Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Trying to update software but it doesn't seem to update.

    Scheduled Pinned Locked Moved Solved
    Firmware installation
    3
    7
    341
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • gaaunapoiundefined
      gaaunapoi
      last edited by gaaunapoi

      Hello, I have been using my Duet 3 6HC for about a year and now in conjunction with a Raspberry Pi 4. I am trying to add 1LC tool boards to it. I need to address the tool boards but when I ran the M952 but it come back with "Warning: M952: Command is not supported." I read that this is due to me needing to update my software.

      Before updating I ran M115 B0 and got back "FIRMWARE_NAME: RepRapFirmware for Duet 3 v0.6 FIRMWARE_VERSION: 3.0beta11 ELECTRONICS: Duet 3 version v0.6 FIRMWARE_DATE: 2019-10-21b1"

      After I updated and upgrading both through the raspberry pi command prompt and trying though uploading zip files to DWC. I still get the same firmware version when I run m115. Also now I am getting "Warning: Incompatible firmware, please upgrade as soon as possible" whenever I reboot.

      I was going to try the windows bossa approach, but while my computer recognized the duet is plugged in bossa says it cannot connect. I have used lots of cords.

      Also when I run m115 b10 it shows
      "Board TOOL1LC firmware 3.0beta1 2019-10-13b6"

      I don't really know what I am doing anymore. Please advise.

      droftartsundefined 2 Replies Last reply Reply Quote 0
      • droftartsundefined
        droftarts administrators @gaaunapoi
        last edited by droftarts

        @gaaunapoi As you’re on a 3.0 beta firmware, you need to update to 3.0 release version first, then to the 3.3 release. Download the main zip file from here, and upload it in DWC: https://github.com/Duet3D/RepRapFirmware/releases/tag/3.0
        After installing, check you’re on 3.0 before updating to 3.3.

        Sorry, above is wrong for SBC attached Duet 3. I think there was an issue with some 3.0 betas, where they wouldn’t update with connected SBC. You can either disconnect SBC and update in standalone (as above) or erase firmware and update with BOSSA.

        Ian

        Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

        1 Reply Last reply Reply Quote 0
        • droftartsundefined
          droftarts administrators @gaaunapoi
          last edited by

          @gaaunapoi ah, found it. For this specific problem, see https://duet3d.dozuki.com/Wiki/Getting_Started_With_Duet_3#Section_Updating_Duet_3_from_RRF3_0_Beta_12_to_3_0_Final_via_DWC

          Ian

          Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

          gaaunapoiundefined 1 Reply Last reply Reply Quote 0
          • gaaunapoiundefined
            gaaunapoi @droftarts
            last edited by

            @droftarts Thank you. I was successfully able to update the 6HC main board to version 3.3. I was only able to do it via Bossa method. I was unable to connect to the board at first because I was hesitant to jumper the erase pins as I feared bricking the board. I found that you have to jumper the erase pins to put the board into diagnostic mode to connect properly.

            For reference for others. After I updated the main board when I ran: M952 B10 A20 I got: Warning: M952: Board 10 received unknown msg type 2010

            I figured this was due to the tool board still being on v3.0beta when I ran m115 b10. So I ran M997 B10 which updated the board but the update message stayed on the screen for ever. After about 15 min I rebooted the Duet boards and m115 b10 did not work as the address had now been set to 121 again after the update. Now m115 b121 returns with showing the tool board on version 3.3 as well. now just to update the next 3 toolboards and change CAN addresses.

            Thanks for the help!

            1 Reply Last reply Reply Quote 0
            • droftartsundefined
              droftarts administrators
              last edited by

              @gaaunapoi updating in the future should be a lot easier now you’re on an up to date, non-beta firmware version!

              Ian

              Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

              1 Reply Last reply Reply Quote 0
              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                Also, since you've updated using Bossa directly you may be missing some other required files needed for an in place firmware upgrade. So I would suggest that you upload the full firmware update zip file (as you would normally do when updating in the future) jus tot ensure you've got everything needed.

                https://github.com/Duet3D/RepRapFirmware/releases/download/3.3/Duet2and3Firmware-3.3.zip

                Upload that file to the system tab in DWC, don't extract it first.

                Z-Bot CoreXY Build | Thingiverse Profile

                gaaunapoiundefined 1 Reply Last reply Reply Quote 0
                • gaaunapoiundefined
                  gaaunapoi @Phaedrux
                  last edited by

                  @phaedrux Okay, good to know, I will do that.

                  1 Reply Last reply Reply Quote 0
                  • First post
                    Last post
                  Unless otherwise noted, all forum content is licensed under CC-BY-SA