail so i'd be concerned the cpu and sd card is also damaged, but see the first link

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    • undefined
      dc42 administrators
      last edited by 13 Jan 2021, 07:54

      If you are very lucky, the W5500 may have failed short circuit first and protected other components. If you have access to hot air rework equipment, you could try removing that chip and then see if the rest of the board works if you don't try to enable networking.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • undefined
        patrickwjoyce
        last edited by 16 Jan 2021, 00:15

        So the SD card appears to have also been fried. It does not register as being plugged in when using an external card reader on windows. That indicates that is likely other damage to the system.

        I do get the green 3.3v led, and red 5v led when connecting to usb power only. the red DIAG and reset leds are both staying lit. When connecting to windows, the device shows up as "Unknown USB Device (Device Descriptor Request Failed". Attempts to install the Duet driver are unsuccessful.

        I tried loading a new config + firmware on a new sd card, nothing seems to happen when connecting to USB power. Do I need the 12v power in order for the firmware to update from the SD card?

        ? 1 Reply Last reply 17 Jan 2021, 02:25 Reply Quote 0
        • undefined
          Phaedrux Moderator
          last edited by 16 Jan 2021, 00:34

          No usb power should be enough to flash the firmware just motors and heaters won't work.

          Z-Bot CoreXY Build | Thingiverse Profile

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          • ?
            A Former User @patrickwjoyce
            last edited by 17 Jan 2021, 02:25

            @patrickwjoyce said in How dead is my Duet 2 Maestro?:

            I tried loading a new config + firmware on a new sd card, nothing seems to happen when connecting to USB power. Do I need the 12v power in order for the firmware to update from the SD card?

            no but the firmware could be corrupted; see https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware#Section_Fallback_procedure_Num_3

            long shot, if that works then go get a lottery ticket asap:)

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            • undefined
              patrickwjoyce
              last edited by 20 Jan 2021, 18:02

              I did attempt to use the erase jumper, but I can't tell if anything is happening. When I plug in the device with the jumper installed, it looks the same LED wise. I think this board is truly dead. 😞

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              • undefined
                Phaedrux Moderator
                last edited by 20 Jan 2021, 18:50

                After you've powered with the jumper on, power it off and remove the jumper, then check to see if it shows up as a bossa port in windows device manager.

                Z-Bot CoreXY Build | Thingiverse Profile

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                • undefined
                  patrickwjoyce
                  last edited by 22 Jan 2021, 21:50

                  I've tried with a few different cables, and it just shows up as an unknown usb device with code 43 error. I'm guessing that means its pretty damn dead. I guess I could try on a linux machine just to confirm

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                  • undefined
                    Phaedrux Moderator
                    last edited by 22 Jan 2021, 21:54

                    Yeah that's not promising.

                    Z-Bot CoreXY Build | Thingiverse Profile

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                    • undefined
                      dc42 administrators
                      last edited by 23 Jan 2021, 06:39

                      The fact that the USB device has shown up at all is a good sign. Have you tried uninstalling the device driver for it, and reinstalling the driver?

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • undefined
                        patrickwjoyce
                        last edited by 27 Jan 2021, 21:32

                        I tried plugging it into my linux box, and it powers up, but the system doesn't acknowledge a device as plugged in.

                        I decided to just buy a Duet 3 Mini yesterday, which should be here Friday.

                        (I actually bought an SKR V1.4 first, but it's been 5+ years since I setup a Marlin based controller, and I'd forgotten how awful and complex that process is. I truly appreciate the ease of setting up an RRF board, and the extensive documentation you guys provide!)

                        ((Is there any value in sending the dead board back to you for a postmortem?))

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                        • undefined
                          Phaedrux Moderator
                          last edited by Phaedrux 27 Jan 2021, 21:53

                          The Maestro isn't in production anymore, so probably not?

                          But glad you like the Duet and RRF. Hope you enjoy the mini5. It's a nice little board for sure.

                          Z-Bot CoreXY Build | Thingiverse Profile

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