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    Heater 1 not working: Error: Heating fault on heater 1

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    • dc42undefined
      dc42 administrators
      last edited by

      I don't see any M307 H1 command in your config,g file. So you should run heater tuning on the hot end and save the results in a M307 H1 command in config.g. See https://duet3d.com/wiki/Tuning_the_heater_temperature_control.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • A Former User?
        A Former User
        last edited by

        @dc42:

        I don't see any M307 H1 command in your config,g file. So you should run heater tuning on the hot end and save the results in a M307 H1 command in config.g. See https://duet3d.com/wiki/Tuning_the_heater_temperature_control.

        Ok I ran the M307. This is what I got:
        M307 H1
        Heater 1 model: gain 340.0, time constant 140.0, dead time 5.5, max PWM 1.00, calibration voltage 0.0, mode PID, inverted no, frequency default
        Computed PID parameters for setpoint change: P13.4, I0.482, D51.4
        Computed PID parameters for load change: P13.

        This is what I put in my config.g file:
        ; Heaters
        M305 P0 T100000 B4725 C0 R4700 ; Set thermistor + ADC parameters for heater 0
        M143 H0 S120 ; Set temperature limit for heater 0 to 120C
        M305 P1 T100000 B4725 C7.060000e-8 R4700 ; Set thermistor + ADC parameters for heater 1
        M143 H1 S280 ; Set temperature limit for heater 1 to 280C
        M307 H1 A340.0 C140.0 D5.5 B0
        It didnt change anything though.

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        • dc42undefined
          dc42 administrators
          last edited by

          Do you always get this error when you try to heat the extruder? If so then it sounds like the heater isn't coming on at all. Try this

          1. Restart the Duet, to clear any existing heater fault.

          2. Command the heater on and immediately watch the E0 LED on the Duet. This is he red LED immediately to the left of the blue VIN LED. It should light up for a few seconds when you command heating, then go off again when the heater fault is reported.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • A Former User?
            A Former User
            last edited by

            @dc42:

            Do you always get this error when you try to heat the extruder? If so then it sounds like the heater isn't coming on at all. Try this

            1. Restart the Duet, to clear any existing heater fault.

            2. Command the heater on and immediately watch the E0 LED on the Duet. This is he red LED immediately to the left of the blue VIN LED. It should light up for a few seconds when you command heating, then go off again when the heater fault is reported.

            I dont see it coming on at all

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            • A Former User?
              A Former User
              last edited by

              it was working last week but sometime while I was trying to get either my endstops working or my BL touch working it to then stopped.

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              • peirofundefined
                peirof
                last edited by

                Hi,

                I haved similar issue… I was using a heat cartridge of 12v... And the temperature rises slow

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                • A Former User?
                  A Former User
                  last edited by

                  @peirof:

                  Hi,

                  I haved similar issue… I was using a heat cartridge of 12v... And the temperature rises slow

                  Hi, this one is definitely for 24v. It was working at one point. I don't know if something has happened to the board or if its programmed incorrectly (my screw up) but the E0 light never comes on.I have even tried to meter it to see if it shows a reading and nothing.

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    Please post your entire config.g file.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • A Former User?
                      A Former User
                      last edited by

                      ; General preferences
                      M111 S0 ; Debugging off
                      G21 ; Work in millimetres
                      G90 ; Send absolute coordinates…
                      M83 ; ...but relative extruder moves
                      M555 P2 ; Set firmware compatibility to look like Marlin
                      M208 X365 Y250 Z295 S0 ; Set axis maxima

                      ; Endstops
                      M574 X1 Y1 Z1 S0 ; Define active low and unused microswitches
                      M307 H3 A-1 C-1 D-1 ;

                      M558 P5 X0 Y0 Z1 H5 F100 T2000

                      G31 X-43 Y0 Z1.75 P25

                      M557 X15:365 Y15:250 S68 ; Define mesh grid

                      ; Drives
                      M584 X0 Y1 Z2 E3
                      M569 P0 S1 ; Drive 0 goes forwards - X
                      M569 P1 S0 ; Drive 1 goes backwards - Y
                      M569 P2 S0 ; Drive 2 goes backwards - Z
                      M569 P3 S0 ; Drive 3 goes forwards - Extruder

                      M350 X16 Y16 Z16 E16 I1 ; Configure microstepping with interpolation 16
                      M92 X80 Y80 Z1600 E800 ; Set steps per mm 16
                      M566 X600 Y600 Z12 E120 ; Set maximum instantaneous speed changes (mm/min) - (JERK)
                      M203 X6000 Y6000 Z500 E400 ; Set maximum speeds (mm/min)
                      M201 X1000 Y1000 Z1000 E250 ; Set accelerations (mm/s^2)
                      M204 P1000 T1000 ; Set Max acceleration for P=printing moves and T=travel moves
                      M906 X1600 Y1600 Z900 E1000 I30 ; Set motor currents (mA) and motor idle factor in per cent
                      M84 S30 ; Set idle timeout

                      ; Heaters
                      M305 P0 T100000 B4725 C0 R4700 ; Set thermistor + ADC parameters for heater 0
                      M143 H0 S120 ; Set temperature limit for heater 0 to 120C
                      M305 P1 T100000 B4725 C7.060000e-8 R4700 ; Set thermistor + ADC parameters for heater 1
                      M143 H1 S280 ; Set temperature limit for heater 1 to 280C
                      M307 H1 A340.0 C140.0 D5.5 B0

                      ; Tools
                      M563 P0 D0 H1 ; Define tool 0
                      G10 P0 X0 Y0 Z0 ; Set tool 0 axis offsets
                      G10 P0 R0 S0 ; Set initial tool 0 active and standby temperatures to 0C

                      ; Network
                      M550 PBlack Widow ; Set machine name
                      M552 S1 ; Enable network
                      M587 S"RCMP Surveillance" P"241428433" ; Configure access point. You can delete this line once connected
                      M586 P0 S1 ; Enable HTTP
                      M586 P1 S0 ; Disable FTP
                      M586 P2 S0 ; Disable Telnet

                      ; Fans
                      M106 P0 S0.3 I0 F500 H-1 ; Set fan 0 value, PWM signal inversion and frequency. Thermostatic control is turned off
                      M106 P1 S1 I0 F500 H1 T45 ; Set fan 1 value, PWM signal inversion and frequency. Thermostatic control is turned on
                      M106 P2 S1 I0 F500 H1 T45 ; Set fan 2 value, PWM signal inversion and frequency. Thermostatic control is turned on

                      ; Custom settings are not configured

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                      • A Former User?
                        A Former User
                        last edited by

                        @dc42:

                        Please post your entire config.g file.

                        ; General preferences
                        M111 S0 ; Debugging off
                        G21 ; Work in millimetres
                        G90 ; Send absolute coordinates…
                        M83 ; ...but relative extruder moves
                        M555 P2 ; Set firmware compatibility to look like Marlin
                        M208 X365 Y250 Z295 S0 ; Set axis maxima

                        ; Endstops
                        M574 X1 Y1 Z1 S0 ; Define active low and unused microswitches
                        M307 H3 A-1 C-1 D-1 ;

                        M558 P5 X0 Y0 Z1 H5 F100 T2000

                        G31 X-43 Y0 Z1.75 P25

                        M557 X15:365 Y15:250 S68 ; Define mesh grid

                        ; Drives
                        M584 X0 Y1 Z2 E3
                        M569 P0 S1 ; Drive 0 goes forwards - X
                        M569 P1 S0 ; Drive 1 goes backwards - Y
                        M569 P2 S0 ; Drive 2 goes backwards - Z
                        M569 P3 S0 ; Drive 3 goes forwards - Extruder

                        M350 X16 Y16 Z16 E16 I1 ; Configure microstepping with interpolation 16
                        M92 X80 Y80 Z1600 E800 ; Set steps per mm 16
                        M566 X600 Y600 Z12 E120 ; Set maximum instantaneous speed changes (mm/min) - (JERK)
                        M203 X6000 Y6000 Z500 E400 ; Set maximum speeds (mm/min)
                        M201 X1000 Y1000 Z1000 E250 ; Set accelerations (mm/s^2)
                        M204 P1000 T1000 ; Set Max acceleration for P=printing moves and T=travel moves
                        M906 X1600 Y1600 Z900 E1000 I30 ; Set motor currents (mA) and motor idle factor in per cent
                        M84 S30 ; Set idle timeout

                        ; Heaters
                        M305 P0 T100000 B4725 C0 R4700 ; Set thermistor + ADC parameters for heater 0
                        M143 H0 S120 ; Set temperature limit for heater 0 to 120C
                        M305 P1 T100000 B4725 C7.060000e-8 R4700 ; Set thermistor + ADC parameters for heater 1
                        M143 H1 S280 ; Set temperature limit for heater 1 to 280C
                        M307 H1 A340.0 C140.0 D5.5 B0

                        ; Tools
                        M563 P0 D0 H1 ; Define tool 0
                        G10 P0 X0 Y0 Z0 ; Set tool 0 axis offsets
                        G10 P0 R0 S0 ; Set initial tool 0 active and standby temperatures to 0C

                        ; Network
                        M550 PBlack Widow ; Set machine name
                        M552 S1 ; Enable network
                        M587 S"RCMP Surveillance" P"241428433" ; Configure access point. You can delete this line once connected
                        M586 P0 S1 ; Enable HTTP
                        M586 P1 S0 ; Disable FTP
                        M586 P2 S0 ; Disable Telnet

                        ; Fans
                        M106 P0 S0.3 I0 F500 H-1 ; Set fan 0 value, PWM signal inversion and frequency. Thermostatic control is turned off
                        M106 P1 S1 I0 F500 H1 T45 ; Set fan 1 value, PWM signal inversion and frequency. Thermostatic control is turned on
                        M106 P2 S1 I0 F500 H1 T45 ; Set fan 2 value, PWM signal inversion and frequency. Thermostatic control is turned on

                        ; Custom settings are not configured

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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          Thanks. I suspect that your Duet has developed a fault in the heater 1 drive circuit. Please do the following:

                          1. Check the extruder heater wiring carefully to make sure it doesn't have a short to anything.

                          2. If you have a multimeter, measure the resistance of the heater cartridge. See step 9 at https://e3d-online.dozuki.com/Guide/V6+Assembly/6?lang=en. Also use your multimeter to check that there is no continuity between the heater wires and the hot end metalwork.

                          3. If those tests are all OK, try using the E1 heater output instead. You will need to make the following changes to config.g:

                          • Change M307 H1 A340.0 C140.0 D5.5 B0 to M307 H2 A340.0 C140.0 D5.5 B0
                          • Change M305 P1 T100000 B4725 C7.060000e-8 R4700 to M305 P1 P2 T100000 B4725 C7.060000e-8 R4700
                          • Change M563 P0 D0 H1 to M563 P0 D0 H2

                          4. If that works, and your Duet is under warranty, submit a warranty claim.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • A Former User?
                            A Former User
                            last edited by

                            @dc42:

                            Thanks. I suspect that your Duet has developed a fault in the heater 1 drive circuit. Please do the following:

                            1. Check the extruder heater wiring carefully to make sure it doesn't have a short to anything.Went through the wires carefully the wires all seem to be in decent shape

                            2. If you have a multimeter, measure the resistance of the heater cartridge. See step 9 at https://e3d-online.dozuki.com/Guide/V6+Assembly/6?lang=en. Also use your multimeter to check that there is no continuity between the heater wires and the hot end metalwork.The resistance of the heater cartridge was 14.2, I checked it at the cartridge and at every place that a connection was made along the wire all the way back to the duet its self. It stayed the same. I also checked for continuity between the wires and the metal parts, there was none.

                            3. If those tests are all OK, try using the E1 heater output instead. You will need to make the following changes to config.g:I did your changes, as soon as I connect the duet HEATER 2 says 2000 degrees

                            • Change M307 H1 A340.0 C140.0 D5.5 B0 to M307 H2 A340.0 C140.0 D5.5 B0
                            • Change M305 P1 T100000 B4725 C7.060000e-8 R4700 to M305 P1 T100000 B4725 C7.060000e-8 R4700
                            • Change M563 P0 D0 H1 to M563 P0 D0 H2

                            4. If that works, and your Duet is under warranty, submit a warranty claim.

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                            • dc42undefined
                              dc42 administrators
                              last edited by

                              I made a mistake, in the M305 command you need to change P1 to P2. Also, you need to move the thermistor from the E0 to the E1 thermistor input, or else add X1 to that M305 P2 command.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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                              • A Former User?
                                A Former User
                                last edited by

                                @dc42:

                                I made a mistake, in the M305 command you need to change P1 to P2. Also, you need to move the thermistor from the E0 to the E1 thermistor input, or else add X1 to that M305 P2 command.

                                Hi I did the changes and switched the plug from E0 to E1 but im still getting a fault "Error: Heating fault on heater 2, temperature rising much more slowly than the expected 1.8°C/sec"

                                Here is my config file, just want to make sure I did the changes you requested correctly.

                                ; General preferences
                                M111 S0 ; Debugging off
                                G21 ; Work in millimetres
                                G90 ; Send absolute coordinates…
                                M83 ; ...but relative extruder moves
                                M555 P2 ; Set firmware compatibility to look like Marlin
                                M208 X365 Y250 Z295 S0 ; Set axis maxima

                                ; Endstops
                                M574 X1 Y1 Z1 S0 ; Define active low and unused microswitches
                                M307 H3 A-1 C-1 D-1 ;

                                M558 P5 X0 Y0 Z1 H5 F100 T2000

                                G31 X-43 Y0 Z1.75 P25

                                M557 X15:365 Y15:250 S68 ; Define mesh grid

                                ; Drives
                                M584 X0 Y1 Z2 E3
                                M569 P0 S1 ; Drive 0 goes forwards - X
                                M569 P1 S0 ; Drive 1 goes backwards - Y
                                M569 P2 S0 ; Drive 2 goes backwards - Z
                                M569 P3 S1 ; Drive 3 goes forwards - Extruder

                                M350 X16 Y16 Z16 E16 I1 ; Configure microstepping with interpolation 16
                                M92 X80 Y80 Z1600 E800 ; Set steps per mm 16
                                M566 X600 Y600 Z12 E120 ; Set maximum instantaneous speed changes (mm/min) - (JERK)
                                M203 X6000 Y6000 Z500 E400 ; Set maximum speeds (mm/min)
                                M201 X1000 Y1000 Z1000 E250 ; Set accelerations (mm/s^2)
                                M204 P1000 T1000 ; Set Max acceleration for P=printing moves and T=travel moves
                                M906 X1600 Y1600 Z900 E1000 I30 ; Set motor currents (mA) and motor idle factor in per cent
                                M84 S30 ; Set idle timeout

                                ; Heaters
                                M305 P0 T99600 B4388 C0 R4700 ; Set thermistor + ADC parameters for heater 1 - HOTEND E3d
                                M143 H0 S120 ; Set temperature limit for heater 0 to 120C
                                M305 P2 T100000 B4725 C7.060000e-8 R4700 ; Set thermistor + ADC parameters for heater 1
                                M143 H1 S280 ; Set temperature limit for heater 1 to 280C
                                M307 H2 A340.0 C140.0 D5.5 B0 ;Hotend E3d pid

                                ; Tools
                                M563 P0 D0 H2 ; Define tool 0
                                G10 P0 X0 Y0 Z0 ; Set tool 0 axis offsets
                                G10 P0 R0 S0 ; Set initial tool 0 active and standby temperatures to 0C

                                ; Network
                                M550 PBlack Widow ; Set machine name
                                M552 S1 ; Enable network
                                M587 S"RCMP Surveillance" P"241428433" ; Configure access point. You can delete this line once connected
                                M586 P0 S1 ; Enable HTTP
                                M586 P1 S0 ; Disable FTP
                                M586 P2 S0 ; Disable Telnet

                                ; Fans
                                M106 P0 S0 I0 F500 H-1 ; Set fan 0 value, PWM signal inversion and frequency. Thermostatic control is turned off

                                M106 P1 S1 I0 F500 H1 T45 ; Set fan 1 value, PWM signal inversion and frequency. Thermostatic control is turned on

                                M106 P2 S1 I0 F500 H1 T45 ; Set fan 2 value, PWM signal inversion and frequency. Thermostatic control is turned on

                                ; Custom settings are not configured

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                                • dc42undefined
                                  dc42 administrators
                                  last edited by

                                  Does the E1 extruder LED turn on? Is the blue VIN LED on the Duet LED lit?

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                  • A Former User?
                                    A Former User
                                    last edited by

                                    @dc42:

                                    Does the E1 extruder LED turn on? Is the blue VIN LED on the Duet LED lit?

                                    The Blue VIN light is on but the E1 extruder light does not come on

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                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      Is the bed heater working?

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                      • A Former User?
                                        A Former User
                                        last edited by

                                        @dc42:

                                        Is the bed heater working?

                                        yes

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                                        • dc42undefined
                                          dc42 administrators
                                          last edited by

                                          Thanks. It seems odd that neither bed heater output appears to be working, but I didn't spot anything wrong with your configuration. Please initiate a request for replacement or repair under warranty.

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                          • A Former User?
                                            A Former User
                                            last edited by

                                            Ok Thanks DC42, I know you have got to be a super busy person. I very much appreciate all the help you have given. Going to pick up a new board now. Fingers crossed.

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