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Error: M552: Network-related cmds r not supported using SBC

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  • undefined
    foesi
    last edited by 11 Jul 2022, 16:17

    I purchased a new Duet 3 mini 5+ from 'cr3d.de' a few weeks ago.
    Now I wanted to setup the duet with YAT but somehow this error occurs when I type in M552

    -> Error: M552: Network-related commands are not supported when using an attached Single Board Computer

    When I type in M115 it tells me this

    ->FIRMWARE_NAME: RepRapFirmware for Duet 3 Mini 5+ FIRMWARE_VERSION: 3.4.1 ELECTRONICS: Duet 3 Mini5plus WiFi FIRMWARE_DATE: 2022-06-01 21:07:06

    I also have tried to reformat the SD-card like explained but there is still no difference. By searching for a dead SD-card reader I found out to check the M122 which tells me this

    ->=== Storage ===
    Free file entries: 10
    SD card 0 not detected, interface speed: 0.0MBytes/sec
    SD card longest read time 0.0ms, write time 0.0ms, max retries 0

    Is the problem with the M552 connected with a dead SD-card reader? Or is there another problem?
    Any guesses appreciated!

    undefined 1 Reply Last reply 11 Jul 2022, 16:20 Reply Quote 0
    • undefined
      jay_s_uk @foesi
      last edited by 11 Jul 2022, 16:20

      @foesi looks like it. I take it you aren't using an SBC and the SD card is formatted as FAT32?

      Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

      undefined 1 Reply Last reply 11 Jul 2022, 16:21 Reply Quote 0
      • undefined
        foesi @jay_s_uk
        last edited by 11 Jul 2022, 16:21

        @jay_s_uk that is correct.
        The SD-card is FAT32 and I have no SBC connected.

        undefined 1 Reply Last reply 11 Jul 2022, 16:27 Reply Quote 0
        • undefined
          jay_s_uk @foesi
          last edited by 11 Jul 2022, 16:27

          @foesi one for @Phaedrux
          can you confirm when a few weeks ago was?

          Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

          undefined 1 Reply Last reply 11 Jul 2022, 16:59 Reply Quote 0
          • undefined
            foesi @jay_s_uk
            last edited by 11 Jul 2022, 16:59

            @jay_s_uk yes sure I can send you the details per Mail.
            A few weeks ago means I purchased it at 03.07.2022

            1 Reply Last reply Reply Quote 1
            • undefined
              Phaedrux Moderator
              last edited by 11 Jul 2022, 18:32

              Can you share the entire results of M122?

              What do the contents of the SD card look like?

              Z-Bot CoreXY Build | Thingiverse Profile

              undefined 1 Reply Last reply 12 Jul 2022, 08:38 Reply Quote 0
              • undefined
                foesi @Phaedrux
                last edited by 12 Jul 2022, 08:38

                @phaedrux here are the results of M122 and the contents of the SD-card.

                Screenshot 2022-07-12 103321.png Screenshot 2022-07-12 103220.png Screenshot 2022-07-12 103107.png

                m122
                === Diagnostics ===
                RepRapFirmware for Duet 3 Mini 5+ version 3.4.1 (2022-06-01 21:06:56) running on Duet 3 Mini5plus WiFi (SBC mode)
                Board ID: KS8ZD-NT8LU-F65J0-409NL-1513Z-7LQYL
                Used output buffers: 1 of 40 (1 max)
                === RTOS ===
                Static ram: 103684
                Dynamic ram: 96528 of which 0 recycled
                Never used RAM 41500, free system stack 170 words
                Tasks: SBC(notifyWait,0.0%,972) HEAT(notifyWait,0.0%,374) Move(notifyWait,0.0%,363) CanReceiv(notifyWait,0.0%,942) CanSender(notifyWait,0.0%,372) CanClock(delaying,0.0%,339) TMC(notifyWait,0.0%,123) MAIN(running,98.4%,583) IDLE(ready,0.8%,29) AIN(delaying,0.8%,274), total 100.0%
                Owned mutexes: USB(MAIN)
                === Platform ===
                Last reset 00:00:12 ago, cause: power up
                Last software reset details not available
                Error status: 0x00
                MCU revision 3, ADC conversions started 12868, completed 12868, timed out 0, errs 0
                Step timer max interval 1490
                MCU temperature: min 10.4, current 13.5, max 13.5
                Supply voltage: min 0.4, current 0.9, max 0.9, under voltage events: 0, over voltage events: 0, power good: no
                Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
                Events: 0 queued, 0 completed
                Driver 0: ok, SG min n/a, read errors 0, write errors 0, ifcnt 0, reads 0, writes 0, timeouts 0, DMA errors 0, CC errors 0
                Driver 1: ok, SG min n/a, read errors 0, write errors 0, ifcnt 0, reads 0, writes 0, timeouts 0, DMA errors 0, CC errors 0
                Driver 2: ok, SG min n/a, read errors 0, write errors 0, ifcnt 0, reads 0, writes 0, timeouts 0, DMA errors 0, CC errors 0
                Driver 3: ok, SG min n/a, read errors 0, write errors 0, ifcnt 0, reads 0, writes 0, timeouts 0, DMA errors 0, CC errors 0
                Driver 4: ok, SG min n/a, read errors 0, write errors 0, ifcnt 0, reads 0, writes 0, timeouts 0, DMA errors 0, CC errors 0
                Driver 5: ok, SG min n/a, read errors 0, write errors 0, ifcnt 0, reads 0, writes 0, timeouts 0, DMA errors 0, CC errors 0
                Driver 6: ok, SG min n/a, read errors 0, write errors 0, ifcnt 0, reads 0, writes 0, timeouts 0, DMA errors 0, CC errors 0
                Date/time: 1970-01-01 00:00:00
                Cache data hit count 31761453
                Slowest loop: 0.23ms; fastest: 0.00ms
                === Storage ===
                Free file entries: 10
                SD card 0 not detected, interface speed: 0.0MBytes/sec
                SD card longest read time 0.0ms, write time 0.0ms, max retries 0
                === Move ===
                DMs created 83, segments created 0, maxWait 0ms, bed compensation in use: none, comp offset 0.000
                === MainDDARing ===
                Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                === AuxDDARing ===
                Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                === Heat ===
                Bed heaters -1 -1 -1 -1, chamber heaters -1 -1 -1 -1, ordering errs 0
                === GCodes ===
                Segments left: 0
                Movement lock held by null
                HTTP is idle in state(s) 0
                Telnet is idle in state(s) 0
                File is idle in state(s) 0
                USB is ready with "m122" in state(s) 0
                Aux is idle in state(s) 0
                Trigger is idle in state(s) 0
                Queue is idle in state(s) 0
                LCD is idle in state(s) 0
                SBC is idle in state(s) 0
                Daemon is idle in state(s) 0
                Aux2 is idle in state(s) 0
                Autopause is idle in state(s) 0
                Code queue is empty
                === CAN ===
                Messages queued 64, received 0, lost 0, boc 0
                Longest wait 0ms for reply type 0, peak Tx sync delay 0, free buffers 18 (min 18), ts 64/0/0
                Tx timeouts 0,0,63,0,0,0 last cancelled message type 30 dest 127
                === SBC interface ===
                Transfer state: 0, failed transfers: 0, checksum errors: 0
                RX/TX seq numbers: 0/1
                SPI underruns 0, overruns 0
                State: 0, disconnects: 0, timeouts: 0 total, 0 by SBC, IAP RAM available 0x0f1ec
                Buffer RX/TX: 0/0-0, open files: 0
                ok

                undefined 1 Reply Last reply 12 Jul 2022, 11:03 Reply Quote 0
                • undefined
                  droftarts administrators @foesi
                  last edited by 12 Jul 2022, 11:03

                  @foesi It looks like the Duet isn't seeing the SD card socket at all, so likely a soldering fault on the socket or one of the components nearby. Unfortunately these faults happen from time to time, despite factory testing. We are happy to offer you a warranty replacement, and sorry for the inconvenience.

                  Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

                  Ian

                  Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                  1 Reply Last reply Reply Quote 0
                  • undefined
                    foesi
                    last edited by 22 Aug 2022, 08:49

                    I recently got the new duet board and - it works fine now! Thanks for your help!
                    It must have been the SD-card socket. Now I can get on with my project - which is to make the Duet 3 mini 5+ my controller for a Tronxy X5SA-600.
                    Thanks again and all in all it was surprisingly convenient to get the new board.

                    1 Reply Last reply Reply Quote 1
                    • undefined Phaedrux marked this topic as a question 22 Aug 2022, 16:30
                    • undefined Phaedrux has marked this topic as solved 22 Aug 2022, 16:30
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