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    Problems updating firmware - now board unconcious!

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    • dc42undefined
      dc42 administrators
      last edited by

      It could be a problem with the SD card. PanelDue shows "Starting up" when the Duet has acknowledged it but has not finished processing config.g. So put the SD card in a PC and check it for corruption. If necessary, reformat it and put a fresh copy of the /sys files on it, or try a new SD card.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • SimonRaffertyundefined
        SimonRafferty
        last edited by

        Thanks David - I'll try that now!

        Si

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        • SimonRaffertyundefined
          SimonRafferty
          last edited by

          Sadly - that didn't help!
          No obvious corruption. Did a low level format and restored the original files from Github - behaves the same
          Tried brand new 8Gb Card with original then my edited files - still nothing.
          Any other options?

          Si

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          • dc42undefined
            dc42 administrators
            last edited by

            I can think of the following possibilities:

            1. Something in your config.g is triggering an undiscovered firmware bug. But if you have restored config.g from github, we can rule that out.

            2. A power supply problem. If you are using USB power only, bear in mind that a typical PC USB port cannot handle a Duet + 7" screen, and some USB ports may struggle to handle a Duet + 5" screen.

            3. A fault has developed on your Duet WiFi. If you have ruled out (1) and (2), ask your supplier for a replacement under warranty. You will probably be asked to send your Duet WiFi to me for investigation.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • SimonRaffertyundefined
              SimonRafferty
              last edited by

              And the answer is….2 - well, kind of
              It turns out that the firmware was running OK. Every time the ESP tries to connect (Blue LED Flashes), the power dips and the board reboots.
              I've tried powering the board via a powered USB Hub, with PanelDUE disconnected - and Pronterface then connects.
              But......
              When you send M552 S1 to connect to the network, the same thing happens and it re-boots. Later I'll put a scope on the Vcc line to see.
              Same happens powering the board from 24v.
              I think therefore it is a power issue - the USB / On board regulator cannot supply enough juice for the ESP.

              Si

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              • dc42undefined
                dc42 administrators
                last edited by

                It sounds like the ESP on your Duet WiFi needs to be replaced. Contact your supplier for a replacement board.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • SimonRaffertyundefined
                  SimonRafferty
                  last edited by

                  That's a shame. Will do.

                  Thanks for your speedy help.

                  Si

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    One more thing to check: disconnect anything you have that might be drawing excessive power from the 3.3v rail, such as the Z probe and any endstop switches you have that use the centre pin of the endstop connector. It could be chat the 3.3V regulator is overheating.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • SimonRaffertyundefined
                      SimonRafferty
                      last edited by

                      I put a scope on it last night. The 3.3v rail stays within a few mV - no spikes or drop-outs that I could see.

                      There's nothing getting obviously hot:

                      The hottest point top right, is the SD Socket
                      The alignment of the visual & thermal on this is a bit out - but you get the idea.

                      These were taken after the board had been powered (from 24v) for half an hour in a pretty cold workshop (16C)

                      Si

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                      • SimonRaffertyundefined
                        SimonRafferty
                        last edited by

                        I've disconnected the Z probe. None of my end-stops use the centre pin - but I disconnected them as well. No change.

                        The only thing that makes a difference is to comment out this line in Config.g
                        ;M552 S1 ; Start WiFi

                        Then it's as normal, but without the Wifi (Obviously).

                        I think it's reasonable to conclude that the ESP is dodgy!

                        Si

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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          Looks like the processor is warm and so is the 3.3V regulator. That is normal. What surprises me is that the crystal and the SD socket appear to be warmer than either.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • elmoretundefined
                            elmoret
                            last edited by

                            I'd guess that's IR reflections from the room.

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                            • SimonRaffertyundefined
                              SimonRafferty
                              last edited by

                              My guess is the SD socket is 'hot' because of the residual heat from me holding the SD Card. It's perfectly possible I touched the Xtal at the same time! Mind you, they are only 2C warmer than ambient - so not exactly hot.

                              I'd like to thank David for his help and Roland from T3P3 for sending a new board (which works perfectly) so quickly. It arrived at mid-day today. I'll return the dodgy one to David by return.

                              Exemplary service all round!

                              Si

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