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    Cannot connect through USB. Driver issue?

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    • CyberDustinundefined
      CyberDustin
      last edited by

      Now it's showing up as a Bossa Program Port. I'm so frustrated I don't know what to do.

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      • JoergS5undefined
        JoergS5
        last edited by

        There are some findings if you search for bossa port, e.g.
        https://community.atmel.com/forum/board-detected-bossa-program-port-help

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        • JoergS5undefined
          JoergS5
          last edited by JoergS5

          After detecting as Bossa port, maybe it is sufficient to reboot or remove/reinstall USB driver now. (I would restart first, then try reinstall). With reboot turn PC off (no hibernate mode, really off).

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          • dc42undefined
            dc42 administrators
            last edited by

            If it is showing up as a Bossa port, that means the firmware has been erased. Probably, you pressed the Erase button. You will need to install main firmware as described at https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware#Section_Fallback_procedure_Num_3.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • CyberDustinundefined
              CyberDustin
              last edited by

              I've been able to connect to the board now through YAT and the Duet WebControl. Unfortunately when I connect through Web Control and go to System Editor, nothing is there
              0_1529788482450_yjfytjh.png

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              • dc42undefined
                dc42 administrators
                last edited by dc42

                Which firmware version did you install? The Settings/General page of DWC should tell you what you have.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • CyberDustinundefined
                  CyberDustin
                  last edited by

                  Firmware Name: RepRapFirmware for Duet 2 WiFi/Ethernet
                  Firmware Electronics: Duet WiFi 1.02 or later
                  Firmware Version: 1.21 (2018-03-21)
                  WiFi Server Version: 1.21RC4(08b3)
                  Web Interface Version: 1.21.1

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                  • sarahmillerundefined
                    sarahmiller
                    last edited by

                    you can check with the computer setting and see what issue you are facing if still the problem is not solved, you can check with Microsoft 365 support and get step by step details to a configuration.

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      Perhaps the /sys folder is missing from the SD card?

                      What happens if you send M21 from the GCode Console page of the web interface?

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • CyberDustinundefined
                        CyberDustin
                        last edited by

                        I'm getting this M21 SDHC card mounted in slot 0, capacity 3.98Gb<LF>ok<LF>

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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          In that case the card is mounted (at least after you ran M21). Have you checked whether the /sys folder exists on the SD card?

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • CyberDustinundefined
                            CyberDustin
                            last edited by

                            Yes /sys file is there.

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                            • dc42undefined
                              dc42 administrators
                              last edited by

                              When you get the "Card is not mounted" error:

                              • Try sending M39 to report the SD card information;
                              • Send M21 to mount the card, then see if the System Editor page works.

                              It could be that your SD card socket has a dodgy contact.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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