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    Mistake with update

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    • Auréundefined
      Auré
      last edited by

      Hello,

      I'm sorry but I made a mistake because I try to update and now DWC show me this message:

      Incompatible software versions
      The installed software versions do not match. Please operate your setup only at equal versions to avoid potential incompatibilities and unexpected errors.
      Please check out the docs on how to upgrade your Duet software components.

      I have 3.5.0. Beta 4 and unfortunaly I use the wrong method with Putty and my raspberry with:
      sudo apt update
      sudo apt upgrade

      So after, I try M997 S2 but doesn't work, show me:
      M997 S2
      Error: M997: Failed to perform update: An error occurred trying to start process '/usr/bin/unattended-upgrade' with working directory '/opt/dsf/plugins/DuetPiManagementPlugin/dsf'. No such file or directory

      how to fix this please?

      Thanks

      Reprap core XY, Ender 3 upgraded.

      If you keep trying, you'll eventually succeed. So: the more you fail, the more likely you are to succeed.
      A quote from Jacques Rouxel

      droftartsundefined 1 Reply Last reply Reply Quote 0
      • droftartsundefined
        droftarts administrators @Auré
        last edited by

        @Auré can you SSH into the Pi and run

        sudo apt update
        sudo apt upgrade
        

        See https://docs.duet3d.com/en/User_manual/Machine_configuration/SBC_setup#h-5-accessing-the-sbc-through-sshvnc
        And https://docs.duet3d.com/en/User_manual/Machine_configuration/SBC_setup#update-firmware

        Ian

        Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

        Auréundefined 1 Reply Last reply Reply Quote 0
        • Auréundefined
          Auré @droftarts
          last edited by Auré

          @droftarts

          The result when I use it:

          pi@duet3:~ $ sudo apt update
          Hit:1 http://raspbian.raspberrypi.org/raspbian buster InRelease
          Hit:2 http://archive.raspberrypi.org/debian buster InRelease
          Hit:3 https://pkg.duet3d.com unstable InRelease
          Hit:4 https://pkg.duet3d.com stable InRelease
          Reading package lists... Done
          Building dependency tree
          Reading state information... Done
          All packages are up to date.
          pi@duet3:~ $ sudo apt upgrade
          Reading package lists... Done
          Building dependency tree
          Reading state information... Done
          Calculating upgrade... Done
          0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
          pi@duet3:~ $

          I forgot to mention that while I was updating the first time with this command, I realized that I was making a mistake and when I was offered to update my tool card and various other things I cancelled by pressing N.
          I think that's the problem:
          software version.png

          If my problem is this, I don't know how to update Duet 3 MB6HC and the expansion tool, because when I try the command line sudo apt update
          sudo apt upgrade it shows me 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

          Reprap core XY, Ender 3 upgraded.

          If you keep trying, you'll eventually succeed. So: the more you fail, the more likely you are to succeed.
          A quote from Jacques Rouxel

          1 Reply Last reply Reply Quote 0
          • Phaedruxundefined
            Phaedrux Moderator
            last edited by

            It would appear that the update of the boards themselves has failed. You can try to manually update them by sending

            M997                                 ; update firmware on mainboard (S0 is the default)
            M997 B121                            ; update firmware on CAN-connected expansion/tool board at CAN address 121
            

            Change B121 to match the number of your tool board.

            Z-Bot CoreXY Build | Thingiverse Profile

            Auréundefined 1 Reply Last reply Reply Quote 0
            • Auréundefined
              Auré @Phaedrux
              last edited by Auré

              @Phaedrux Ok! Thank you very much! That's work fine now. 👍

              I had a problem with my tablet but I found the solution on this post.
              I also had an error report with my ZPROBE line in my config.g but after a complete reboot of the printer I no longer had an error.

              Reprap core XY, Ender 3 upgraded.

              If you keep trying, you'll eventually succeed. So: the more you fail, the more likely you are to succeed.
              A quote from Jacques Rouxel

              1 Reply Last reply Reply Quote 1
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