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    Duet 2 Wifi issue. Wont connect after high voltage warning

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    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      Does the SD card slot get hot? I think it took a hit. Sounds like the SD card is ok.

      Z-Bot CoreXY Build | Thingiverse Profile

      Justin 0undefined 1 Reply Last reply Reply Quote 0
      • Justin 0undefined
        Justin 0 @Phaedrux
        last edited by

        @phaedrux The SD card slot does not get hot. So something about getting the SD card connected to a PC changed something (I did not do anything to the card such as scanning or repairing it). The board will now connect to my wifi (confirmed via router and USB connection). It does not respond to connections to its IP address (via chrome and command prompt ping requests). I'm not really certain what is going on here with the board.

        M122 return this now:

        === Diagnostics ===
        RepRapFirmware for Duet 2 WiFi/Ethernet version 3.3 (2021-06-15 21:44:54) running on Duet WiFi 1.02 or later
        Board ID: 08DLM-996RU-N85S4-7J9F8-3S46K-9VBVP
        Used output buffers: 1 of 24 (1 max)
        === RTOS ===
        Static ram: 23876
        Dynamic ram: 79080 of which 12 recycled
        Never used RAM 11448, free system stack 191 words
        Tasks: NETWORK(ready,14.6%,416) HEAT(suspended,0.0%,336) MAIN(running,83.1%,467) IDLE(ready,2.3%,29), total 99.9%
        Owned mutexes: WiFi(NETWORK) USB(MAIN)
        === Platform ===
        Last reset 00:01:37 ago, cause: power up
        Last software reset at 2021-08-19 18:34, reason: User, GCodes spinning, available RAM 11448, slot 2
        Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a
        Error status: 0x00
        Step timer max interval 0
        MCU temperature: min 148.3, current 186.6, max 191.8
        Supply voltage: min 0.1, current 0.8, max 1.2, under voltage events: 0, over voltage events: 0, power good: no
        Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
        Driver 0: position 0, ok, SG min/max not available
        Driver 1: position 0, ok, SG min/max not available
        Driver 2: position 0, ok, SG min/max not available
        Driver 3: position 0, ok, SG min/max not available
        Driver 4: position 0, ok, SG min/max not available
        Driver 5: position 0
        Driver 6: position 0
        Driver 7: position 0
        Driver 8: position 0
        Driver 9: position 0
        Driver 10: position 0
        Driver 11: position 0
        Date/time: 1970-01-01 00:00:00
        Cache data hit count 4056468584
        Slowest loop: 300.18ms; fastest: 0.13ms
        I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
        === Storage ===
        Free file entries: 10
        SD card 0 detected, interface speed: 20.0MBytes/sec
        SD card longest read time 52.4ms, write time 0.0ms, max retries 0
        === Move ===
        DMs created 83, maxWait 0ms, bed compensation in use: none, comp offset 0.000
        === MainDDARing ===
        Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
        === AuxDDARing ===
        Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
        === Heat ===
        Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
        === GCodes ===
        Segments left: 0
        Movement lock held by null
        HTTP is idle in state(s) 0
        Telnet is idle in state(s) 0
        File is idle in state(s) 0
        USB is ready with "M122" in state(s) 0
        Aux is idle in state(s) 0
        Trigger is idle in state(s) 0
        Queue is idle in state(s) 0
        LCD is idle in state(s) 0
        Daemon is idle in state(s) 0
        Autopause is idle in state(s) 0
        Code queue is empty.
        === Network ===
        Slowest loop: 15.42ms; fastest: 0.00ms
        Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
        HTTP sessions: 0 of 8
        - WiFi -
        Network state is active
        WiFi module is connected to access point 
        Failed messages: pending 0, notready 0, noresp 0
        WiFi firmware version 1.26
        WiFi MAC address f4:cf:a2:6e:81:89
        WiFi Vcc 2.22, reset reason Turned on by main processor
        WiFi flash size 4194304, free heap 25968
        WiFi IP address 192.168.86.33
        WiFi signal strength -52dBm, mode 802.11n, reconnections 0, sleep mode modem
        Clock register 00002002
        Socket states: 0 0 0 0 0 0 0 0
        ok
        
        Justin 0undefined 1 Reply Last reply Reply Quote 0
        • Justin 0undefined
          Justin 0 @Justin 0
          last edited by

          @justin-0 I stand corrected. After powering off and on again, it no longer connects or has the wifi module turn on.

          1 Reply Last reply Reply Quote 0
          • Phaedruxundefined
            Phaedrux Moderator
            last edited by

            Can you try going through these steps?

            https://duet3d.dozuki.com/Wiki/SD_Card#Section_Troubleshooting_SD_Card_issues

            And these
            https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

            The MCU temp being reported must be way off then if it's not warm to the touch.

            This is with only USB connected? Have you tried connecting with VIN from the PSU? Have you checked the PSU VIN output with a multimeter?

            Z-Bot CoreXY Build | Thingiverse Profile

            Justin 0undefined 1 Reply Last reply Reply Quote 0
            • Justin 0undefined
              Justin 0 @Phaedrux
              last edited by

              @phaedrux I ran through the two links you had. The duet was good on the https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond up to the diag LED. It is constantly lit when connected to the board is powered by the PSU.

              I tested this by putting an old know cood config file, no change. I removed the SD card and no change. Reset button is not stuck on the board.

              The board shows up on the PC and communicates with the PC.

              It seems that the DIAG LED is an indicator that something got fried.

              Running through the https://duet3d.dozuki.com/Wiki/SD_Card#Section_Troubleshooting_SD_Card_issues
              M122 yields a .2 MB/s. This indicates a bad processor or SD card slot according to the link.
              Running a file transfer test yields:

              M122 P104 s10
              Error: Failed to create folder 0:/gcodes in path 0:/gcodes/test.tst
              Error: M122: Failed to create file
              

              Just to rule out any SD card issue, I bought a new SD card with 10MB/s write and 100MB/s read, the same issue occurs. There is no visible damage to the SD card pins.

              One thing that none of the guides mention that I think maybe another clue is the LED on the wifi module never lights.

              From here, it seems those articles are pointing to a SD card and/or a processor issue on the board.

              Do you know if there is anything else I can do?
              Is there anything that Duet is able to help me with on the board if it is an SD card reader or processor issue?

              I really appreciate your expertise and help!!

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                Do you see any damaged components on the board? Can you post some photos? Do you have any idea what the high voltage event could have been? Did the PSU fail? Did something get shorted?

                Z-Bot CoreXY Build | Thingiverse Profile

                Justin 0undefined 1 Reply Last reply Reply Quote 0
                • Justin 0undefined
                  Justin 0 @Phaedrux
                  last edited by

                  @phaedrux I dont see any damaged comonets on the boar. I'll attach some images.

                  The high voltage warning came from the duet at 31.4V. It could have come from the power supply. It came from an ender 3. I don't think the PSU has failed. I will have a multimeter later today and check output voltages.

                  I don't think any items got shorted and there was no sounds of shorting. IMG_8950.jpg IMG_8949.jpg IMG_8948.jpg IMG_8947.jpg

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                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    I'd suggest taking it out completely, disconnecting everything, and checking with just usb connected again. Get some well lit close up shots.

                    Z-Bot CoreXY Build | Thingiverse Profile

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                    • Justin 0undefined
                      Justin 0 @Phaedrux
                      last edited by

                      @phaedrux Okay will do. Just checked PSU voltage, its 24v. Measured it 10 times, 1 a min. range was 23.8-24v

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                      • Justin 0undefined
                        Justin 0 @Phaedrux
                        last edited by

                        @phaedrux Connecting the board via USB with not connections has it working like it was new out of the box

                        dc42undefined 1 Reply Last reply Reply Quote 0
                        • dc42undefined
                          dc42 administrators @Justin 0
                          last edited by dc42

                          @justin-0 when RRF reports that the VIN voltage is abnormally high, it usually means that the 3.3V rail voltage is low because the ADC uses the 3.3V rail as the reference. Typically this means that the 3.3V rail is overloaded, either by an external device or by an on-board device. So check whether any components are getting hot, in particular the 3.3V regulator, the SD card, the WiFi module, and the main processor.

                          If nothing is getting hot, reconnect VIN power and see whether VIN is still reported as being abnormally high.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          Justin 0undefined 1 Reply Last reply Reply Quote 1
                          • Justin 0undefined
                            Justin 0 @dc42
                            last edited by

                            @dc42 @Phaedrux Nothing gets hot when connected over USB. I'm connected to the PSU and the board is working with not issues (I have power cycled everything a few time to make sure). Vin is reported at 24.3 by the board and 23.8 by multimeter. I don't have time to reassemble printer today, but will do that tomorrow port by port to make sure the board will still function. I appreciate your help!

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                            • Phaedruxundefined
                              Phaedrux Moderator
                              last edited by

                              Something may be shorting out then. Slowly add back things one at a time to see if you can find what it was. Hopefully nothing got fried.

                              Z-Bot CoreXY Build | Thingiverse Profile

                              kb58undefined 1 Reply Last reply Reply Quote 0
                              • kb58undefined
                                kb58 @Phaedrux
                                last edited by kb58

                                @phaedrux said in Duet 2 Wifi issue. Wont connect after high voltage warning:

                                Slowly add back things one at a time to see if you can find what it was.

                                ^This. Best practice is to plug in each connector with power off, turn it on briefly and read the voltage or watch for the error message, quickly shutting it off if there's a problem. It's now been isolated to whatever cable was plugged in last, so unplug the far of that cable, and power up the board again. If the problem reoccurs, it's in the cable, and if not, it's in whatever that cable connects to.

                                Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

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                                • Phaedruxundefined
                                  Phaedrux Moderator
                                  last edited by

                                  Also, let your eyes do some testing first. Look for signs of scorching or browning on connectors and components and wires.

                                  Z-Bot CoreXY Build | Thingiverse Profile

                                  Justin 0undefined 1 Reply Last reply Reply Quote 0
                                  • Justin 0undefined
                                    Justin 0 @Phaedrux
                                    last edited by

                                    @phaedrux I started adding items back one at a time. It looks like the PT1000 (thermistor and probe) and the BLTouch no longer work but everything else does. My guess is that one of the two could be the cause of the issue that I was having.
                                    Thanks for the help everyone!

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