DWC 3.3.0-rc1 HeightMap / Temperature graph not showing

[robinS3]

I m running Duet Web Control 3.3.0-rc1,

Board: Duet 2 Ethernet (2Ethernet)
Firmware: RepRapFirmware for Duet 2 WiFi/Ethernet 3.3 (2021-06-15)
on an E3D toolchanger

and neither the temperature Graph nor the Height Map show up on the DWC .

The Height Map plugin shows it has started and the
/sys/heightmap.csv is there:

RepRapFirmware height map file v2 generated at 2021-11-10 10:49, min error -0.373, max error 0.889, mean 0.142, deviation 0.386
axis0,axis1,min0,max0,min1,max1,radius,spacing0,spacing1,num0,num1
X,Y,10.00,290.00,20.00,180.00,-1.00,40.00,40.00,8,5
etc:

The temperature graph has been erratic for some time, sometimes it would show up and sometimes not, sometimes rebooting would get it to show,sometimes doing a reset would bring it to life. but since i upgraded to 3.3 neither has shown any life.

I've been able to get by on the Tools panel to show current temperatures and on the console readout to show the broad results of the Mesh compensation, but there's a growing error (i put a different shim under the magnetic bed and something's moved) and I find the height display useful for placing shims to get a better result.

Have I missed an item in the upgrade notes again, or do I need to provide additional permissions for these functions to appear?

Robin

[jay_s_uk]

@robins3 why are you still running the RC release of the webcontrol?

[robinS3]

@jay_s_uk Because its statement of purpose was to fix the 3.3.0 plugin problem and I appeared to have plugins (height map) not working!

I only mounted it this morning having been running 3.3.0 for a month-ish

[jay_s_uk]

@robins3 then upgrade to the stable release and check again

[robinS3]

@robins3 reverted to stble version, still no joy

[jay_s_uk]

@robins3 can you post a screenshot?

[robinS3]

@robins3

[robinS3]

@jay_s_uk Sorry posted screenshot to my last comment, not to you.

[jay_s_uk]

@robins3 can you post your heightmap CSV and i'll see if it loads ok here.
I've never seen issues with the temp graph or any reported.
Can you try deleting the dwc-settings, dwc2settings and dwc-plugins json files in the sys folder? this will reset all the settings in DWC

[robinS3]

@jay_s_uk RepRapFirmware height map file v2 generated at 2021-11-10 11:13, min error -0.377, max error 0.880, mean 0.136, deviation 0.386
axis0,axis1,min0,max0,min1,max1,radius,spacing0,spacing1,num0,num1
X,Y,10.00,290.00,20.00,180.00,-1.00,40.00,40.00,8,5
-0.368, -0.330, -0.166, -0.087, 0.120, 0.318, 0.577, 0.849
-0.377, -0.267, -0.203, -0.083, 0.218, 0.288, 0.539, 0.790
-0.309, -0.236, -0.142, -0.103, 0.078, 0.328, 0.569, 0.827
-0.222, -0.246, -0.188, -0.062, 0.114, 0.374, 0.631, 0.880
-0.128, -0.201, -0.206, 0.011, 0.178, 0.351, 0.541, 0.798

[robinS3]

@jay_s_uk
" Can you try deleting the dwc-settings, dwc2settings and dwc-plugins json files in the sys folder? "
Could only find dwc-settings.json and dwc2 settings.json; no dwc-plugins file.

[jay_s_uk]

@robins3 thats fine, it may not have been created if you haven't used any plugins.
I've tested your heightmap on one of my machines running DWC 3.3.0 and it displays correctly

what browser are you using?

[robinS3]

@jay_s_uk Firefox version 94.0.1 (64 bit) it says it is up to date

[jay_s_uk]

@robins3 did deleting those files make a difference?
can you also test another browser?

[robinS3]

@jay_s_uk deleted files and rebooted, no difference
stopped the toolchanger and rebooted, no difference

the dwc settings files have not re-established themselves

I am unable to change browser at this moment.

[robinS3]

@jay_s_uk
OK, grabbed another terminal , loaded Edge browser.

Temperature graph and height map both showing.

I am running standard Firefox, with no extensions that ought to interrupt DWC
(Dragon and Google opt out)

[jay_s_uk]

@robins3 must be something firefox doesn't like.
one for @chrishamm to comment on

[robinS3]

@jay_s_uk Thanks for the assistance, at least it isn't me this time!

[chrishamm]

@jay_s_uk @robinS3 I doubt that, I've been using Firefox for DWC development and I have never had problems with the temp charts or height map controls. Perhaps 2D/3D components are disabled in the Firefox config.

In Firefox press F12 to open the dev tools and check the JS console for error messages.