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    DWC not starting after update try

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    • Tinchusundefined
      Tinchus @chrishamm
      last edited by

      @chrishamm inches? nop, im spanish speaker, I use mm from birth jajajajaja I just dont understand inches jajajajaja
      No change to the config file was done, I just tried to upgrade.
      Will try your instructions now and be back to you with the resuts

      1 Reply Last reply Reply Quote 0
      • Tinchusundefined
        Tinchus @chrishamm
        last edited by Tinchus

        @chrishamm It didnt worked. I renamed the config.g as you instrected me. DWC still doent worked, I rebooted also with no sucess either.
        I checked config.g, no change to the fie was done, I even manually inserted a G21 command to be sure it is in mms, and it didnt helped.
        How can I downgrade from the ssh console to the previous version of the softwares that created this mess?
        Right now there is nothing to upgrade, I tried the sudo upgrade method but it says everything is up to date.

        Logs:

        Sep 06 15:06:21 PU-LT-4590 DuetControlServer[1778]: [info] Application has shut down
        Sep 06 15:06:21 PU-LT-4590 systemd[1]: duetcontrolserver.service: Main process exited, code=exited, status=70/SOFTWARE
        Sep 06 15:06:21 PU-LT-4590 systemd[1]: duetcontrolserver.service: Failed with result 'exit-code'.
        Sep 06 15:06:22 PU-LT-4590 systemd[1]: duetcontrolserver.service: Service RestartSec=100ms expired, scheduling restart.
        Sep 06 15:06:22 PU-LT-4590 systemd[1]: duetcontrolserver.service: Scheduled restart job, restart counter is at 11.
        Sep 06 15:06:22 PU-LT-4590 systemd[1]: Stopped Duet Control Server.
        Sep 06 15:06:22 PU-LT-4590 systemd[1]: Starting Duet Control Server...
        Sep 06 15:06:23 PU-LT-4590 DuetControlServer[1846]: Duet Control Server v3.4.1
        Sep 06 15:06:23 PU-LT-4590 DuetControlServer[1846]: Written by Christian Hammacher for Duet3D
        Sep 06 15:06:23 PU-LT-4590 DuetControlServer[1846]: Licensed under the terms of the GNU Public License Version 3
        Sep 06 15:06:25 PU-LT-4590 DuetControlServer[1846]: [info] Settings loaded
        Sep 06 15:06:26 PU-LT-4590 DuetControlServer[1846]: [info] Environment initialized
        Sep 06 15:06:26 PU-LT-4590 DuetControlServer[1846]: [info] Connection to Duet established
        Sep 06 15:06:26 PU-LT-4590 DuetControlServer[1846]: [info] IPC socket created at /run/dsf/dcs.sock
        Sep 06 15:06:27 PU-LT-4590 systemd[1]: Started Duet Control Server.
        Sep 06 15:06:29 PU-LT-4590 DuetControlServer[1846]: [fatal] Abnormal program termination
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: [fatal] Update task faulted
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: System.ArgumentException: Requested value 'in' was not found.
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Enum.TryParseByName(RuntimeType enumType, ReadOnlySpan1 value, Boolean ignoreCase, Boolean throwOnFailure, UInt Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Enum.TryParseInt32Enum(RuntimeType enumType, ReadOnlySpan1 value, Int32 minInclusive, Int32 maxInclusive, Boole
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Enum.TryParse(Type enumType, ReadOnlySpan1 value, Boolean ignoreCase, Boolean throwOnFailure, Object& result) Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase) Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at DuetAPI.Utility.JsonLowerCaseStringEnumConverter.JsonLowerCaseStringEnumConverterInner1.Read(Utf8JsonReader& reader, T
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Text.Json.Serialization.JsonConverter1.TryRead(Utf8JsonReader& reader, Type typeToConvert, JsonSerializerOption Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Text.Json.Serialization.JsonConverter1.ReadCore(Utf8JsonReader& reader, JsonSerializerOptions options, ReadStac
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Text.Json.Serialization.JsonConverter1.ReadCoreAsObject(Utf8JsonReader& reader, JsonSerializerOptions options, Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Text.Json.JsonSerializer.ReadFromSpan[TValue](ReadOnlySpan1 utf8Json, JsonTypeInfo jsonTypeInfo, Nullable1 act Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Text.Json.JsonSerializer.ReadFromSpan[TValue](ReadOnlySpan1 json, JsonTypeInfo jsonTypeInfo)
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Text.Json.JsonSerializer.Deserialize(String json, Type returnType, JsonSerializerOptions options)
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at DuetAPI.ObjectModel.ModelObject.UpdateFromJson(JsonElement jsonElement, Boolean ignoreSbcProperties) in /home/christian
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at DuetAPI.ObjectModel.ModelCollection1.UpdateFromJson(JsonElement jsonElement, Boolean ignoreSbcProperties, Int32 offset Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at DuetAPI.ObjectModel.ObjectModel.InternalUpdateFromJson(String key, JsonElement jsonElement, Boolean ignoreSbcProperties Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at DuetAPI.ObjectModel.ObjectModel.UpdateFromFirmwareJson(String key, JsonElement jsonElement, Int32 offset, Boolean last) Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at DuetControlServer.Model.Updater.Run() in /home/christian/Duet3D/DuetSoftwareFramework/src/DuetControlServer/Model/Updat Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: [fatal] Update task faulted Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: System.ArgumentException: Requested value 'in' was not found. Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Enum.TryParseByName(RuntimeType enumType, ReadOnlySpan1 value, Boolean ignoreCase, Boolean throwOnFailure, UInt
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Enum.TryParseInt32Enum(RuntimeType enumType, ReadOnlySpan1 value, Int32 minInclusive, Int32 maxInclusive, Boole Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Enum.TryParse(Type enumType, ReadOnlySpan1 value, Boolean ignoreCase, Boolean throwOnFailure, Object& result)
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at DuetAPI.Utility.JsonLowerCaseStringEnumConverter.JsonLowerCaseStringEnumConverterInner1.Read(Utf8JsonReader& reader, T Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Text.Json.Serialization.JsonConverter1.TryRead(Utf8JsonReader& reader, Type typeToConvert, JsonSerializerOption
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Text.Json.Serialization.JsonConverter1.ReadCore(Utf8JsonReader& reader, JsonSerializerOptions options, ReadStac Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Text.Json.Serialization.JsonConverter1.ReadCoreAsObject(Utf8JsonReader& reader, JsonSerializerOptions options,
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Text.Json.JsonSerializer.ReadFromSpan[TValue](ReadOnlySpan1 utf8Json, JsonTypeInfo jsonTypeInfo, Nullable1 act
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Text.Json.JsonSerializer.ReadFromSpan[TValue](ReadOnlySpan1 json, JsonTypeInfo jsonTypeInfo) Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at System.Text.Json.JsonSerializer.Deserialize(String json, Type returnType, JsonSerializerOptions options) Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at DuetAPI.ObjectModel.ModelObject.UpdateFromJson(JsonElement jsonElement, Boolean ignoreSbcProperties) in /home/christian Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at DuetAPI.ObjectModel.ModelCollection1.UpdateFromJson(JsonElement jsonElement, Boolean ignoreSbcProperties, Int32 offset
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at DuetAPI.ObjectModel.ObjectModel.InternalUpdateFromJson(String key, JsonElement jsonElement, Boolean ignoreSbcProperties
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at DuetAPI.ObjectModel.ObjectModel.UpdateFromFirmwareJson(String key, JsonElement jsonElement, Int32 offset, Boolean last)
        Sep 06 15:06:30 PU-LT-4590 DuetControlServer[1846]: at DuetControlServer.Model.Updater.Run() in /home/christian/Duet3D/DuetSoftwareFramework/src/DuetControlServer/Model/Updat
        Sep 06 15:06:34 PU-LT-4590 DuetControlServer[1846]: [info] Application has shut down
        Sep 06 15:06:34 PU-LT-4590 systemd[1]: duetcontrolserver.service: Main process exited, code=exited, status=70/SOFTWARE
        Sep 06 15:06:34 PU-LT-4590 systemd[1]: duetcontrolserver.service: Failed with result 'exit-code'.
        Sep 06 15:06:34 PU-LT-4590 systemd[1]: duetcontrolserver.service: Service RestartSec=100ms expired, scheduling restart.
        Sep 06 15:06:34 PU-LT-4590 systemd[1]: duetcontrolserver.service: Scheduled restart job, restart counter is at 12.
        Sep 06 15:06:34 PU-LT-4590 systemd[1]: Stopped Duet Control Server.
        Sep 06 15:06:34 PU-LT-4590 systemd[1]: Starting Duet Control Server...
        Sep 06 15:06:35 PU-LT-4590 DuetControlServer[1920]: Duet Control Server v3.4.1
        Sep 06 15:06:35 PU-LT-4590 DuetControlServer[1920]: Written by Christian Hammacher for Duet3D
        Sep 06 15:06:35 PU-LT-4590 DuetControlServer[1920]: Licensed under the terms of the GNU Public License Version 3
        Sep 06 15:06:37 PU-LT-4590 DuetControlServer[1920]: [info] Settings loaded
        Sep 06 15:06:38 PU-LT-4590 DuetControlServer[1920]: [info] Environment initialized
        Sep 06 15:06:38 PU-LT-4590 DuetControlServer[1920]: [info] Connection to Duet established
        Sep 06 15:06:39 PU-LT-4590 DuetControlServer[1920]: [info] IPC socket created at /run/dsf/dcs.sock
        Sep 06 15:06:39 PU-LT-4590 systemd[1]: Started Duet Control Server.
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: [fatal] Abnormal program termination
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: [fatal] Update task faulted
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: System.ArgumentException: Requested value 'in' was not found.
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Enum.TryParseByName(RuntimeType enumType, ReadOnlySpan1 value, Boolean ignoreCase, Boolean throwOnFailure, UInt Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Enum.TryParseInt32Enum(RuntimeType enumType, ReadOnlySpan1 value, Int32 minInclusive, Int32 maxInclusive, Boole
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Enum.TryParse(Type enumType, ReadOnlySpan1 value, Boolean ignoreCase, Boolean throwOnFailure, Object& result) Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase) Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at DuetAPI.Utility.JsonLowerCaseStringEnumConverter.JsonLowerCaseStringEnumConverterInner1.Read(Utf8JsonReader& reader, T
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Text.Json.Serialization.JsonConverter1.TryRead(Utf8JsonReader& reader, Type typeToConvert, JsonSerializerOption Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Text.Json.Serialization.JsonConverter1.ReadCore(Utf8JsonReader& reader, JsonSerializerOptions options, ReadStac
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Text.Json.Serialization.JsonConverter1.ReadCoreAsObject(Utf8JsonReader& reader, JsonSerializerOptions options, Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Text.Json.JsonSerializer.ReadFromSpan[TValue](ReadOnlySpan1 utf8Json, JsonTypeInfo jsonTypeInfo, Nullable1 act Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Text.Json.JsonSerializer.ReadFromSpan[TValue](ReadOnlySpan1 json, JsonTypeInfo jsonTypeInfo)
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Text.Json.JsonSerializer.Deserialize(String json, Type returnType, JsonSerializerOptions options)
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at DuetAPI.ObjectModel.ModelObject.UpdateFromJson(JsonElement jsonElement, Boolean ignoreSbcProperties) in /home/christian
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at DuetAPI.ObjectModel.ModelCollection1.UpdateFromJson(JsonElement jsonElement, Boolean ignoreSbcProperties, Int32 offset Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at DuetAPI.ObjectModel.ObjectModel.InternalUpdateFromJson(String key, JsonElement jsonElement, Boolean ignoreSbcProperties Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at DuetAPI.ObjectModel.ObjectModel.UpdateFromFirmwareJson(String key, JsonElement jsonElement, Int32 offset, Boolean last) Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at DuetControlServer.Model.Updater.Run() in /home/christian/Duet3D/DuetSoftwareFramework/src/DuetControlServer/Model/Updat Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: [fatal] Update task faulted Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: System.ArgumentException: Requested value 'in' was not found. Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Enum.TryParseByName(RuntimeType enumType, ReadOnlySpan1 value, Boolean ignoreCase, Boolean throwOnFailure, UInt
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Enum.TryParseInt32Enum(RuntimeType enumType, ReadOnlySpan1 value, Int32 minInclusive, Int32 maxInclusive, Boole Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Enum.TryParse(Type enumType, ReadOnlySpan1 value, Boolean ignoreCase, Boolean throwOnFailure, Object& result)
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at DuetAPI.Utility.JsonLowerCaseStringEnumConverter.JsonLowerCaseStringEnumConverterInner1.Read(Utf8JsonReader& reader, T Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Text.Json.Serialization.JsonConverter1.TryRead(Utf8JsonReader& reader, Type typeToConvert, JsonSerializerOption
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Text.Json.Serialization.JsonConverter1.ReadCore(Utf8JsonReader& reader, JsonSerializerOptions options, ReadStac Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Text.Json.Serialization.JsonConverter1.ReadCoreAsObject(Utf8JsonReader& reader, JsonSerializerOptions options,
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Text.Json.JsonSerializer.ReadFromSpan[TValue](ReadOnlySpan1 utf8Json, JsonTypeInfo jsonTypeInfo, Nullable1 act
        Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Text.Json.JsonSerializer.ReadFromSpan[TValue](ReadOnlySpan1 json, JsonTypeInfo jsonTypeInfo) Sep 06 15:06:43 PU-LT-4590 DuetControlServer[1920]: at System.Text.Json.JsonSerializer.Deserialize(String json, Type returnType, JsonSerializerOptions options) Sep 06 15:06:44 PU-LT-4590 DuetControlServer[1920]: at DuetAPI.ObjectModel.ModelObject.UpdateFromJson(JsonElement jsonElement, Boolean ignoreSbcProperties) in /home/christian Sep 06 15:06:44 PU-LT-4590 DuetControlServer[1920]: at DuetAPI.ObjectModel.ModelCollection1.UpdateFromJson(JsonElement jsonElement, Boolean ignoreSbcProperties, Int32 offset
        Sep 06 15:06:44 PU-LT-4590 DuetControlServer[1920]: at DuetAPI.ObjectModel.ObjectModel.InternalUpdateFromJson(String key, JsonElement jsonElement, Boolean ignoreSbcProperties
        Sep 06 15:06:44 PU-LT-4590 DuetControlServer[1920]: at DuetAPI.ObjectModel.ObjectModel.UpdateFromFirmwareJson(String key, JsonElement jsonElement, Int32 offset, Boolean last)
        Sep 06 15:06:44 PU-LT-4590 DuetControlServer[1920]: at DuetControlServer.Model.Updater.Run() in /home/christian/Duet3D/DuetSoftwareFramework/src/DuetControlServer/Model/Updat
        Sep 06 15:06:46 PU-LT-4590 DuetControlServer[1920]: [info] Application has shut down
        Sep 06 15:06:46 PU-LT-4590 systemd[1]: duetcontrolserver.service: Main process exited, code=exited, status=70/SOFTWARE
        Sep 06 15:06:46 PU-LT-4590 systemd[1]: duetcontrolserver.service: Failed with result 'exit-code'.
        Sep 06 15:06:46 PU-LT-4590 systemd[1]: duetcontrolserver.service: Service RestartSec=100ms expired, scheduling restart.
        Sep 06 15:06:46 PU-LT-4590 systemd[1]: duetcontrolserver.service: Scheduled restart job, restart counter is at 13.
        Sep 06 15:06:46 PU-LT-4590 systemd[1]: Stopped Duet Control Server.
        Sep 06 15:06:46 PU-LT-4590 systemd[1]: Starting Duet Control Server...

        chrishammundefined 1 Reply Last reply Reply Quote 0
        • chrishammundefined
          chrishamm administrators @Tinchus
          last edited by

          @Tinchus Then please try to restart your board and make sure config.g is not executed on start-up. From your log I can clearly see DSF tries to deserialize in [which DSF thinks should be inch] and there is no other reference to "in" in RRF so I strongly suspect there is G20 somewhere in your files (maybe by accident, I don't know):

          DuetControlServer[1920]: System.ArgumentException: Requested value 'in' was not found.

          If it still fails to start after power-cycling/resetting the Duet, try to erase the firmware and flash RRF 3.4.1 manually as per these instructions and a USB cable: https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_firmware#fallback-procedure-2

          The bug that makes DCS crash in this particular case will be fixed in the next version.

          Duet software engineer

          Tinchusundefined 1 Reply Last reply Reply Quote 0
          • Tinchusundefined
            Tinchus @chrishamm
            last edited by

            @chrishamm Hello. Just in case: my setup is a SBC duet 3 with a raspi connected. So the software problem is on the raspberry. Can I just put a sd card with a backup I had. Version on that sdcard is 3.4.1, and firmware on the duet is already 3.4.1
            Would that fix it?

            Or: is there a y way I can reload everything through the ssh connection?

            chrishammundefined 1 Reply Last reply Reply Quote 0
            • chrishammundefined
              chrishamm administrators @Tinchus
              last edited by

              @tinchus Can you connect a USB cable to the Duet and collect the output of M409 K"inputs" F"d99vn" from a serial console?

              Duet software engineer

              Tinchusundefined 1 Reply Last reply Reply Quote 0
              • Tinchusundefined
                Tinchus @chrishamm
                last edited by Tinchus

                @chrishamm Im not that skilled jajajajjaa. This duet3 is conected on SBC mode to a raspberry. If I connect directly to the USB port on the duet board, how do I access the interface? Everything on my setup is done for SBC mode. Do I need to disconnect all cables from the duet?
                Right now I dont have personall access, but can find a way (is a printer I assembled at the school, that is why if I can do things remotly would help me a lot)

                chrishammundefined 1 Reply Last reply Reply Quote 0
                • chrishammundefined
                  chrishamm administrators @Tinchus
                  last edited by

                  @tinchus I understand it is connected via SBC but I am still not convinced that you don't have G20 anywhere in your config/job files. Showing the output of that command should confirm the origin of this instruction. See https://docs.duet3d.com/en/User_manual/Troubleshooting/Terminal_Emulators

                  Duet software engineer

                  Tinchusundefined 2 Replies Last reply Reply Quote 0
                  • Tinchusundefined
                    Tinchus @chrishamm
                    last edited by

                    @chrishamm I have checked config.g and I can say there is no G20 command there or any "inch" command o mention. I have not checked the jobs folder. I can just erase all gcodes on the printer from that folder and see what happens?

                    1 Reply Last reply Reply Quote 0
                    • Tinchusundefined
                      Tinchus @chrishamm
                      last edited by

                      @chrishamm I do have ssh connection to the printer, is there any way I can aluch that command from that ssh conection console in the printer?

                      chrishammundefined 1 Reply Last reply Reply Quote 0
                      • chrishammundefined
                        chrishamm administrators @Tinchus
                        last edited by

                        @tinchus You can now try to upgrade your system using apt update/apt dist-upgrade. The version that we released today should fix your issue, and the upgrade command does not query the affected object model key.

                        Duet software engineer

                        Tinchusundefined 1 Reply Last reply Reply Quote 0
                        • Tinchusundefined
                          Tinchus @chrishamm
                          last edited by

                          @chrishamm Hello. The update fixed the issue. Sadly, I had scheduled the execution of your requested command for monday, so I cant provide you with the output of that command in order for you to fully diagnose the problem.
                          But this update did the magic. THANKS!

                          1 Reply Last reply Reply Quote 1
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