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    Duet2 Wifi won't start with VIN, but does start via USB.

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    • CoolioXundefined
      CoolioX @A Former User
      last edited by

      @bearer This is what I see when looking at the U3 chip: IMG_6498.jpg

      Not sure if that's damage in that South-east ring, but could be?

      1 Reply Last reply Reply Quote 0
      • Danalundefined
        Danal
        last edited by

        Looks like damage to me. You may be able to pin-probe, with a steady hand, and discern something from this:

        e9856ad3-b5ae-4c83-b741-c6d00b0c7015-image.png

        Delta / Kossel printer fanatic

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        • Danalundefined
          Danal
          last edited by

          Full schematics here: https://github.com/T3P3/Duet/blob/master/Duet2/Duet2v1.04/Duet2_1.04c_Schematic.pdf

          Delta / Kossel printer fanatic

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          • A Former User?
            A Former User
            last edited by A Former User

            @CoolioX said in Duet2 Wifi won't start with VIN, but does start via USB.:

            Not sure if that's damage in that South-east ring, but could be?

            the parts orientation dot should be in the same corner but doesn't look quite right no.

            if you can't replace it and its not within the warranty period you can wire a dc/dc converter between Vin and the ext 5v header (asuming no other damage)

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            • CoolioXundefined
              CoolioX
              last edited by

              @dc42 -- I've seen from other posts that U3 failures are within warranty criteria. What do I need to do to start the warranty service process?

              droftartsundefined 1 Reply Last reply Reply Quote 0
              • droftartsundefined
                droftarts administrators @CoolioX
                last edited by

                @CoolioX Unfortunately, the failure of your board would not be covered by the warranty. As you stated:

                Earlier today, the wire from the heater fan was run over and shorted out the printer.

                This was the direct cause of the board failure. From https://www.duet3d.com/warranty

                Limited warranty cover

                This warranty covers any defects in material and workmanship in products purchased from www.duet3d.com for a period of 6 months from purchase. This warranty is subject to the following exclusions:
                ...
                It does not apply to damage caused by an external electrical fault, accident or natural disaster.
                It does not apply if the damage has been caused by intentional or accidental incorrect wiring or other abuse of the product. For examples see: https://duet3d.dozuki.com/Wiki/How_to_destroy_your_Duet_WiFi_or_Duet_Ethernet

                If you are unable to repair it, we do keep a stock of refurbished boards, for a low price on exchange. Contact Roland on sales@duet3d.com if you're interested.

                Ian

                Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                • CoolioXundefined
                  CoolioX
                  last edited by

                  @droftarts said in Duet2 Wifi won't start with VIN, but does start via USB.:

                  overs any defects in material and workmanship in products purchased from www.duet3d.com for a period of 6 months from purchase. This warranty is subject to the following exclusions:
                  ...
                  It does not apply to damage caused by an external electrical fault, accident or natural disaster.
                  It does not apply if the damage has been caused by intentional

                  Wow... This is what I get for being honest up front... And here all I was trying to do was print masks for medical professionals...

                  droftartsundefined A Former User? 2 Replies Last reply Reply Quote 0
                  • droftartsundefined
                    droftarts administrators @CoolioX
                    last edited by

                    @CoolioX Like I said, contact Roland on sales@duet3d.com. He'll sort you out.

                    Ian

                    Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                    • A Former User?
                      A Former User @CoolioX
                      last edited by

                      @CoolioX said in Duet2 Wifi won't start with VIN, but does start via USB.:

                      And here all I was trying to do was print masks for medical professionals...

                      ..from what I read there is nothing preventing you to do do that right now; just connect 12v/24v/Vin + USB and print on..

                      abcdeundefined 1 Reply Last reply Reply Quote 0
                      • abcdeundefined
                        abcde @A Former User
                        last edited by

                        hello @CoolioX i just wondering what did u do to make your duet 2 wifi can work properly again. because i have the same issue as yours, but i don't know the cause

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