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    DWC crashing; repeatedly

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    • dc42undefined
      dc42 administrators
      last edited by

      Do you really mean crashing, or do you mean disconnecting? What do you mean by "Generic errors" - what is the "Error reason" in the message?

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • Cinproundefined
        Cinpro
        last edited by

        its is constantly disconnecting, which makes it pretty useless. the AJAX error after telling me its disconnected is to make sure my printer is still on.

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        • dc42undefined
          dc42 administrators
          last edited by

          Please answered the question: what is the "Error reason" given in the Ajax error message?

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • Cinproundefined
            Cinpro
            last edited by

            AJAX error after it disconnects is to make sure my printer is still on, that its lost communication

            Thats all I have unless you want me to fabricate a story, I wish I had more to go on, and more to give you. It has made it through 3 prints without doing this. However this is also the second time it has done the same thing, just week apart. Its frustrating saying I have a problem but I don't have more to give.

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            • dc42undefined
              dc42 administrators
              last edited by

              When DWC reports an Ajax error, at the bottom of the message box it reports "Error reason:" followed by some text. I want to know what that text is. If it's not there, take a screenshot showing the Ajax message box and post that.

              Also please tell us what version of DWC you are using.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • Cinproundefined
                Cinpro
                last edited by

                It just did it, and the last line this time says "error reason is timeout" I do not remember seeing this before now other than when I turn the machine off myself.

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                • Cinproundefined
                  Cinpro
                  last edited by

                  lots of family things to do, so not much time to play with the printer I'm afraid. Will post a screen of the error next time I get it.

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                  • Cinproundefined
                    Cinpro
                    last edited by

                    Well the card died, it's bad enough that the SD card format app locks up. I got a new card but can only connect via USB. I emptied the WWW folder and unzipped straight into it using Win zip. The M552 is set as M552 P192.168.1.149 S1. I also tried all Zeros for the address. Internet here is spotty at best due to some recent storms. Will check back when I can thanks.

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                    • BMMalundefined
                      BMMal
                      last edited by

                      I'm having a similar problem. At first it seemed to only be when I uploaded large files. Then it was even if I put the large file on the SD card first. Now it's I can't upload or put any file on the SD card. The printer will still print from SD if I go through Repetier Host to start it, but the web control is not very useful and seems to be unstable. It gets hung up looking like the below images where it is trying to load gcodes, macros, etc but never does and eventually times out.

                      I'm using Chrome Version 59.0.3071.115 (Official Build) (64-bit)
                      Duet WiFi 1 + DueX5
                      FW 1.18.2 (2017-06-16)
                      WiFi Server 1.03 ch fork
                      Web Interface 1.15a


                      Duet Ethernet - Most likely the most recent Edge firmware
                      Duet X5
                      7" Panel Due V2
                      Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                      • TYPPA Albert Einsteinundefined
                        TYPPA Albert Einstein
                        last edited by

                        Same for me !!!


                        AJAX error

                        I have no special talent. I am only passionately curious.
                        -Albert Einstein

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                        • fcwiltundefined
                          fcwilt
                          last edited by

                          I occasionally have this problem - it seems to be related to WiFi signal strength.

                          I added an unique SSID to the nearest WiFi access point in my home and used it for my printers and it improved things quite a bit - not perfect but much better.

                          I have been meaning to try placing an WiFi access point in the same room as my printers to what effect, if any, that has on the problem.

                          Is there a G-code to that can be used to display signal strength information?

                          Thanks.

                          Frederick

                          Printers: a small Utilmaker style, a small CoreXY and a E3D MS/TC setup. Various hotends. Using Duet 3 hardware running 3.4.6

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                          • dc42undefined
                            dc42 administrators
                            last edited by

                            Have you tried increasing the maximum number of AJAX retries? See the screenshot 2 posts above.

                            Series 1.19 firmware includes the WiFi signal strength in the M122 report.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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                            • BMMalundefined
                              BMMal
                              last edited by

                              @dc42:

                              Have you tried increasing the maximum number of AJAX retries? See the screenshot 2 posts above.

                              Series 1.19 firmware includes the WiFi signal strength in the M122 report.

                              Mine is set to 10 retries.

                              Duet Ethernet - Most likely the most recent Edge firmware
                              Duet X5
                              7" Panel Due V2
                              Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                              • TYPPA Albert Einsteinundefined
                                TYPPA Albert Einstein
                                last edited by

                                @dc42:

                                Have you tried increasing the maximum number of AJAX retries? See the screenshot 2 posts above.

                                Series 1.19 firmware includes the WiFi signal strength in the M122 report.

                                M122

                                Network state is running
                                WiFi module is connected to access point
                                WiFi firmware version 1.19beta9
                                WiFi MAC address 5c:cf:7f:ee:63:dc
                                WiFi Vcc 3.08, reset reason Turned on by main processor
                                WiFi flash size 4194304, free heap 38168
                                WiFi IP address 192.168.1.80
                                WiFi signal strength -59db ?????
                                HTTP sessions: 1 of 8
                                Socket states: 2 0 0 0 0 0 0 0
                                Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                                I have no special talent. I am only passionately curious.
                                -Albert Einstein

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                                • BMMalundefined
                                  BMMal
                                  last edited by

                                  I should add, that eventually the run, download, and delete buttons will show up next to the gcode files. Once this happens, it seems that things go back to normal and I have good stability.

                                  Duet Ethernet - Most likely the most recent Edge firmware
                                  Duet X5
                                  7" Panel Due V2
                                  Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

                                  1 Reply Last reply Reply Quote 0
                                  • dc42undefined
                                    dc42 administrators
                                    last edited by

                                    @TYPPA:

                                    @dc42:

                                    Have you tried increasing the maximum number of AJAX retries? See the screenshot 2 posts above.

                                    Series 1.19 firmware includes the WiFi signal strength in the M122 report.

                                    M122

                                    Network state is running
                                    WiFi module is connected to access point
                                    WiFi firmware version 1.19beta9
                                    WiFi MAC address 5c:cf:7f:ee:63:dc
                                    WiFi Vcc 3.08, reset reason Turned on by main processor
                                    WiFi flash size 4194304, free heap 38168
                                    WiFi IP address 192.168.1.80
                                    WiFi signal strength -59db ?????
                                    HTTP sessions: 1 of 8
                                    Socket states: 2 0 0 0 0 0 0 0
                                    Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                                    -59db is a good strength. I get -52db from a Duet WiFi about 2m from the router. See https://support.randomsolutions.nl/827069-Best-dBm-Values-for-Wifi.

                                    I'll change it to say dBm instead of db in the next firmware, technically db is a relative signal strength.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                    • TYPPA Albert Einsteinundefined
                                      TYPPA Albert Einstein
                                      last edited by

                                      @dc42:

                                      @TYPPA:

                                      @dc42:

                                      Have you tried increasing the maximum number of AJAX retries? See the screenshot 2 posts above.

                                      Series 1.19 firmware includes the WiFi signal strength in the M122 report.

                                      M122

                                      Network state is running
                                      WiFi module is connected to access point
                                      WiFi firmware version 1.19beta9
                                      WiFi MAC address 5c:cf:7f:ee:63:dc
                                      WiFi Vcc 3.08, reset reason Turned on by main processor
                                      WiFi flash size 4194304, free heap 38168
                                      WiFi IP address 192.168.1.80
                                      WiFi signal strength -59db ?????
                                      HTTP sessions: 1 of 8
                                      Socket states: 2 0 0 0 0 0 0 0
                                      Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                                      -59db is a good strength. I get -52db from a Duet WiFi about 2m from the router. See https://support.randomsolutions.nl/827069-Best-dBm-Values-for-Wifi.

                                      I'll change it to say dBm instead of db in the next firmware, technically db is a relative signal strength.

                                      ok now Maximum number of AJAX retries: is 10 for the moment is not disconnect …. 😉
                                      WiFi signal strength -59db / -68db at 8 mt.... 😉

                                      I have no special talent. I am only passionately curious.
                                      -Albert Einstein

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                                      • BMMalundefined
                                        BMMal
                                        last edited by

                                        When I run an SD file from Repetier, the log has a bunch of the below lines in it. I noticed in DWC that the object height, layer height, filament usage, and generated by fields all say "loading." The Macros and System Editor file pages all say loading as well. I have not tested, but I think this started to become an issue when I switched from S3D to the beta of Kisslicer. Is it possibly an issue with the way kisslicer stores its settings in the gcode file or something along those lines? An example file is here: https://pastebin.com/YT10MAgr

                                        12:57:56.056 : Request: fileinfo?name=0%3A%2Fgcodes%2F20mmTestCube_repaired.gcode fragment 2147483648

                                        Duet Ethernet - Most likely the most recent Edge firmware
                                        Duet X5
                                        7" Panel Due V2
                                        Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                                        • BMMalundefined
                                          BMMal
                                          last edited by

                                          If I try to release the SD card via M22 while this issue is occurring, the console will display the following in DWC:

                                          1:41:01 PMCan't open 0:/gcodes/20mmTestCube.gcode to read, error code 12

                                          Duet Ethernet - Most likely the most recent Edge firmware
                                          Duet X5
                                          7" Panel Due V2
                                          Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                                          • dc42undefined
                                            dc42 administrators
                                            last edited by

                                            You are the first person I know of to use M22 to release a card! After releasing a card, you must use M21 to mount it again.

                                            Releasing card 0 is not advised because it contains files essential to the operation of the Duet, for example the homing files, macro files, bed.g, heightmap.csv etc.

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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