Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Duet Wifi upgrade to 1.19 failed and I cannot access my printer.

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
    5
    54
    4.7k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • dc42undefined
      dc42 administrators
      last edited by dc42

      Send M552 S0 to enable the WiFi module, then repeat the M122. Then send M552 S1 to try to connect to the AP, give it half a minute to connect, and run M552 again.

      I think your browser may have cached the error message page and not be connecting to the Duet.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

      1 Reply Last reply Reply Quote 0
      • Condensedcloudundefined
        Condensedcloud
        last edited by Condensedcloud

        @dc42 Tried clearing cached data in browser (EDIT: also tried a different browser), same result, wall of text:

        Connecting...
        Printer is now online.

        M552 S0
        SENDING:M552 S0
        WiFi module started
        M122
        SENDING:M122
        === Diagnostics ===
        RepRapFirmware for Duet 2 WiFi/Ethernet version 2.02(RTOS) running on Duet WiFi 1.0 or 1.01
        Board ID: 08D6M-91AST-L23S4-7J1DG-3S86K-TPXFK
        Used output buffers: 1 of 20 (1 max)
        === RTOS ===
        Static ram: 25524
        Dynamic ram: 98588 of which 0 recycled
        Exception stack ram used: 256
        Never used ram: 6704
        Tasks: NETWORK(ready,1492) HEAT(blocked,1296) MAIN(running,3868) IDLE(ready,200)
        Owned mutexes:
        === Platform ===
        Last reset 00:00:48 ago, cause: power up
        Last software reset details not available
        Error status: 0
        [ERROR] Error status: 0

        Free file entries: 10
        SD card 0 detected, interface speed: 20.0MBytes/sec
        SD card longest block write time: 0.0ms, max retries 0
        MCU temperature: min 16.0, current 21.2, max 21.4
        Supply voltage: min 0.0, current 0.5, max 0.8, under voltage events: 0, over voltage events: 0, power good: no
        Driver 0: ok, SG min/max not available
        Driver 1: ok, SG min/max not available
        Driver 2: ok, SG min/max not available
        Driver 3: ok, SG min/max not available
        Driver 4: ok, SG min/max not available
        Date/time: 1970-01-01 00:00:00
        Cache data hit count 86005194
        Slowest loop: 99.20ms; fastest: 0.06ms
        I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0
        === Move ===
        Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 240, MaxWait: 0ms, Underruns: 0, 0
        Scheduled moves: 0, completed moves: 0
        Bed compensation in use: none
        Bed probe heights: 0.000 0.000 0.000 0.000 0.000
        === Heat ===
        Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
        Heater 1 is on, I-accum = 0.0
        === GCodes ===
        Segments left: 0
        Stack records: 1 allocated, 0 in use
        Movement lock held by null
        http is idle in state(s) 0
        telnet is idle in state(s) 0
        file is idle in state(s) 0
        serial is ready with "M122" in state(s) 0
        aux is idle in state(s) 0
        daemon is idle in state(s) 0
        queue is idle in state(s) 0
        autopause is idle in state(s) 0
        Code queue is empty.
        === Network ===
        Slowest loop: 1.28ms; fastest: 0.00ms
        Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
        HTTP sessions: 0 of 8

        • WiFi -
          Network state is running
          WiFi module is idle
          Failed messages: pending 0, notready 0, noresp 0
          WiFi firmware version 1.22
          WiFi MAC address a0:20:a6:19:45:f5
          WiFi Vcc 3.38, reset reason Turned on by main processor
          WiFi flash size 4194304, free heap 33632
          Socket states: 0 0 0 0 0 0 0 0

        M552 S1
        SENDING:M552 S1
        WiFi module is connected to access point interwebs, IP address 10.0.0.28
        M552
        SENDING:M552
        WiFi module is connected to access point interwebs, IP address 10.0.0.28

        1 Reply Last reply Reply Quote 0
        • dc42undefined
          dc42 administrators
          last edited by

          Please confirm, you have a folder called www in the root of the SD card (not inside /sys), and in that folder is a file called reprap.htm or reprap.htm.gz ?

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

          1 Reply Last reply Reply Quote 0
          • Condensedcloudundefined
            Condensedcloud
            last edited by Condensedcloud

            confirmed: https://imgur.com/a/30g8QEV

            dc42undefined 1 Reply Last reply Reply Quote 0
            • dc42undefined
              dc42 administrators @Condensedcloud
              last edited by

              @condensedcloud, thanks for the image. I can now see the problem. Instead of copying the DuetWebControl-xxx.zip file into /www you need to extract the contents of it into /www.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

              Condensedcloudundefined 1 Reply Last reply Reply Quote 0
              • Condensedcloudundefined
                Condensedcloud @dc42
                last edited by Condensedcloud

                @dc42 I dropped the .zip file into the /www folder I then double clicked it to extract it into the folder. I then followed the Getting Connected to Your Duet Steps into the Terminal. Same result (EDIT: left the .zip file in the /www folder)

                Dougal1957undefined 1 Reply Last reply Reply Quote 0
                • Dougal1957undefined
                  Dougal1957 @Condensedcloud
                  last edited by

                  @condensedcloud you have 1 level of directories to many in the /www folder. You need to extract the file into /WWW from outside of it and not within it if that makes sense

                  0_1549788382044_1343efc6-e47e-4670-9e4b-5505f1205d2d-image.png

                  You need to remove the DuetWebControl-1.22.6 folder

                  1 Reply Last reply Reply Quote 0
                  • dc42undefined
                    dc42 administrators
                    last edited by dc42

                    The image you posted doesn't show reprap.htm.gz or the js and css folders as being directly contained on /www. It only shows them as being contained in /www/DuetWebControl-1.22.6. I guess when you extracted the zip, it created a new folder.

                    Edit: Dougal beat me to it.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                    1 Reply Last reply Reply Quote 0
                    • Condensedcloudundefined
                      Condensedcloud
                      last edited by

                      YASSSSS, Thank You. Thank You. Thank you Gentleman. I was losing hope and we are online. I thought I had a dead printer on my hand. I've heard you are the best in the business and your customer support has proven it to be so. (not to mention the quietest and smoothest delta I've ever worked with due to your handiwork) I plan on building a few more printers in the near future with some friends and I hope to not be such a pain in the arse for you guys soon. You get my standing ovation for your diligence standing behind your product.

                      1 Reply Last reply Reply Quote 0
                      • Condensedcloudundefined
                        Condensedcloud
                        last edited by Condensedcloud

                        Can I buy you guys a beer?(EDIT where/who do I donate/paypal) I do plan to support the project with future builds utilizing the chip but I do appreciate the above and beyond support you've provided.

                        dc42undefined 1 Reply Last reply Reply Quote 0
                        • dc42undefined
                          dc42 administrators @Condensedcloud
                          last edited by

                          @condensedcloud said in Duet Wifi upgrade to 1.19 failed and I cannot access my printer.:

                          Can I buy you guys a beer?(EDIT where/who do I donate/paypal) I do plan to support the project with future builds utilizing the chip but I do appreciate the above and beyond support you've provided.

                          If you bought a genuine Duet from Duet3d or one of our distributors, then no need to donate because support is part of what you paid for. But beers are always welcome, so if you are at MRRF or 3D meetup Sweden or 3d meetup UK or TCT this year, say hello to Duet3d staff there!

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post
                          Unless otherwise noted, all forum content is licensed under CC-BY-SA