Duet 2 WiFi v1.04c and problems with stepstick
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Hello.
We have a problem with one of the motherboards in o printer. We have 3 HevORT printers on the same build and settings but the problem is only in one.
I would like to point out that we have changed motors, wiring, measured everything and it is ok. We have good cooling because 2 fans for electronics from the top and a one fan that cools the back of the board.
We use Duet 2 Wifi 1.04c with DUEX5
Board: Duet 2 WiFi (2WiFi)
Firmware: RepRapFirmware for Duet 2 WiFi/Ethernet 3.3 (2021-06-15)
Duet WiFi Server Version: 1.23One of the motor drivers on port 0 is giving information that there are no A and B pairs connected. It is most likely defective. We switched the motor to another port on the expander
power up + 22:54:52 [warn] Warning: motor phase A may be disconnected reported by driver(s) 0 power up + 22:54:52 [warn] Warning: motor phase B may be disconnected reported by driver(s) 0 However, now port 1 of the motor where we have the Y axis connected, after some time randomly displays information about the lack of correct connection of motor pairs A, B
2022-04-01 22:30:03 [warn] Error: over temperature shutdown reported by driver(s) 1
2022-04-01 22:30:08 [warn] Warning: motor phase A may be disconnected reported by driver(s) 1
2022-04-01 22:30:08 [warn] Warning: motor phase B may be disconnected reported by driver(s) 1Or with no temp error
2022-04-04 19:20:23 [warn] Warning: motor phase A may be disconnected reported by driver(s) 1 2022-04-04 19:20:23 [warn] Warning: motor phase B may be disconnected reported by driver(s) 1 And the printer continues to print without a single axis.
We would like to replace it under warranty.
P.s.
Is there any solution for the printer to pause printing with this type of error? Because we have already had 2 head repairs with bltouch broken because of this problem. -
Can you please post your config.g and the results of M122 and M98 P"config.g" ?
So drivers 0 and 1 are having the same issue, but the motors and cabling work correctly when using another driver?
When and where was the Duet purchased?
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@phaedrux said in Duet 2 WiFi v1.04c and problems with stepstick:
M122
Q: So drivers 0 and 1 are having the same issue, but the motors and cabling work correctly when using another driver?
A: YesQ: When and where was the Duet purchased?
A: We are your official resellers in Poland. The board is from a July 2021 order and the customer bought it in October (We built 2 printers for a client). He has now sent the printer back to us for repair and we have replaced the board for him after diagnosing it for 2 weeks.
M122 === Diagnostics === RepRapFirmware for Duet 2 WiFi/Ethernet version 3.4.0 (2022-03-15 18:58:31) running on Duet WiFi 1.02 or later + DueX5v0.11 Board ID: 0JD0M-9P6B2-NJ4S8-6J9FA-3SJ6K-KB4UK Used output buffers: 3 of 24 (22 max) === RTOS === Static ram: 23868 Dynamic ram: 75184 of which 24 recycled Never used RAM 12788, free system stack 112 words Tasks: NETWORK(ready,12.5%,234) HEAT(notifyWait,0.0%,316) Move(notifyWait,0.0%,293) DUEX(notifyWait,0.0%,24) MAIN(running,87.4%,458) IDLE(ready,0.1%,30), total 100.0% Owned mutexes: WiFi(NETWORK) === Platform === Last reset 00:32:24 ago, cause: power up Last software reset at 2022-04-06 15:49, reason: User, GCodes spinning, available RAM 12716, slot 2 Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a Error status: 0x08 Aux0 errors 0,1,0 Step timer max interval 0 MCU temperature: min 24.8, current 28.4, max 29.1 Supply voltage: min 24.0, current 24.2, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0 Events: 0 queued, 0 completed Driver 0: standstill, SG min n/a Driver 1: standstill, SG min n/a Driver 2: standstill, SG min 0 Driver 3: standstill, SG min n/a Driver 4: standstill, SG min n/a Driver 5: standstill, SG min 0 Driver 6: standstill, SG min 0 Driver 7: standstill, SG min 0 Driver 8: standstill, SG min n/a Driver 9: standstill, SG min 0 Driver 10: Driver 11: Date/time: 2022-04-07 11:36:33 Cache data hit count 4294967295 Slowest loop: 30.53ms; fastest: 0.14ms I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0 === Storage === Free file entries: 10 SD card 0 detected, interface speed: 20.0MBytes/sec SD card longest read time 3.9ms, write time 13.4ms, max retries 0 === Move === DMs created 83, segments created 9, maxWait 74663ms, bed compensation in use: mesh, comp offset 0.000 === MainDDARing === Scheduled moves 237, completed 237, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 1], CDDA state -1 === AuxDDARing === Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1 === Heat === Bed heaters 0 -1 -1 -1, chamber heaters -1 -1 -1 -1, ordering errs 0 Heater 0 is on, I-accum = 0.7 Heater 1 is on, I-accum = 0.0 === GCodes === Segments left: 0 Movement lock held by null HTTP is idle in state(s) 0 Telnet is idle in state(s) 0 File is idle in state(s) 0 USB is idle in state(s) 0 Aux is idle in state(s) 0 Trigger is idle in state(s) 0 Queue is idle in state(s) 0 LCD is idle in state(s) 0 Daemon is idle in state(s) 0 Autopause is idle in state(s) 0 Code queue is empty === DueX === Read count 2, 0.06 reads/min === Network === Slowest loop: 15.77ms; fastest: 0.00ms Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions HTTP sessions: 2 of 8 - WiFi - Network state is active WiFi module is connected to access point Failed messages: pending 0, notready 0, noresp 0 WiFi firmware version 1.23 WiFi MAC address e0:98:06:22:cf:c6 WiFi Vcc 3.40, reset reason Turned on by main processor WiFi flash size 4194304, free heap 20400 WiFi IP address 10.44.0.89 WiFi signal strength -59dBm, mode none, reconnections 0, sleep mode modem Clock register ffffffff Socket states: 0 4 0 0 0 0 0 0 M98 P"config.g" HTTP is enabled on port 80 FTP is disabled TELNET is disabled Error: Heater 7 not found Warning: Heater 0 predicted maximum temperature at full power is 321°C Warning: Heater 0 predicted maximum temperature at full power is 194°C Warning: Heater 1 predicted maximum temperature at full power is 504°C And config.g
config.g -
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