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    No communication after erase button pressed

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    Firmware installation
    firmware connectivity erase
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    • denkeundefined
      denke @Spodeopieter
      last edited by denke

      @spodeopieter said in No communication after erase button pressed:

      device descriptor read/64, error -71

      Did some digging, and red that this message usually means that the device has exceeded the current limit of the port it means some general communication error, but either way it is worth a try

      I, provided I have a notebook, would try to remove the sdcard, give the panel external 12/24v power, unplug the notebook from the charger and any other device connected to the mains voltage, and try the connection that way.

      And / or an usb cable with multiple computer side connectors used by some mobile hdds.

      I really do not know if it would help, but it is worth a try

      Spodeopieterundefined 1 Reply Last reply Reply Quote 0
      • Spodeopieterundefined
        Spodeopieter @denke
        last edited by

        @denke

        Ok , so I just tried this , still no luck. I also tried running through usb isolator.

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        • Spodeopieterundefined
          Spodeopieter @dc42
          last edited by

          @dc42

          So what are the next steps ?

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          • dc42undefined
            dc42 administrators
            last edited by

            Which country are you in?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            Spodeopieterundefined 1 Reply Last reply Reply Quote 0
            • Spodeopieterundefined
              Spodeopieter @dc42
              last edited by

              @dc42

              I am in South Africa , Pretoria

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              • dc42undefined
                dc42 administrators
                last edited by

                Unless you have someone local to you who may be able to diagnose the board, your best option may be to arrange with forum user W3DRK to send the board to him (he is in the US) and take a look at it. he is experienced at diagnosing and repairing Duets.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • Spodeopieterundefined
                  Spodeopieter
                  last edited by

                  Can you assist me with a jtag reflash ?

                  Spodeopieterundefined 1 Reply Last reply Reply Quote 0
                  • Spodeopieterundefined
                    Spodeopieter @Spodeopieter
                    last edited by

                    @dc42

                    Reliable shipping to USA and back would cost me quite a bit of money. Buying a new one would be a better bet for me.

                    I would really like to give the JTAG reflash a go.

                    What programmer do you use for flashing over JTAG ? and can you provide me with a wiring diagram ? Also , what binary should I flash ?

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      We have never flashed a board using JTAG, we flash using USB.

                      The symptoms you report are odd and it sounds to me more like a wiring or driver issue, except that you have tried multiple PCs. Have you measured the voltage on the +3.3V rail? Is any of the chips or the WiFi module on the Duet getting hot?

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      Spodeopieterundefined 1 Reply Last reply Reply Quote 0
                      • Spodeopieterundefined
                        Spodeopieter @dc42
                        last edited by

                        @dc42 said in No communication after erase button pressed:

                        cept that you have tried multiple PCs. Have you measured the voltage on the +3.3V rail? Is any of the chips or the WiFi module on the Duet getting hot?

                        3.3 v rail seems good , the SAM chip is getting a little hot , around 40 degrees , the esp is ice cold.

                        Just another thing I noticed , if I press the erase or reset button , nothing happens , no flashing of any LED's

                        dc42undefined 1 Reply Last reply Reply Quote 0
                        • dc42undefined
                          dc42 administrators @Spodeopieter
                          last edited by

                          @spodeopieter said in No communication after erase button pressed:

                          3.3 v rail seems good , the SAM chip is getting a little hot , around 40 degrees , the esp is ice cold.

                          Just another thing I noticed , if I press the erase or reset button , nothing happens , no flashing of any LED's

                          The SAM shouldn't get hot if it's just waiting to be flashed. Perhaps it is faulty.

                          Once the chip is erased and waiting to be bootloaded, I wouldn't expect the Erase or Reset buttons to flash any LEDs.

                          It's possible in theory to program the processor via the PanelDue port (and for the same reason, having a PanelDue connected might interfere with programming over USB, although in practice it doesn't seem to). You would need Bossa or SAM-BA and a serial-to-UART converter with 3.3V signal levels.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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