Cannot Connect to Duet 3 Web Control

Phaedrux

Are you able to ping 192.168.2.2?

What IP is your computer using?

Have you tried a different cable?

Do the lights on the ethernet port light up if you connect to your router instead? even briefly?

Frank 0

@phaedrux Timed out, is unreachable. Can't ping it

Phaedrux

What IP is your computer using?

Have you tried a different cable?

Do the lights on the ethernet port light up if you connect to your router instead? even briefly?

Frank 0

@phaedrux Computer is using an assigned IP address I changed in the control panel. It is 192.168.2.1. I tried different cable and no the lights don't light up at all.

Phaedrux

@frank-0 said in Cannot Connect to Duet 3 Web Control:

I tried different cable and no the lights don't light up at all.

Not with the router either?

Frank 0

@phaedrux Yeah doesn't light up with either computer or router

Phaedrux

Alright, I think we've solved the firmware problem since it's able to speak with YAT now and it is taking and executing commands.

I think we have the SD card issue solved.

Can you post your current config.g from the /sys/ folder please?

Frank 0

@phaedrux

Phaedrux

Copy and paste the text please.

Frank 0

@phaedrux ; Configuration file for Duet 3 (firmware version 3)
; executed by the firmware on start-up
;
; generated by RepRapFirmware Configuration Tool v3.2.3 on Thu Jul 15 2021 14:31:46 GMT-0700 (Pacific Daylight Time)

; General preferences
G90 ; send absolute coordinates...
M83 ; ...but relative extruder moves
M550 P"My Printer" ; set printer name

; Network
M552 P192.168.2.2 S1 ; enable network and set IP address
M553 P255.255.255.0 ; set netmask
M554 P192.168.1.254 ; set gateway
M586 P0 S1 ; enable HTTP
M586 P1 S0 ; disable FTP
M586 P2 S0 ; disable Telnet

; Drives
M569 P0.0 S1 ; physical drive 0.0 goes forwards
M569 P0.1 S1 ; physical drive 0.1 goes forwards
M569 P0.2 S1 ; physical drive 0.2 goes forwards
M569 P0.3 S1 ; physical drive 0.3 goes forwards
M584 X0.0 Y0.1 Z0.2 E0.3 ; set drive mapping
M350 X16 Y16 Z16 E16 I1 ; configure microstepping with interpolation
M92 X80.00 Y80.00 Z400.00 E420.00 ; set steps per mm
M566 X900.00 Y900.00 Z60.00 E120.00 ; set maximum instantaneous speed changes (mm/min)
M203 X6000.00 Y6000.00 Z180.00 E1200.00 ; set maximum speeds (mm/min)
M201 X500.00 Y500.00 Z20.00 E250.00 ; set accelerations (mm/s^2)
M906 X800 Y800 Z800 E800 I30 ; set motor currents (mA) and motor idle factor in per cent
M84 S30 ; Set idle timeout

; Axis Limits
M208 X0 Y0 Z0 S1 ; set axis minima
M208 X230 Y210 Z200 S0 ; set axis maxima

; Endstops
; WARNING: No endstops configured

; Z-Probe
M558 P0 H5 F120 T6000 ; disable Z probe but set dive height, probe speed and travel speed
M557 X15:215 Y15:195 S20 ; define mesh grid

; Heaters
M308 S0 P"temp1" Y"thermistor" T100000 B4138 ; configure sensor 0 as thermistor on pin temp1
M950 H0 C"out0" T0 ; create bed heater output on out0 and map it to sensor 0
M307 H0 B1 S1.00 ; enable bang-bang mode for the bed heater and set PWM limit
M140 H0 ; map heated bed to heater 0
M143 H0 S120 ; set temperature limit for heater 0 to 120C
M308 S1 P"temp0" Y"thermistor" T100000 B4138 ; configure sensor 1 as thermistor on pin temp0
M950 H1 C"out2" T1 ; create nozzle heater output on out2 and map it to sensor 1
M307 H1 B0 S1.00 ; disable bang-bang mode for heater and set PWM limit
M143 H1 S280 ; set temperature limit for heater 1 to 280C

; Fans
M950 F0 C"out4" Q500 ; create fan 0 on pin out4 and set its frequency
M106 P0 S0 H-1 ; set fan 0 value. Thermostatic control is turned off
M950 F1 C"!out6" Q500 ; create fan 1 on pin !out6 and set its frequency
M106 P1 S1 H1 T45 ; set fan 1 value. Thermostatic control is turned on

; Tools
M563 P0 D0 H1 F0 ; define tool 0
G10 P0 X0 Y0 Z0 ; set tool 0 axis offsets
G10 P0 R0 S0 ; set initial tool 0 active and standby temperatures to 0C

; Custom settings are not defined

Phaedrux

@frank-0 said in Cannot Connect to Duet 3 Web Control:

M554 P192.168.1.254 ; set gateway

Does this match the gateway you have set on your PC?

On your PC open a command prompt and send ipconfig and see what it says.

Frank 0

@phaedrux I currently use one ethernet running to the router so my computer has wifi. Then I use another ethernet connected to the board and the desktop (via USB adapter). Only one of the ethernet cords shows information about IP/gateway. And this one does not match

Phaedrux

One last test before we call it hardware failure.

Edit your config.g and remove these lines entirely

; Network
M552 P192.168.2.2 S1 ; enable network and set IP address
M553 P255.255.255.0 ; set netmask
M554 P192.168.1.254 ; set gateway

Replace them with just M552 S1 and boot up with the Duet connected to your router. It should attempt to get a DHCP address. If the port LEDs light up, then we just need to query the Duet in YAT to get the IP address.. IF no lights, then the port is probably dead and we will replace the board under warranty.

Frank 0

@phaedrux I removed the lines and replaced it with M552 S1. I plugged in the USB on the duet and connected ethernet to router. Nothing happened. I opened YAT and tried some commands, but nothing has changed. Still no lights.

Phaedrux

When and where did you purchase your product?

Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

Sorry for the inconvenience.