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    Duet Wifi upgrade to 1.19 failed and I cannot access my printer.

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    • Condensedcloudundefined
      Condensedcloud @dc42
      last edited by Condensedcloud

      @dc42 Sending M122 from pronterface (w/o getting connected in terminal) :

      M122
      SENDING:M122
      === Diagnostics ===
      RepRapFirmware for Duet 2 WiFi/Ethernet version 2.02(RTOS) running on Duet WiFi 1.0 or 1.01
      Board ID: 08D6M-91AST-L23S4-7J1DG-3S86K-TPXFK
      Used output buffers: 1 of 20 (1 max)
      === RTOS ===
      Static ram: 25524
      Dynamic ram: 98588 of which 0 recycled
      Exception stack ram used: 304
      Never used ram: 6656
      Tasks: NETWORK(ready,1872) HEAT(blocked,1324) MAIN(running,3868) IDLE(ready,200)
      Owned mutexes:
      === Platform ===
      Last reset 00:00:24 ago, cause: power up
      Last software reset details not available
      Error status: 0
      [ERROR] Error status: 0

      Free file entries: 10
      SD card 0 detected, interface speed: 20.0MBytes/sec
      SD card longest block write time: 0.0ms, max retries 0
      MCU temperature: min 16.1, current 19.7, max 19.9
      Supply voltage: min 0.0, current 0.6, max 0.6, under voltage events: 0, over voltage events: 0, power good: no
      Driver 0: ok, SG min/max not available
      Driver 1: ok, SG min/max not available
      Driver 2: ok, SG min/max not available
      Driver 3: ok, SG min/max not available
      Driver 4: ok, SG min/max not available
      Date/time: 1970-01-01 00:00:00
      Cache data hit count 41978028
      Slowest loop: 0.28ms; fastest: 0.06ms
      I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0
      === Move ===
      Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 240, MaxWait: 0ms, Underruns: 0, 0
      Scheduled moves: 0, completed moves: 0
      Bed compensation in use: none
      Bed probe heights: 0.000 0.000 0.000 0.000 0.000
      === Heat ===
      Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
      Heater 1 is on, I-accum = 0.0
      === GCodes ===
      Segments left: 0
      Stack records: 1 allocated, 0 in use
      Movement lock held by null
      http is idle in state(s) 0
      telnet is idle in state(s) 0
      file is idle in state(s) 0
      serial is ready with "M122" in state(s) 0
      aux is idle in state(s) 0
      daemon is idle in state(s) 0
      queue is idle in state(s) 0
      autopause is idle in state(s) 0
      Code queue is empty.
      === Network ===
      Slowest loop: 0.18ms; fastest: 0.00ms
      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
      HTTP sessions: 0 of 8

      • WiFi -
        Network state is disabled
        WiFi module is disabled
        Failed messages: pending 2779096485, notready 2779096485, noresp 2779096485
        Socket states: 0 0 0 0 0 0 0 0
      1 Reply Last reply Reply Quote 0
      • dc42undefined
        dc42 administrators
        last edited by dc42

        Send M552 S0 to enable the WiFi module, then repeat the M122. Then send M552 S1 to try to connect to the AP, give it half a minute to connect, and run M552 again.

        I think your browser may have cached the error message page and not be connecting to the Duet.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        1 Reply Last reply Reply Quote 0
        • Condensedcloudundefined
          Condensedcloud
          last edited by Condensedcloud

          @dc42 Tried clearing cached data in browser (EDIT: also tried a different browser), same result, wall of text:

          Connecting...
          Printer is now online.

          M552 S0
          SENDING:M552 S0
          WiFi module started
          M122
          SENDING:M122
          === Diagnostics ===
          RepRapFirmware for Duet 2 WiFi/Ethernet version 2.02(RTOS) running on Duet WiFi 1.0 or 1.01
          Board ID: 08D6M-91AST-L23S4-7J1DG-3S86K-TPXFK
          Used output buffers: 1 of 20 (1 max)
          === RTOS ===
          Static ram: 25524
          Dynamic ram: 98588 of which 0 recycled
          Exception stack ram used: 256
          Never used ram: 6704
          Tasks: NETWORK(ready,1492) HEAT(blocked,1296) MAIN(running,3868) IDLE(ready,200)
          Owned mutexes:
          === Platform ===
          Last reset 00:00:48 ago, cause: power up
          Last software reset details not available
          Error status: 0
          [ERROR] Error status: 0

          Free file entries: 10
          SD card 0 detected, interface speed: 20.0MBytes/sec
          SD card longest block write time: 0.0ms, max retries 0
          MCU temperature: min 16.0, current 21.2, max 21.4
          Supply voltage: min 0.0, current 0.5, max 0.8, under voltage events: 0, over voltage events: 0, power good: no
          Driver 0: ok, SG min/max not available
          Driver 1: ok, SG min/max not available
          Driver 2: ok, SG min/max not available
          Driver 3: ok, SG min/max not available
          Driver 4: ok, SG min/max not available
          Date/time: 1970-01-01 00:00:00
          Cache data hit count 86005194
          Slowest loop: 99.20ms; fastest: 0.06ms
          I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0
          === Move ===
          Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 240, MaxWait: 0ms, Underruns: 0, 0
          Scheduled moves: 0, completed moves: 0
          Bed compensation in use: none
          Bed probe heights: 0.000 0.000 0.000 0.000 0.000
          === Heat ===
          Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
          Heater 1 is on, I-accum = 0.0
          === GCodes ===
          Segments left: 0
          Stack records: 1 allocated, 0 in use
          Movement lock held by null
          http is idle in state(s) 0
          telnet is idle in state(s) 0
          file is idle in state(s) 0
          serial is ready with "M122" in state(s) 0
          aux is idle in state(s) 0
          daemon is idle in state(s) 0
          queue is idle in state(s) 0
          autopause is idle in state(s) 0
          Code queue is empty.
          === Network ===
          Slowest loop: 1.28ms; fastest: 0.00ms
          Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
          HTTP sessions: 0 of 8

          • WiFi -
            Network state is running
            WiFi module is idle
            Failed messages: pending 0, notready 0, noresp 0
            WiFi firmware version 1.22
            WiFi MAC address a0:20:a6:19:45:f5
            WiFi Vcc 3.38, reset reason Turned on by main processor
            WiFi flash size 4194304, free heap 33632
            Socket states: 0 0 0 0 0 0 0 0

          M552 S1
          SENDING:M552 S1
          WiFi module is connected to access point interwebs, IP address 10.0.0.28
          M552
          SENDING:M552
          WiFi module is connected to access point interwebs, IP address 10.0.0.28

          1 Reply Last reply Reply Quote 0
          • dc42undefined
            dc42 administrators
            last edited by

            Please confirm, you have a folder called www in the root of the SD card (not inside /sys), and in that folder is a file called reprap.htm or reprap.htm.gz ?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            1 Reply Last reply Reply Quote 0
            • Condensedcloudundefined
              Condensedcloud
              last edited by Condensedcloud

              confirmed: https://imgur.com/a/30g8QEV

              dc42undefined 1 Reply Last reply Reply Quote 0
              • dc42undefined
                dc42 administrators @Condensedcloud
                last edited by

                @condensedcloud, thanks for the image. I can now see the problem. Instead of copying the DuetWebControl-xxx.zip file into /www you need to extract the contents of it into /www.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                Condensedcloudundefined 1 Reply Last reply Reply Quote 0
                • Condensedcloudundefined
                  Condensedcloud @dc42
                  last edited by Condensedcloud

                  @dc42 I dropped the .zip file into the /www folder I then double clicked it to extract it into the folder. I then followed the Getting Connected to Your Duet Steps into the Terminal. Same result (EDIT: left the .zip file in the /www folder)

                  Dougal1957undefined 1 Reply Last reply Reply Quote 0
                  • Dougal1957undefined
                    Dougal1957 @Condensedcloud
                    last edited by

                    @condensedcloud you have 1 level of directories to many in the /www folder. You need to extract the file into /WWW from outside of it and not within it if that makes sense

                    0_1549788382044_1343efc6-e47e-4670-9e4b-5505f1205d2d-image.png

                    You need to remove the DuetWebControl-1.22.6 folder

                    1 Reply Last reply Reply Quote 0
                    • dc42undefined
                      dc42 administrators
                      last edited by dc42

                      The image you posted doesn't show reprap.htm.gz or the js and css folders as being directly contained on /www. It only shows them as being contained in /www/DuetWebControl-1.22.6. I guess when you extracted the zip, it created a new folder.

                      Edit: Dougal beat me to it.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      1 Reply Last reply Reply Quote 0
                      • Condensedcloudundefined
                        Condensedcloud
                        last edited by

                        YASSSSS, Thank You. Thank You. Thank you Gentleman. I was losing hope and we are online. I thought I had a dead printer on my hand. I've heard you are the best in the business and your customer support has proven it to be so. (not to mention the quietest and smoothest delta I've ever worked with due to your handiwork) I plan on building a few more printers in the near future with some friends and I hope to not be such a pain in the arse for you guys soon. You get my standing ovation for your diligence standing behind your product.

                        1 Reply Last reply Reply Quote 0
                        • Condensedcloudundefined
                          Condensedcloud
                          last edited by Condensedcloud

                          Can I buy you guys a beer?(EDIT where/who do I donate/paypal) I do plan to support the project with future builds utilizing the chip but I do appreciate the above and beyond support you've provided.

                          dc42undefined 1 Reply Last reply Reply Quote 0
                          • dc42undefined
                            dc42 administrators @Condensedcloud
                            last edited by

                            @condensedcloud said in Duet Wifi upgrade to 1.19 failed and I cannot access my printer.:

                            Can I buy you guys a beer?(EDIT where/who do I donate/paypal) I do plan to support the project with future builds utilizing the chip but I do appreciate the above and beyond support you've provided.

                            If you bought a genuine Duet from Duet3d or one of our distributors, then no need to donate because support is part of what you paid for. But beers are always welcome, so if you are at MRRF or 3D meetup Sweden or 3d meetup UK or TCT this year, say hello to Duet3d staff there!

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                            1 Reply Last reply Reply Quote 0
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