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Slow upload and then failure.

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  • undefined
    TheBasedDoge
    last edited by 14 Feb 2023, 15:25

    I recently have been having an issue with my Duet 2 wifi, where gcode files are taking a long time to upload, and half the time they fail.

    If using DuetRRF plugin in cura, files upload extremely slow and then error out with the message "networkerror.unkownnetworkerror unable to write"

    If using DWC, The file starts to upload at extremely low speed, and sometimes the progress actually drops down / goes backwards and then eventually just fails.

    If i try uploading 5-10 times eventually it works, but still slow.

    Any suggestions? not sure what is happening. I thought maybe the SD was failing so I copied the files to a new 32GB sandisk but same results.

    undefined 1 Reply Last reply 14 Feb 2023, 15:37 Reply Quote 0
    • undefined
      chrishamm administrators @TheBasedDoge
      last edited by 14 Feb 2023, 15:37

      @TheBasedDoge https://docs.duet3d.com/en/User_manual/Troubleshooting/WiFi_troubleshooting

      Duet software engineer

      undefined 1 Reply Last reply 14 Feb 2023, 15:47 Reply Quote 0
      • undefined
        TheBasedDoge @chrishamm
        last edited by 14 Feb 2023, 15:47

        @chrishamm

        Here are my diagnostic results

        = WiFi =
        Network state is active
        WiFi module is connected to access point
        Failed messages: pending 0, notready 0, noresp 0
        WiFi firmware version 1.27
        WiFi MAC address 2c:3a:e8:0a:f1:22
        WiFi Vcc 3.37, reset reason Turned on by main processor
        WiFi flash size 4194304, free heap 22240
        WiFi IP address 192.168.0.215
        WiFi signal strength -64dBm, mode 802.11n, reconnections 0, sleep mode modem
        Clock register 00002002
        Socket states: 0 0 0 0 0 0 0 0

        -64 is a bit low right? but the question is nothing has changed, printer has not moved... why would it be worse all of a sudden?

        undefined 1 Reply Last reply 15 Feb 2023, 13:13 Reply Quote 0
        • undefined
          Phaedrux Moderator
          last edited by 15 Feb 2023, 01:01

          Has anything changed recently to the wifi environment?

          Z-Bot CoreXY Build | Thingiverse Profile

          1 Reply Last reply Reply Quote 0
          • undefined
            dc42 administrators @TheBasedDoge
            last edited by 15 Feb 2023, 13:13

            @TheBasedDoge said in Slow upload and then failure.:

            why would it be worse all of a sudden?

            Could it be that your router has switched to a different WiFi channel? You can use a wifi analyser app on your smartphone to check what channel your router uses.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            undefined 1 Reply Last reply 16 Feb 2023, 20:45 Reply Quote 0
            • undefined
              TheBasedDoge @dc42
              last edited by 16 Feb 2023, 20:45

              @dc42

              That's a possibility, I'll have to check if channel has changed. Nothing else has changed with the wifi environment. I am using Ubiquiti AP and I don't have issues with any other devices, oh another thing to mention is my Formbot troodon is 2 feet away from the printer having the wifi issues and the Troodon works perfectly fine.

              I changed the AJAX number of retries to 6, from 2 and it fails less now , but still very very slow.

              undefined 1 Reply Last reply 17 Feb 2023, 16:02 Reply Quote 0
              • undefined
                dc42 administrators @TheBasedDoge
                last edited by 17 Feb 2023, 16:02

                @TheBasedDoge we find that WiFi channel 1 is most likely to give problems.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                undefined 1 Reply Last reply 7 Mar 2023, 16:08 Reply Quote 0
                • undefined
                  TheBasedDoge @dc42
                  last edited by 7 Mar 2023, 16:08

                  @dc42

                  So after updating my duet, wifi firmware, etc I finally realized the issue was the printer was trying to connect to the Unifi AP 2 floors down, instead of the one 20 feet away from it. I updated and restarted my wifi mesh system and now the signal strength is -50db, so its better. But upload is still a little slow, but it didn't fail at least. Something strange is still going on because I have 3 other printers in this room and they don't have connection issues. (also this duet previously was working for years just fine)

                  But now I created a new issue for myself, since updating the wifi server to 2.1 beta3 my static IP does not work at all.

                  Previously, my config.g had this line in it:
                  ;M552 P192.168.0.215 ; set static IP

                  Now it does nothing, I also tried this in config.g
                  ;M587 S" " P" ." I192.168.0.215 ; set static IP

                  And no luck. What is the proper way to set static on the new wifi server?

                  Board: Duet 2 WiFi (2WiFi)
                  Firmware: RepRapFirmware for Duet 2 WiFi/Ethernet 3.5beta2 (2023-02-08)
                  Duet WiFi Server Version: 2.1beta3
                  Duet Web Control 3.5.0-beta.2

                  undefined 1 Reply Last reply 7 Mar 2023, 16:15 Reply Quote 0
                  • undefined
                    Phaedrux Moderator @TheBasedDoge
                    last edited by 7 Mar 2023, 16:15

                    @TheBasedDoge said in Slow upload and then failure.:

                    What is the proper way to set static on the new wifi server?

                    The proper way would be DHCP reservation on the router, but setting a manual IP should work.

                    Can you upload the wifi server version 1.27 and see how it behaves? You should be able to get 1.27 from this zip file. https://github.com/Duet3D/RepRapFirmware/releases/download/3.4.5/Duet2and3Firmware-3.4.5.zip

                    For the Unifi controller you may want to see if you can turn off band steering for the Duet client. It may be trying to force the Duet onto the 5ghz band, which it does not support.

                    Z-Bot CoreXY Build | Thingiverse Profile

                    undefined 2 Replies Last reply 7 Mar 2023, 16:28 Reply Quote 0
                    • undefined
                      TheBasedDoge @Phaedrux
                      last edited by TheBasedDoge 3 Jul 2023, 16:32 7 Mar 2023, 16:28

                      @Phaedrux

                      Will try after the current print finishes. I think 1.27 is what I previously had, then i updated to 2.1beta3 to try and solve this issue. Should i just revert back and leave it? I will check the band steering option also. M552 P192.168.0.215 ; set static IP was working on the old 1.27 version.

                      edit, ok band steering appears to be a setting for the AP, not per client, but I checked all 4 APs I have and it was already off.

                      1 Reply Last reply Reply Quote 0
                      • undefined
                        TheBasedDoge @Phaedrux
                        last edited by 7 Mar 2023, 20:56

                        @Phaedrux

                        OK, dowgraded to 1.27, static IP is working. -55db signal strength, didnt try to upload a file yet. Should i just not upgrade the wifi server anymore?

                        1 Reply Last reply Reply Quote 0
                        • undefined
                          Phaedrux Moderator
                          last edited by 7 Mar 2023, 21:13

                          Well 2.1 is a beta release for testing, so your findings are useful. You can continue to use 1.27 for now and we'll have to investigate the issue.

                          I'm curious to know if your upload performance is better or the same.

                          Z-Bot CoreXY Build | Thingiverse Profile

                          undefined 1 Reply Last reply 7 Mar 2023, 23:24 Reply Quote 0
                          • undefined
                            TheBasedDoge @Phaedrux
                            last edited by 7 Mar 2023, 23:24

                            @Phaedrux
                            I just tested again, uploaded a file and I am getting ~350 KiB/s, and it did not fail. I tried 4-5 times. So this is better, but previously uploads completed in under 10 seconds at most.
                            So this is usable again at least, im still stumped as to what changed because i've been using this same board, same wifi system, etc for years so nothing really has changed in my setup.

                            1 Reply Last reply Reply Quote 0
                            • undefined
                              Phaedrux Moderator
                              last edited by 8 Mar 2023, 01:03

                              You could try stepping back to 1.26 and 1.25 to see if it's something in those updates that changed.

                              Z-Bot CoreXY Build | Thingiverse Profile

                              undefined 1 Reply Last reply 13 Mar 2023, 03:34 Reply Quote 0
                              • undefined
                                TheBasedDoge @Phaedrux
                                last edited by 13 Mar 2023, 03:34

                                @Phaedrux Well the problems continue, it's basically still doing the same upload / slow / fail behavior. At this point it seems like a hardware issue. Are the wifi chips known to fail? could my antennae be damaged / bad? I have no wires near the antennae, it's exposed, very close to the AP, etc. It should be fine.

                                1 Reply Last reply Reply Quote 0
                                • undefined
                                  Phaedrux Moderator
                                  last edited by 13 Mar 2023, 18:21

                                  Is this a Duet wifi with external antenna?

                                  Z-Bot CoreXY Build | Thingiverse Profile

                                  undefined 1 Reply Last reply 13 Mar 2023, 20:14 Reply Quote 0
                                  • undefined
                                    TheBasedDoge @Phaedrux
                                    last edited by 13 Mar 2023, 20:14

                                    @Phaedrux Mine does not have the external antennae, it's the older one with the little PCB antennae.

                                    I saw this thread
                                    https://forum.duet3d.com/topic/2825/converting-the-duet-wifi-to-use-an-external-antenna

                                    Maybe i should just do this?

                                    undefined 1 Reply Last reply 13 Mar 2023, 20:30 Reply Quote 0
                                    • undefined
                                      infiniteloop @TheBasedDoge
                                      last edited by infiniteloop 13 Mar 2023, 20:30

                                      @TheBasedDoge

                                      I saw this thread
                                      https://forum.duet3d.com/topic/2825/converting-the-duet-wifi-to-use-an-external-antenna
                                      Maybe i should just do this?

                                      That's the proper way to do it. I've done it "improperly": I cut the 'inner' one of the two traces and soldered the external antenna as in the photo:

                                      Mac G4 Antenna.jpg

                                      On the matter of slow uploads: have you ever tried another SD card?

                                      undefined 1 Reply Last reply 13 Mar 2023, 20:30 Reply Quote 0
                                      • undefined
                                        TheBasedDoge @infiniteloop
                                        last edited by TheBasedDoge 13 Mar 2023, 20:30

                                        @infiniteloop Well, i could try that first. Did it work out well for you?
                                        Which trace did you cut, can't tell from the photo

                                        Also yes I have tried another SD card.... no change.

                                        undefined 1 Reply Last reply 13 Mar 2023, 20:36 Reply Quote 0
                                        • undefined
                                          Phaedrux Moderator
                                          last edited by 13 Mar 2023, 20:34

                                          One thing I would suggest trying to help isolate the problem is to setup the Duet in Access Point mode. This takes the entire wireless router out of the equation. The duet creates it's own wifi network and your connect your device to that network. Then test at least 2 different computers to see if it's the duet hardware or your computer wifi device that is having the issue. If you get better performance like this, that would indicate something off with the wireless router settings or interference. If the problem persists with both devices, the Duet hardware is most likely having an issue. If only 1 device has an issue, the problem likely lies there.

                                          https://docs.duet3d.com/User_manual/Reference/Gcodes#m589-configure-access-point-parameters

                                          Z-Bot CoreXY Build | Thingiverse Profile

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