Problem setting up V3 Delta Smart Effector

CptCulp

So ive installed the delta smart effector on my RMv3. however im having some problems commissioning it. Im trying to test the nozzle contact sensor is working by gently (and firmly) pressing on the hot end to see the light on top of the effector flashing green. however im getting nothing(and nothing i mean, no lights on start up or when pushing). But fans and the lights on the bottom are getting power. Ive also double checked the connections and it seems that they are all plugged in solidly.

I was following the steps in this guide (https://duet3d.dozuki.com/Wiki/Smart_effector_and_carriage_adapters_for_delta_printer)
and in the commissioning section at the bottom, im stuck on pay 6. Any help would be greatly appreciated.

Phaedrux

So you get no flashing lights at all on the LED?

https://duet3d.dozuki.com/Wiki/Smart_effector_and_carriage_adapters_for_delta_printer#Section_Troubleshooting_LED_flash_codes

Can you share a photo of the installation?

Can you disassemble it all and take some photos of both sides of the smart effector?

When and where did you purchase it?

dc42

@cptculp if the green led doesn't flash at power up, the most likely reason is that it isn't receiving 3.3V power through the 8-way KK connector.

CptCulp

@phaedrux No flashing at all. Once i turn it on and even 60 seconds after the light does not turn on. Even when i apply light to firm pressure on the hot end. And I had checked the flash codes before, but it says nothing for 0 flashing.

Here are some pictures of the installation, i had checked all the connections before, i will try to do so again. @dc42 I will also try to re-seat/rewire the 3.3v on the 8way, on both sides (just encase one wasn't connecting, but i was also trying to wiggle wires to try to see if that was the problem before and nothing happened)

And i bought it from Filastruder back on May 3rd of this year (i also sent them a message seeing if they may know, could be a faulty board too?)

Pictures:
https://ibb.co/5K9sqb4
https://ibb.co/55nt5JJ
https://ibb.co/4snJ23R
https://ibb.co/wzbs4Kr

Edit: I rewired both ends of the 8 way, the connection to the Smart Effector and the Other end to the duet board. And still nothing, I wish i had a volt meter to see if power is at least coming thru the wire or not.

dc42

@cptculp please also post a photo of the cable that carries +5V etc. where is plugs into the Duet.

CptCulp

@dc42 i dont have the panel due on mine. its either the 12v or the 3.3v
atleast from looking at the duet diagram.

These are the pictures.
https://ibb.co/Pc4dJSD
https://ibb.co/N2vSPfr

and the diagram of the duet board im using.
https://ibb.co/sHqPjNS

CptCulp

I think the board is bad. i got a meter, and the plugs all get power, but no light still.

Phaedrux

Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

CptCulp

@phaedrux will do.