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    CONSTANT AJAX disconnect errors

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    • mhackneyundefined
      mhackney
      last edited by

      After an M999 the Duet comes up, via USB an M587 shows the network. M552 S1 just seems to hang but M122 shows connected to access point. But I'm unable to load DWC pages. IP address is correct. M552 S0 then M552 S1 will allow me to reload DWC and connect.

      Seeing WiFi signal strength -79dBm when it can connect and WiFi signal strength -82 to -84 dBm when not. Could it be that sensitive?

      I have a NETGEAR AC1200 WiFi Range Extender arriving tomorrow.

      My 3D Printing blog: http://www.sublimelayers.com
      Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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      • KeeganBundefined
        KeeganB
        last edited by

        It may help to know that I was having the same connectivity issues on 1.18 as I am on 1.19.2. I upgraded to 1.19.2 in an effort to resolve them. I know you said you were rock solid on 1.18, Michael, but I wasn't so maybe that can lend a clue here.

        When you get the disconnects, does the Duet printer in question still show actively connected on your wireless network? Next time this happens I will ping the IP and see if it responds.

        Artemis
        Rostock Max v2
        Orion

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        • mhackneyundefined
          mhackney
          last edited by

          I am seeing that my Mac - which is in the same room 4' away is showing a good connection with RRSI -62dBm and 145 MBps transmit rate. But the Duet is more shielded in the base of the printer (delta) and closer to a wall so that could explain the signal drop. I'll report back when I have the AC1200 hooked up.

          My 3D Printing blog: http://www.sublimelayers.com
          Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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          • mhackneyundefined
            mhackney
            last edited by

            My router shows the Duet disconnected. Ping times out.

            My 3D Printing blog: http://www.sublimelayers.com
            Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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            • Jareryundefined
              Jarery
              last edited by

              I'll jump in to this thread as well with same issue, I have multiple posts on this same issue in several threads

              https://www.duet3d.com/forum/thread.php?id=2466#p24112

              I "believe" I was not having issues on 1.18, but I only had my duet a week or so before the 1.19 upgrade came out.
              I am also using a Mac as browser device, if that is an issue.

              My signal strength is quite strong:
              Network state is running
              WiFi module is connected to access point
              WiFi firmware version 1.19
              WiFi MAC address 5c:cf:7f:a4:a1:64
              WiFi Vcc 3.12, reset reason Turned on by main processor
              WiFi flash size 4194304, free heap 39168
              WiFi IP address 192.168.2.53
              WiFi signal strength -35dBm
              HTTP sessions: 2 of 8
              Socket states: 2 0 0 0 0 0 0 0
              Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

              This way we can summarize and keep it to one thread

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              • KeeganBundefined
                KeeganB
                last edited by

                Well, I changed the channel for my network to a new channel just as a test, updated the machine name and password, and have been running just off of wifi for about 30 mins now.

                My RSSI is -44dBm

                I was missing the "P" in front of the machine name/pass in my config.g files, so that fixes the issue with the web control always showing "My Duet."

                I haven't been able to print, as my G32 went crazy after the update to 1.19.2

                I will continue to test.

                Artemis
                Rostock Max v2
                Orion

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                • Jareryundefined
                  Jarery
                  last edited by

                  I've run with channel as auto, channel 1, channel 6.
                  No difference for myself in ability to stay connected.
                  I also do have the "P" in front of machine name.

                  I've been connected for now 2 days without dropping,, As soon as I print, or sometimes calibrate I drop connection within 20 min, sometimes 2 min.

                  Edit:reason I have not lost connection in 2 days is because I've been busy and not done anything with the gui, nt because I've solved the issue.
                  I believe this dispels any lack of signal strength reasoning. Signal is strong but for some reason once commands, prints, calibration starts causing the printer to be active the wifi connection drops, as if it can't keep parallel processes going.

                  Edit 2: reconnecting to the laptop remotely that has the browser interface running, which ran for 2 days, and now an hour later when I reconnect it has the AJAX error and another disconnect.

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    To all of you who are experiencing disconnections, but only when the printer is not idle:

                    After doing a print, what is the MaxReps figure in the M122 report? Please note, MaxReps gets reset every time you run M122.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • mhackneyundefined
                      mhackney
                      last edited by

                      David, just to be clear what you are asking… when the disconnect occurs during the print do you want us to let the print complete then attempt to connect and get the M122 report or use Pronterface and do M122 while the print is running? Or something else? I just want to collect the most useful info for you.

                      My 3D Printing blog: http://www.sublimelayers.com
                      Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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                      • dc42undefined
                        dc42 administrators
                        last edited by

                        It doesn't really matter. It's probably most useful if you run M122 shortly after the disconnection, and again at the end of the print.

                        Also please report your printer geometry, steps/mm and maximum travel speed.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • mhackneyundefined
                          mhackney
                          last edited by

                          After print completed, reconnected and M122 from DWC:

                          MaxReps: 411, StepErrors: 0, FreeDm: 240, MinFreeDm 120, MaxWait: 10976ms, Underruns: 0, 0

                          Delta, M92: 800 steps/mm M350: 64 microsteps

                          Max travel: X Y Z 7200

                          My 3D Printing blog: http://www.sublimelayers.com
                          Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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                          • dc42undefined
                            dc42 administrators
                            last edited by

                            Thanks. The MaxReps is too high, so the step ISR is starving the webserver of CPU cycles. For now, I suggest you reduce either max travel speed or microstepping. When I have implemented dynamically varying microstepping, you will be able to increase them again.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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                            • mhackneyundefined
                              mhackney
                              last edited by

                              is reducing microsteps to 32 enough? or do I just need to test it?

                              My 3D Printing blog: http://www.sublimelayers.com
                              Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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                              • dc42undefined
                                dc42 administrators
                                last edited by

                                Reducing to 32 will probably be enough, but run M122 and check MaxReps again at the end of a print.

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                • dc42undefined
                                  dc42 administrators
                                  last edited by

                                  I have created a new wiki page at https://duet3d.com/wiki/WiFi_disconnections_and_AJAX_timeout_errors with suggestions for users who experience this issue.

                                  I have it on my list to investigate the CPU starvation cause and see what can be done to reduce its impact or at least provide easier diagnosis.

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                  • mhackneyundefined
                                    mhackney
                                    last edited by

                                    Thanks David, will do on the M122.

                                    The interesting thing is, how or even IF this would affect idle connectivity? Since changing this, I have not had a disconnect just idling in an hour, whereas I would barely stay connected for 10 minutes up until now.

                                    My 3D Printing blog: http://www.sublimelayers.com
                                    Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      No, this issue should not affect the connection when the printer is not moving, because no step interrupts will be generated. However, I've seen it once when I homed the printer with high microstepping selected, starting with the head close to the bed so that the homing move was a long one.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                      • mhackneyundefined
                                        mhackney
                                        last edited by

                                        Odd! I am still connected - over 90 minutes - and until I made that change I've not stayed connected for more than 10 minutes on idle since upgrading to 1.19.2. And this is without homing or anything, just starting up and letting sit.

                                        My 3D Printing blog: http://www.sublimelayers.com
                                        Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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                                        • Jareryundefined
                                          Jarery
                                          last edited by

                                          M122 via usb shortly after a disconnect during a print
                                          MaxReps: 5, StepErrors: 0, FreeDm: 122, MinFreeDm 120, MaxWait: 246857ms, Underruns: 0, 0
                                          WiFi signal strength -38dBm
                                          Reconnections 0
                                          HTTP sessions: 1 of 8

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                                          • dc42undefined
                                            dc42 administrators
                                            last edited by

                                            That all looks good, assuming you only ran M122 once so that the MaxReps value was from the whole of the print so far. Did the Ajax error message box give the error reason as Timeout? Were you able to reconnect the web interface?

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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