• Tags
  • Documentation
  • Order
  • Register
  • Login
Duet3D Logo Duet3D
  • Tags
  • Documentation
  • Order
  • Register
  • Login

Cant connect to machine over web - trying causes card failure.

Scheduled Pinned Locked Moved
Duet Web Control
3
30
1.2k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • undefined
    Phaedrux Moderator
    last edited by 12 Feb 2022, 03:32

    You can find the DWC files that go in the /WWW folder along with the firmware release.

    https://github.com/Duet3D/RepRapFirmware/releases/download/3.3/DuetWebControl-SD.zip

    https://github.com/Duet3D/RepRapFirmware/releases/tag/3.3

    Z-Bot CoreXY Build | Thingiverse Profile

    undefined 1 Reply Last reply 12 Feb 2022, 16:34 Reply Quote 0
    • undefined
      ddxdesign @Phaedrux
      last edited by 12 Feb 2022, 16:34

      @phaedrux Well, I found the files for my FW (3.2.2) and loaded the new card in the machine and.... nothing. the macros don't show up, the gcodes don't show up, it doesn't have anything showing in console, nothing.

      1 Reply Last reply Reply Quote 0
      • undefined
        Phaedrux Moderator
        last edited by 12 Feb 2022, 17:55

        Can you show a screen shot of your WWW folder to confirm the files are correct?
        Or compare to this listing:

        .
        ├── firmware
        │ ├── Duet2CombinedFirmware.bin
        │ └── Duet2_SDiap32_WiFiEth.bin
        ├── gcodes
        ├── macros
        ├── sys
        │ ├── bed.g
        │ ├── config.g
        │ ├── config.json
        │ ├── homeall.g
        │ ├── homex.g
        │ ├── homey.g
        │ ├── homez.g
        │ ├── pause.g
        │ ├── resume.g
        │ ├── sleep.g
        │ ├── stop.g
        │ ├── tfree0.g
        │ ├── tpost0.g
        │ └── tpre0.g
        └── www
        ├── DuetAPI.xml
        ├── css
        │ ├── Accelerometer.5c60999b.css.gz
        │ ├── GCodeViewer.9597b317.css.gz
        │ ├── HeightMap.4d390d72.css.gz
        │ ├── ObjectModelBrowser.c5e13b42.css.gz
        │ ├── OnScreenKeyboard.7f43fe4b.css.gz
        │ └── app.ce075a4e.css.gz
        ├── favicon.ico.gz
        ├── fonts
        │ ├── materialdesignicons-webfont.147e3378.woff
        │ ├── materialdesignicons-webfont.147e3378.woff.gz
        │ ├── materialdesignicons-webfont.174c02fc.ttf.gz
        │ ├── materialdesignicons-webfont.64d4cf64.eot.gz
        │ ├── materialdesignicons-webfont.7a44ea19.woff2
        │ └── materialdesignicons-webfont.7a44ea19.woff2.gz
        ├── img
        │ └── icons
        │ ├── android-chrome-192x192.png.gz
        │ ├── android-chrome-512x512.png.gz
        │ ├── android-chrome-maskable-192x192.png.gz
        │ ├── android-chrome-maskable-512x512.png.gz
        │ ├── apple-touch-icon-120x120.png.gz
        │ ├── apple-touch-icon-152x152.png.gz
        │ ├── apple-touch-icon-180x180.png.gz
        │ ├── apple-touch-icon-60x60.png.gz
        │ ├── apple-touch-icon-76x76.png.gz
        │ ├── apple-touch-icon.png.gz
        │ ├── favicon-16x16.png.gz
        │ ├── favicon-32x32.png.gz
        │ ├── msapplication-icon-144x144.png.gz
        │ ├── mstile-150x150.png.gz
        │ └── safari-pinned-tab.svg.gz
        ├── index.html.gz
        ├── js
        │ ├── Accelerometer.4a8a402b.js.gz
        │ ├── Accelerometer.4a8a402b.js.map.gz
        │ ├── GCodeViewer.95d3cd80.js.gz
        │ ├── GCodeViewer.95d3cd80.js.map.gz
        │ ├── HeightMap.a082b8e6.js.gz
        │ ├── HeightMap.a082b8e6.js.map.gz
        │ ├── ObjectModelBrowser.0b9b2798.js.gz
        │ ├── ObjectModelBrowser.0b9b2798.js.map.gz
        │ ├── OnScreenKeyboard.a880bca8.js.gz
        │ ├── OnScreenKeyboard.a880bca8.js.map.gz
        │ ├── app.24acd1b2.js.gz
        │ └── app.24acd1b2.js.map.gz
        ├── manifest.json.gz
        ├── precache-manifest.a4ab8f573fcc203b798fa7d11eee39d5.js.gz
        └── service-worker.js.gz

        Can you connect by USB terminal again and send some commands and tell us how it responds

        M552
        M552 S0
        M552 S1
        M122 P104 S10
        M997 S1

        Z-Bot CoreXY Build | Thingiverse Profile

        undefined 2 Replies Last reply 12 Feb 2022, 18:28 Reply Quote 0
        • undefined
          ddxdesign @Phaedrux
          last edited by 12 Feb 2022, 18:28

          @phaedrux well for now I grabbed the tree screenshot from the WWW folder sitting on my desktop (which I copied over into the SD card)

          Screenshot 2022-02-12 102534.png Screenshot 2022-02-12 102612.png

          1 Reply Last reply Reply Quote 0
          • undefined
            ddxdesign @Phaedrux
            last edited by 13 Feb 2022, 17:39

            @phaedrux And here is the result of those commands when connected to terminal by usb. Somehow starting wifi worked, but on screen I still have no SD card content showing and the part-fans are running full tilt.

            m552
            WiFi module is disabled<LF>ok<LF>
            m552 s0
            ok<LF>WiFi module started<LF>
            m552 s1
            ok<LF>WiFi module is connected to access point MOTO3E2E, IP address 192.168.0.206<LF>
            m122 p104 s10
            Error: Failed to create folder 0:/gcodes in path 0:/gcodes/test.tst<LF>Error: M122: Failed to create file<LF>ok<LF>
            m997 s1
            Error: M997: File DuetWiFiServer.bin not found<LF>ok<LF>

            undefined 1 Reply Last reply 14 Feb 2022, 04:37 Reply Quote 0
            • undefined
              Phaedrux Moderator @ddxdesign
              last edited by 14 Feb 2022, 04:37

              @ddxdesign said in Cant connect to machine over web - trying causes card failure.:

              m122 p104 s10
              Error: Failed to create folder 0:/gcodes in path 0:/gcodes/test.tst<LF>Error: M122: Failed to create file<LF>ok<LF>
              m997 s1
              Error: M997: File DuetWiFiServer.bin not found<LF>ok<LF>

              These errors make it seem like the SD card isn't being read at all.

              Can you get a close up shot of the SD card slot showing the soldering of the pins at the back?

              When and where did you purchase the Duet?

              Z-Bot CoreXY Build | Thingiverse Profile

              undefined 1 Reply Last reply 14 Feb 2022, 17:12 Reply Quote 0
              • undefined
                ddxdesign @Phaedrux
                last edited by 14 Feb 2022, 17:12

                @phaedrux Right, that's what I was thinking. I would have to dismantle the top of the machine to get a look at the board itself. I didn't buy the Duet standalone, I bought a complete machine - SeeMeCNC Artemis 300 - about a year and a half ago. It's been the best machine ever in terms of use and print quality so this is a real downer.

                1 Reply Last reply Reply Quote 0
                • undefined
                  Phaedrux Moderator
                  last edited by 14 Feb 2022, 19:09

                  Given the age of the machine I would think it's more likely an issue with the SD card aging, but after replacing the card that seems less likely. Perhaps it's heat cycling causing the solder to weaken on the SD card slot.

                  Unfortunately that would be out of warranty. We may be able to offer a refurbished replacement on exchange at reduced cost. Or perhaps on inspection of the board something else will become apparent. It may be a simple matter of touching up the solder on the SD card slot.

                  Z-Bot CoreXY Build | Thingiverse Profile

                  undefined 1 Reply Last reply 15 Feb 2022, 01:01 Reply Quote 0
                  • undefined
                    ddxdesign @Phaedrux
                    last edited by 15 Feb 2022, 01:01

                    @phaedrux Just revisited my records and I bought this machine brand new, receiving it on Jan 20, 2021 - so not even 13 months ago it turns out. Really, THAT is out of warranty?? What?

                    1 Reply Last reply Reply Quote 0
                    • undefined
                      Phaedrux Moderator
                      last edited by 15 Feb 2022, 03:12

                      The warranty is 1 year. 13 months is something we can work with compared to a year and a half.

                      Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

                      Z-Bot CoreXY Build | Thingiverse Profile

                      undefined 1 Reply Last reply 15 Feb 2022, 08:41 Reply Quote 0
                      • undefined
                        ddxdesign @Phaedrux
                        last edited by 15 Feb 2022, 08:41

                        @phaedrux Oh I would assume the warranty would be for the whole machine from the machine's maker, I didn't expect the board to have its own. Interesting. I have no idea if the Duet they put in this machine is off the shelf or modded or added onto in any way.

                        1 Reply Last reply Reply Quote 0
                        • undefined
                          Phaedrux Moderator
                          last edited by 15 Feb 2022, 19:21

                          SeeMeeCNC is an authorized reseller and would be able to swap the board under warranty. I'm not sure what the warranty is on their complete machines, but the Duet itself would have a 1 year warranty serviced by Duet3D.

                          Z-Bot CoreXY Build | Thingiverse Profile

                          1 Reply Last reply Reply Quote 0
                          28 out of 30
                          • First post
                            28/30
                            Last post
                          Unless otherwise noted, all forum content is licensed under CC-BY-SA