DUET3-MAIN-6XD connection issue
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I'm trying to set up my new DUET3-MAIN-6XD (REV 1.01). When I connect the board to my computer over USB, none of the LEDs turn on, and I can't establish a connection. However, everything seems to work fine if I connect the board to 24V. According to the setup guide, powering the DUET3-MAIN-6XD other than through USB should not be necessary to establish a connection and run Duet Web Control.
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Try a different USB cable and port or even a different computer.
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I did try different cables. All my other devices, Arduinos and ESP32s, work fine. Also, when I supply 24V power to the board, communication works fine through the same cable and with the same computer.
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Do you have anything else connected to the board when connecting by USB?
Do you have a jumper on the 5v selector?
https://docs.duet3d.com/Duet3D_hardware/Duet_3_family/Duet_3_Mainboard_6XD_Hardware_Overview#h-5v
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Nothing else is connected to the board, and yes, there is a jumper on the 5V selector.
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@Malandro said in DUET3-MAIN-6XD connection issue:
there is a jumper on the 5V selector.
what position is it in?
When and where did you purchase the 6XD?
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5V_INT factory default.
I bought it from SPOOL3D.ca and received it on April 16th, 2024.
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Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.