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    PanelDue gives a blank white screen

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    PanelDue
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    • Aflac01undefined
      Aflac01
      last edited by

      My PanelDue was working fine, then a spool fell off the spool holder and hit the back of it, now it only shows a white screen.

      I tried erasing and reloading the firmware on it.

      I have the 1.1 version on a 7 inch display.

      any ideas on what to try?

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      • dc42undefined
        dc42 administrators
        last edited by

        As you have re-flashed the firmware, it should be displaying the "Touch the spot" screen. Does it bleep when you touch it in the right places?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • Aflac01undefined
          Aflac01
          last edited by

          i re-flashed the firmware and still get just a white screen, nothing about touching the spot, no beeps if i touch the screen

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          • Aflac01undefined
            Aflac01
            last edited by

            ok, if i randomly start pressing all over the screen every once in a while i get a beep, but thats all that has happened so far

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            • Aflac01undefined
              Aflac01
              last edited by

              I figured out the problem. It appears that when the spool hit the screen it knocked a component right off the back. looks like a capacitor or something, a raised oval with a 10,000 written on it, found that when i was working on the printer last night.

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              • dc42undefined
                dc42 administrators
                last edited by

                Can you post a photo?

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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