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    DWC crashing; repeatedly

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    • MrBlomundefined
      MrBlom
      last edited by

      also having a lot of problem with wifi and the betas
      timo outs or can't connect
      start to get very frustrating
      Please prioritize this

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      • Forgvn77undefined
        Forgvn77
        last edited by

        I am pleased to report that with the latest betas (Firmware 1.19beta10+2, WiFi Server 1.19beta9, and DWC 1.17+2) my Wifi and Ajax connection problems have largely gone away and I can connect and stay connected pretty reliably. This was a major problem for me the past month or so in previous releases and I was almost ready to bail it had gotten so unusable. Thanks for getting it fixed!

        Velleman K8200, Geeetech G2S Pro (x2), Geeetech Rostock 301 retrofitted with Duet
        Make A Difference!

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        • BMMalundefined
          BMMal
          last edited by

          I'm also getting the following error on occasion now. Is this just due to less than great wifi too?

          A JavaScript error has occurred so the web interface has closed the connection to your board. It is recommended to reload the web interface now. If this happens again, please contact the author and share this error message:

          Message: Uncaught TypeError: Cannot read property 'axesHomed' of undefined
          URL: http://10.0.0.115/js/dwc.js
          Line: 763:69
          Error object: {}

          I think I spoke too soon about my issue with disconnecting after files have been uploaded. Regardless of that, the beta firmware still seems more sensitive to changes in wifi strength than previous versions.

          Duet Ethernet - Most likely the most recent Edge firmware
          Duet X5
          7" Panel Due V2
          Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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          • Whitewolfundefined
            Whitewolf
            last edited by

            Hi everyone,

            I have something for you to try to see if it helps (it worked for me though DC42 does not know what change couldnhave lead to this)

            After upgrading to the beta versions i had the same issue, i could not stay connected. What I did and now rarely get disconnected is delete the DHCP lease from the router and reboot the router then readd the assigned ip via mac address and reboot again

            after doing this things have been much smoother.

            Exploring the universe wherever the tech blows

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            • BMMalundefined
              BMMal
              last edited by

              @Whitewolf:

              Hi everyone,

              I have something for you to try to see if it helps (it worked for me though DC42 does not know what change couldnhave lead to this)

              After upgrading to the beta versions i had the same issue, i could not stay connected. What I did and now rarely get disconnected is delete the DHCP lease from the router and reboot the router then readd the assigned ip via mac address and reboot again

              after doing this things have been much smoother.

              I'll have to give that a try when our IT guy is in. Fortunately, I am building this machine for work. Unfortunately, I don't have much freedom to go and make changes to the network.

              I have updated to the 10+2 firmware and though it seems my wifi signal is maybe a little better, the issues still prevail.

              I'm also going to make a bracket and cut some holes to allow my wifi antenna to protrude through the wall of my control box.

              Duet Ethernet - Most likely the most recent Edge firmware
              Duet X5
              7" Panel Due V2
              Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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              • BMMalundefined
                BMMal
                last edited by

                Was finally able to get an AP set up next to the machine. The WiFi signal is now -45dbm which has improved the stability of my connection when I am simply looking at the control screen and issuing manual commands.

                When I try to go to the gcode files tab, the files will be greyed out and the connection is quickly dropped. If I attempt to upload a file through this interface, it usually fails to upload and drops the connection. However, using the "Upload and Print" button works alright. Even if the connection gets dropped, the machine starts the print and I can reconnect to see the status screen. This typically gets very unstable eventually as well and often ends up with me not being able to connect at all.

                Additionally, it seems that some part of the Duet is having a difficult time computing the layer height, as it generally is never actually calculated and if it is, it calculates two, the second one is usually because I use a Z offset in the slicer, or maybe only one. I'm using the newest beta of Kisslicer. Is the Duet having difficulty in parsing information from files and causing these issues? If there is something I can test to help determine a cause please let me know.

                Duet Ethernet - Most likely the most recent Edge firmware
                Duet X5
                7" Panel Due V2
                Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                • dc42undefined
                  dc42 administrators
                  last edited by

                  BMMal, if you are running older beta firmware then please upgrade to the latest betas (DuetWiFiFirmware 1.19beta11, DuetWiFiServer 1.19beta10 and DWC 1.17+2). If after that you still have problems, here are some suggestions:

                  • another user reported that changing WiFi channel on the router made a big difference
                  • if you can capture a Wireshark trace of what happens when you try to get the Gcode files list, that may help us diagnose the problem.

                  HTH David

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • BMMalundefined
                    BMMal
                    last edited by

                    Thanks for the suggestion David. I will have to try changing the channel tomorrow. For now here is a couple wireshark captures.

                    https://www.dropbox.com/sh/lubl3jzp2jffil8/AAAafAxwGmdWUMUaJKus4bd2a?dl=0

                    Duet Ethernet - Most likely the most recent Edge firmware
                    Duet X5
                    7" Panel Due V2
                    Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      BMMal, thanks for the captures. Are you running the latest betas as listed in my previous email?

                      It looks like it is having problems retrieving file info for file HandlePommel.gcode. Please can you put that file on Dropbox for me to try. Also, try deleting that file from the SD card, to see if it has the same problem on the next file.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • BMMalundefined
                        BMMal
                        last edited by

                        David,

                        I believe I am running all of the newest available:

                        Firmware Name: RepRapFirmware for Duet WiFi
                        Firmware Electronics: Duet WiFi 1.0 + DueX5
                        Firmware Version: 1.19beta11 (2017-07-25)
                        WiFi Server Version: 1.19beta10
                        Web Interface Version: 1.17+2

                        I have added the file and another one to the Dropbox folder. I have noticed it producing similar error messages in the Repetier log (for several different files) when I resorted to using Repetier to start prints from SD because DWC was crashing so much and I did not have a Panel Due at the time. I am not using the SD card on the Panel Due. This issue has persisted after deleting, reuploading (if it works), or otherwise directly adding them to the card. Often times the behavior changes after resetting the board where the file name will be read but often the other statistics/info are still missing. Generally, after a reset the Panel Due can then see the file and start it but I often still cannot get the file to start from DWC. Thank you for the help!

                        Duet Ethernet - Most likely the most recent Edge firmware
                        Duet X5
                        7" Panel Due V2
                        Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          Thanks. I've uploaded the file to one of my printers and DWC gets the file info over WiFi without difficulty. It failed to find the layer height because it was given too far down the file, so I've just fixed that in the forthcoming 1.19RC1 firmware.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • BMMalundefined
                            BMMal
                            last edited by

                            By using a phone app to see which WiFi channel has the strongest signal, I was able to purposefully change it to broadcast on the strongest one. This boosted the Duet's signal from -45dbm to -25dbm. But this has not yet resolved my issue. For now I will probably wait until 1.19RC1 is released and see if that helps.

                            Duet Ethernet - Most likely the most recent Edge firmware
                            Duet X5
                            7" Panel Due V2
                            Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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                            • BMMalundefined
                              BMMal
                              last edited by

                              It seems that since I updated to 1.19 RC1 these poor behaviors have greatly improved and possibly disappeared.

                              Duet Ethernet - Most likely the most recent Edge firmware
                              Duet X5
                              7" Panel Due V2
                              Cartesian, 4 Nozzles with Flex3Drives, Heated Chamber, Simple Switch Filament Sensing

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