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    DWC crashing; repeatedly

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    • BMMalundefined
      BMMal
      last edited by

      I should add, that eventually the run, download, and delete buttons will show up next to the gcode files. Once this happens, it seems that things go back to normal and I have good stability.

      Duet Ethernet - Most likely the most recent Edge firmware
      Duet X5
      7" Panel Due V2
      Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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      • dc42undefined
        dc42 administrators
        last edited by

        @TYPPA:

        @dc42:

        Have you tried increasing the maximum number of AJAX retries? See the screenshot 2 posts above.

        Series 1.19 firmware includes the WiFi signal strength in the M122 report.

        M122

        Network state is running
        WiFi module is connected to access point
        WiFi firmware version 1.19beta9
        WiFi MAC address 5c:cf:7f:ee:63:dc
        WiFi Vcc 3.08, reset reason Turned on by main processor
        WiFi flash size 4194304, free heap 38168
        WiFi IP address 192.168.1.80
        WiFi signal strength -59db ?????
        HTTP sessions: 1 of 8
        Socket states: 2 0 0 0 0 0 0 0
        Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

        -59db is a good strength. I get -52db from a Duet WiFi about 2m from the router. See https://support.randomsolutions.nl/827069-Best-dBm-Values-for-Wifi.

        I'll change it to say dBm instead of db in the next firmware, technically db is a relative signal strength.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • TYPPA Albert Einsteinundefined
          TYPPA Albert Einstein
          last edited by

          @dc42:

          @TYPPA:

          @dc42:

          Have you tried increasing the maximum number of AJAX retries? See the screenshot 2 posts above.

          Series 1.19 firmware includes the WiFi signal strength in the M122 report.

          M122

          Network state is running
          WiFi module is connected to access point
          WiFi firmware version 1.19beta9
          WiFi MAC address 5c:cf:7f:ee:63:dc
          WiFi Vcc 3.08, reset reason Turned on by main processor
          WiFi flash size 4194304, free heap 38168
          WiFi IP address 192.168.1.80
          WiFi signal strength -59db ?????
          HTTP sessions: 1 of 8
          Socket states: 2 0 0 0 0 0 0 0
          Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

          -59db is a good strength. I get -52db from a Duet WiFi about 2m from the router. See https://support.randomsolutions.nl/827069-Best-dBm-Values-for-Wifi.

          I'll change it to say dBm instead of db in the next firmware, technically db is a relative signal strength.

          ok now Maximum number of AJAX retries: is 10 for the moment is not disconnect …. 😉
          WiFi signal strength -59db / -68db at 8 mt.... 😉

          I have no special talent. I am only passionately curious.
          -Albert Einstein

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          • BMMalundefined
            BMMal
            last edited by

            When I run an SD file from Repetier, the log has a bunch of the below lines in it. I noticed in DWC that the object height, layer height, filament usage, and generated by fields all say "loading." The Macros and System Editor file pages all say loading as well. I have not tested, but I think this started to become an issue when I switched from S3D to the beta of Kisslicer. Is it possibly an issue with the way kisslicer stores its settings in the gcode file or something along those lines? An example file is here: https://pastebin.com/YT10MAgr

            12:57:56.056 : Request: fileinfo?name=0%3A%2Fgcodes%2F20mmTestCube_repaired.gcode fragment 2147483648

            Duet Ethernet - Most likely the most recent Edge firmware
            Duet X5
            7" Panel Due V2
            Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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            • BMMalundefined
              BMMal
              last edited by

              If I try to release the SD card via M22 while this issue is occurring, the console will display the following in DWC:

              1:41:01 PMCan't open 0:/gcodes/20mmTestCube.gcode to read, error code 12

              Duet Ethernet - Most likely the most recent Edge firmware
              Duet X5
              7" Panel Due V2
              Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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              • dc42undefined
                dc42 administrators
                last edited by

                You are the first person I know of to use M22 to release a card! After releasing a card, you must use M21 to mount it again.

                Releasing card 0 is not advised because it contains files essential to the operation of the Duet, for example the homing files, macro files, bed.g, heightmap.csv etc.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • BMMalundefined
                  BMMal
                  last edited by

                  I upgraded the firmware to the new experimental stuff which seems to have improved, if not eliminated, the problem I was having.

                  The new firmware definitely seems more sensitive to the wifi signal strength. Admittedly, mine is not very good at -69dB with the control box door open and -72dB or not able to connect with it closed. Previously, I rarely had a problem connecting and errors due to signal strength were uncommon enough that it wasn't a problem, even with the door closed.

                  Duet Ethernet - Most likely the most recent Edge firmware
                  Duet X5
                  7" Panel Due V2
                  Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                  • fcwiltundefined
                    fcwilt
                    last edited by

                    Hi,

                    Using an AP (recent model dual radio b/g/n and ac/n) in a nearby room my signal strength by was reported via DWC as -67.

                    I could stay connected a good while when actively using DWC but if I left for a while and returned it was usually to a disconnect error.

                    As a test I installed a simple AP (older model single radio b/g only) four feet away from the printer.

                    The signal strength is now -46 and DWC has remained connected for several hours with no errors as of yet.

                    Just FYI

                    Frederick

                    Printers: a small Utilmaker style, a small CoreXY and a E3D MS/TC setup. Various hotends. Using Duet 3 hardware running 3.4.6

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      It's important that the wifi antenna is not shielded from radio waves. This is especially important if the printer is enclosed. On my delta, I have it poking through a slot in a plastic side panel. That same panel also provides access to the USB connector and SD card, and the LEDEs along that edge of the board can been seen through it.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • MrBlomundefined
                        MrBlom
                        last edited by

                        also having a lot of problem with wifi and the betas
                        timo outs or can't connect
                        start to get very frustrating
                        Please prioritize this

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                        • Forgvn77undefined
                          Forgvn77
                          last edited by

                          I am pleased to report that with the latest betas (Firmware 1.19beta10+2, WiFi Server 1.19beta9, and DWC 1.17+2) my Wifi and Ajax connection problems have largely gone away and I can connect and stay connected pretty reliably. This was a major problem for me the past month or so in previous releases and I was almost ready to bail it had gotten so unusable. Thanks for getting it fixed!

                          Velleman K8200, Geeetech G2S Pro (x2), Geeetech Rostock 301 retrofitted with Duet
                          Make A Difference!

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                          • BMMalundefined
                            BMMal
                            last edited by

                            I'm also getting the following error on occasion now. Is this just due to less than great wifi too?

                            A JavaScript error has occurred so the web interface has closed the connection to your board. It is recommended to reload the web interface now. If this happens again, please contact the author and share this error message:

                            Message: Uncaught TypeError: Cannot read property 'axesHomed' of undefined
                            URL: http://10.0.0.115/js/dwc.js
                            Line: 763:69
                            Error object: {}

                            I think I spoke too soon about my issue with disconnecting after files have been uploaded. Regardless of that, the beta firmware still seems more sensitive to changes in wifi strength than previous versions.

                            Duet Ethernet - Most likely the most recent Edge firmware
                            Duet X5
                            7" Panel Due V2
                            Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                            • Whitewolfundefined
                              Whitewolf
                              last edited by

                              Hi everyone,

                              I have something for you to try to see if it helps (it worked for me though DC42 does not know what change couldnhave lead to this)

                              After upgrading to the beta versions i had the same issue, i could not stay connected. What I did and now rarely get disconnected is delete the DHCP lease from the router and reboot the router then readd the assigned ip via mac address and reboot again

                              after doing this things have been much smoother.

                              Exploring the universe wherever the tech blows

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                              • BMMalundefined
                                BMMal
                                last edited by

                                @Whitewolf:

                                Hi everyone,

                                I have something for you to try to see if it helps (it worked for me though DC42 does not know what change couldnhave lead to this)

                                After upgrading to the beta versions i had the same issue, i could not stay connected. What I did and now rarely get disconnected is delete the DHCP lease from the router and reboot the router then readd the assigned ip via mac address and reboot again

                                after doing this things have been much smoother.

                                I'll have to give that a try when our IT guy is in. Fortunately, I am building this machine for work. Unfortunately, I don't have much freedom to go and make changes to the network.

                                I have updated to the 10+2 firmware and though it seems my wifi signal is maybe a little better, the issues still prevail.

                                I'm also going to make a bracket and cut some holes to allow my wifi antenna to protrude through the wall of my control box.

                                Duet Ethernet - Most likely the most recent Edge firmware
                                Duet X5
                                7" Panel Due V2
                                Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                                • BMMalundefined
                                  BMMal
                                  last edited by

                                  Was finally able to get an AP set up next to the machine. The WiFi signal is now -45dbm which has improved the stability of my connection when I am simply looking at the control screen and issuing manual commands.

                                  When I try to go to the gcode files tab, the files will be greyed out and the connection is quickly dropped. If I attempt to upload a file through this interface, it usually fails to upload and drops the connection. However, using the "Upload and Print" button works alright. Even if the connection gets dropped, the machine starts the print and I can reconnect to see the status screen. This typically gets very unstable eventually as well and often ends up with me not being able to connect at all.

                                  Additionally, it seems that some part of the Duet is having a difficult time computing the layer height, as it generally is never actually calculated and if it is, it calculates two, the second one is usually because I use a Z offset in the slicer, or maybe only one. I'm using the newest beta of Kisslicer. Is the Duet having difficulty in parsing information from files and causing these issues? If there is something I can test to help determine a cause please let me know.

                                  Duet Ethernet - Most likely the most recent Edge firmware
                                  Duet X5
                                  7" Panel Due V2
                                  Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                                  • dc42undefined
                                    dc42 administrators
                                    last edited by

                                    BMMal, if you are running older beta firmware then please upgrade to the latest betas (DuetWiFiFirmware 1.19beta11, DuetWiFiServer 1.19beta10 and DWC 1.17+2). If after that you still have problems, here are some suggestions:

                                    • another user reported that changing WiFi channel on the router made a big difference
                                    • if you can capture a Wireshark trace of what happens when you try to get the Gcode files list, that may help us diagnose the problem.

                                    HTH David

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                    • BMMalundefined
                                      BMMal
                                      last edited by

                                      Thanks for the suggestion David. I will have to try changing the channel tomorrow. For now here is a couple wireshark captures.

                                      https://www.dropbox.com/sh/lubl3jzp2jffil8/AAAafAxwGmdWUMUaJKus4bd2a?dl=0

                                      Duet Ethernet - Most likely the most recent Edge firmware
                                      Duet X5
                                      7" Panel Due V2
                                      Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                                      • dc42undefined
                                        dc42 administrators
                                        last edited by

                                        BMMal, thanks for the captures. Are you running the latest betas as listed in my previous email?

                                        It looks like it is having problems retrieving file info for file HandlePommel.gcode. Please can you put that file on Dropbox for me to try. Also, try deleting that file from the SD card, to see if it has the same problem on the next file.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                        • BMMalundefined
                                          BMMal
                                          last edited by

                                          David,

                                          I believe I am running all of the newest available:

                                          Firmware Name: RepRapFirmware for Duet WiFi
                                          Firmware Electronics: Duet WiFi 1.0 + DueX5
                                          Firmware Version: 1.19beta11 (2017-07-25)
                                          WiFi Server Version: 1.19beta10
                                          Web Interface Version: 1.17+2

                                          I have added the file and another one to the Dropbox folder. I have noticed it producing similar error messages in the Repetier log (for several different files) when I resorted to using Repetier to start prints from SD because DWC was crashing so much and I did not have a Panel Due at the time. I am not using the SD card on the Panel Due. This issue has persisted after deleting, reuploading (if it works), or otherwise directly adding them to the card. Often times the behavior changes after resetting the board where the file name will be read but often the other statistics/info are still missing. Generally, after a reset the Panel Due can then see the file and start it but I often still cannot get the file to start from DWC. Thank you for the help!

                                          Duet Ethernet - Most likely the most recent Edge firmware
                                          Duet X5
                                          7" Panel Due V2
                                          Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                                          • dc42undefined
                                            dc42 administrators
                                            last edited by

                                            Thanks. I've uploaded the file to one of my printers and DWC gets the file info over WiFi without difficulty. It failed to find the layer height because it was given too far down the file, so I've just fixed that in the forthcoming 1.19RC1 firmware.

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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