White Screen of Death

[walkwithdeath]

I bought a Paneldue 7i from Filastruder a couple weeks ago. Did a firmware flash and connected it up the the duet 3 via a 4 pin connector that I swapped the pins around via the official Paneldue wiki page. It worked. Controls worked and connected to the duet 3 just fine. Last night, my Paneldue turned white as I was looking at it. Happned to glance over and it slowly turned from the dark mode to complete white. I disconnected it and tried a firmware flash and reset, nothing, still white. It appears to be working as I randomly clicked on the screen my printer started to do a homing move, but it just stays white. I would have expected this screen to not function or the firmware flash to reset the brightness. I have tried hitting the reset button. Nothing. The Gcode for paneldue is still in my config file. Any suggestions?

[Phaedrux]

Interesting. Photos?

And it never changes anything but white even when first powered on or being reset for firmware update?

[walkwithdeath]

@Phaedrux Yes, never changes.

[dc42]

Please ask Filastruder to replace it.

[walkwithdeath]

@dc42 Ok, I will. It is an interesting problem.

[walkwithdeath]

Filastruder is sending a new one! Thank you all! Great customer service!