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    U3 Buck ruptured? Admin please advise~

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    • kungpaoshiziundefined
      kungpaoshizi
      last edited by

      0_1551713655308_u3.jpg

      Worked on 5v usb, went through all setup referenced here:
      https://duet3d.dozuki.com/Guide/1.)+Getting+Connected+to+your+Duet/7

      Used stable reprap configurator. Wired according to guide, more than triple checked every connection. Tediously crimped all connections. 🙂
      Hooked up wiring according to guide and bltouch section.

      Turned it on, 12v lit up, 5v lit up, 3's were dim or not lit, diag flashed a few times, nothing. So I hit the reset button, same, then puff of smoke, chip in the center of the pic ruptured.
      You can see bltouch wiring in the pic, otherwise I'm at a loss. I've looked for any miswiring 50 times.

      All wiring stayed mounted from my previous setup. Using the 12v psu from the Tevo Tarantula, which I've been using for some time, even printed the mount earlier that day. Have a fuse box for the bed mosfet and vin. No fuses blown anywhere. Have bed offloaded to mosfet. Dual extruder, bltouch, dual z. Ferrules all around. Have not moved any wiring for troubleshooting purposes.

      Already ordered a 2nd board and arranging to return first at MatterHackers. Awaiting their response as this happened over the weekend.

      Please advise~

      1 Reply Last reply Reply Quote 0
      • kungpaoshiziundefined
        kungpaoshizi
        last edited by

        Also tested x and y endstops over usb previous to hooking up 12v, success.

        1 Reply Last reply Reply Quote 0
        • kungpaoshiziundefined
          kungpaoshizi
          last edited by

          Just came across this post:
          https://forum.duet3d.com/topic/9212/duet-wifi-board-sparked-on-first-time-usb-connection/2

          Here's a pic of theirs vs mine
          0_1551718963884_u3-2.jpg

          1 Reply Last reply Reply Quote 0
          • dc42undefined
            dc42 administrators
            last edited by

            @kungpaoshizi, I am sorry that your board has failed. Please ask MatterHackers to replace your board under warranty, and point them to this reply as authorization.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            kungpaoshiziundefined 1 Reply Last reply Reply Quote 0
            • NicoLab28undefined
              NicoLab28
              last edited by

              I am seriously beginning to doubt that my servo is the culprit.
              I had exactly the same symptoms, and I was not offered warranty

              dc42undefined 1 Reply Last reply Reply Quote 0
              • dc42undefined
                dc42 administrators @NicoLab28
                last edited by

                @nicolab28 said in U3 Buck ruptured? Admin please advise~:

                I am seriously beginning to doubt that my servo is the culprit.
                I had exactly the same symptoms, and I was not offered warranty

                Did you report the issue on this forum? if so, please point me to the thread.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                NicoLab28undefined 1 Reply Last reply Reply Quote 0
                • dc42undefined
                  dc42 administrators
                  last edited by

                  To any of you who have suffered a blown U3 and not yet returned your Duet, please can you attempt to read whatever markings are still visible on the chip, so that we can see if there is a correlation with batch number/date. The marking on the chip is usually of the following form:

                  44031
                  xxxx
                  yyyL

                  where xxxx and yyy are numbers.

                  Thanks - David

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                  kungpaoshiziundefined 1 Reply Last reply Reply Quote 1
                  • NicoLab28undefined
                    NicoLab28 @dc42
                    last edited by

                    @dc42

                    Did you report the issue on this forum? if so, please point me to the thread.

                    https://forum.duet3d.com/topic/8242/how-to-extrude-until-trigger/26

                    @nicolab28 said in How to extrude until trigger:

                    That's what I felt, not yet looked at what it was ...
                    I reconnect the new

                    0_1546976450968_IMG_20190108_195931b.jpg

                    https://forum.duet3d.com/topic/8242/how-to-extrude-until-trigger/33

                    I had no answer

                    1 Reply Last reply Reply Quote 0
                    • dc42undefined
                      dc42 administrators
                      last edited by

                      @NicoLab28, in view of the spate of A4403 failures we have seen recently, I will approve a warranty replacement for your Duet.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      1 Reply Last reply Reply Quote 0
                      • NicoLab28undefined
                        NicoLab28
                        last edited by NicoLab28

                        Thank you DC42
                        I can still read ?651 375L, she came from duet3d.com

                        I have 2 others in 1651 375L, another bought directly at E3D which is not yet mounted, and the one that is mounted from also duet3d.com

                        The problem is that of E3d, I did not plan to install it immediately. There is another test to do?

                        1 Reply Last reply Reply Quote 0
                        • kungpaoshiziundefined
                          kungpaoshizi @dc42
                          last edited by kungpaoshizi

                          @dc42 So I received the 2nd board. It too is a 4403T if I'm seeing that correctly. Again, firmware 2.02, gcode setup via RepRap configurator stable version. I even went through today and verified the gcode necessary for the BLTouch.

                          I hook up everything except the BLtouch, everything is good. Printer functions etc.

                          I hooked up the BLtouch, and quickly turned the machine off because it seems to exhibit the same behavior.

                          The sequence is:
                          No BLTouch connected, power flips on, all power led's instantly light up, wifi led does it's thing.
                          When BLTouch connected, power flips on, VIN led lights up, and other power led's don't light, or are dim.

                          At this point I'm afraid it's going to fry U3 again, but I have it correctly hooked up according to the pictures.
                          Zprobe= White|Black|blank|blank and then to the expansion port, pin1 red pin2 ground/brown pin8(or heater3) yellow/orange

                          Now at first the BLTouch is set to 5.5v, it's the October 2017 BLTouch Smart 2.0 https://docs.wixstatic.com/ugd/f5a1c8_ae578955f18f4a02ba55fd1bc0d1fd7d.pdf

                          I even scratched the back to separate logic and make it 3.3v, but it's still not working seems to power up now though.

                          I ordered a new BLTouch that should be here tomorrow, but the one I have is genuine, and worked the morning of original installation.

                          Please advise. Board seems fine, but I'm afraid to leave it on with power led's exhibiting the same behavior prior to the roast. I assume power led's should instantly light up with every power on?

                          elmoretundefined dc42undefined 2 Replies Last reply Reply Quote 0
                          • elmoretundefined
                            elmoret @kungpaoshizi
                            last edited by

                            @kungpaoshizi "I assume power led's should instantly light up with every power on?" - Yes

                            1 Reply Last reply Reply Quote 1
                            • kungpaoshiziundefined
                              kungpaoshizi
                              last edited by kungpaoshizi

                              This post is deleted!
                              1 Reply Last reply Reply Quote 0
                              • kungpaoshiziundefined
                                kungpaoshizi
                                last edited by kungpaoshizi

                                M122
                                === Diagnostics ===
                                RepRapFirmware for Duet 2 WiFi/Ethernet version 2.02(RTOS) running on Duet WiFi 1.02 or later
                                Board ID: 08DGM-917DA-G4MSD-6J1F6-3S86P-99U7A
                                Used output buffers: 3 of 20 (14 max)
                                === RTOS ===
                                Static ram: 25524
                                Dynamic ram: 98832 of which 0 recycled
                                Exception stack ram used: 344
                                Never used ram: 6372
                                Tasks: NETWORK(ready,544) HEAT(blocked,1232) MAIN(running,3788) IDLE(ready,200)
                                Owned mutexes: WiFi(NETWORK)
                                === Platform ===
                                Last reset 00:24:27 ago, cause: software
                                Last software reset at 2019-03-09 04:31, reason: User, spinning module GCodes, available RAM 6332 bytes (slot 1)
                                Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                                Error status: 0
                                Free file entries: 10
                                SD card 0 detected, interface speed: 20.0MBytes/sec
                                SD card longest block write time: 0.0ms, max retries 0
                                MCU temperature: min 29.7, current 30.3, max 31.1
                                Supply voltage: min 11.8, current 12.2, max 12.5, under voltage events: 0, over voltage events: 0, power good: yes
                                Driver 0: standstill, SG min/max not available
                                Driver 1: standstill, SG min/max not available
                                Driver 2: standstill, SG min/max not available
                                Driver 3: standstill, SG min/max not available
                                Driver 4: standstill, SG min/max not available
                                Date/time: 2019-03-09 04:55:43
                                Cache data hit count 4294967295
                                Slowest loop: 5.45ms; fastest: 0.07ms
                                I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0
                                === Move ===
                                Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm: 238, MaxWait: 1129814ms, Underruns: 0, 0
                                Scheduled moves: 13, completed moves: 13
                                Bed compensation in use: none
                                Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                                === Heat ===
                                Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                                Heater 0 is on, I-accum = 0.2
                                Heater 1 is on, I-accum = 0.4
                                === GCodes ===
                                Segments left: 0
                                Stack records: 1 allocated, 0 in use
                                Movement lock held by null
                                http is idle in state(s) 0
                                telnet is idle in state(s) 0
                                file is idle in state(s) 0
                                serial is idle in state(s) 0
                                aux is idle in state(s) 0
                                daemon is idle in state(s) 0
                                queue is idle in state(s) 0
                                autopause is idle in state(s) 0
                                Code queue is empty.
                                === Network ===
                                Slowest loop: 14.33ms; fastest: 0.00ms
                                Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                                HTTP sessions: 1 of 8

                                • WiFi -
                                  Network state is running
                                  WiFi module is connected to access point
                                  Failed messages: pending 0, notready 0, noresp 0
                                  WiFi firmware version 1.21
                                  WiFi Vcc 3.34, reset reason Turned on by main processor
                                  WiFi flash size 4194304, free heap 14776
                                  WiFi IP address 192.168.1.229
                                  WiFi signal strength -48dBm, reconnections 0, sleep mode modem
                                  Socket states: 0 0 0 0 0 0 0 0
                                1 Reply Last reply Reply Quote 0
                                • kungpaoshiziundefined
                                  kungpaoshizi @dc42
                                  last edited by kungpaoshizi

                                  @dc42 44031-1747-686L btw I think, hard to read, apologies for not posting earlier

                                  1 Reply Last reply Reply Quote 0
                                  • dc42undefined
                                    dc42 administrators @kungpaoshizi
                                    last edited by dc42

                                    @kungpaoshizi said in U3 Buck ruptured? Admin please advise~:

                                    No BLTouch connected, power flips on, all power led's instantly light up, wifi led does it's thing.
                                    When BLTouch connected, power flips on, VIN led lights up, and other power led's don't light, or are dim.

                                    It sounds that your BLTouch is shorting out the 5V supply. This could either mean that it is faulty, or that then +5V and ground wires have been connected the wrong way round either now or in the past.

                                    My current theory about these U3 failures is that they are triggered by a combination of the Duet VIN being at or above the maximum allowed (25V) and the load on the 5V supply being abnormally high. So please don't power that BLTouch from the Duet using VIN power as long as it is shorting out the 5V rail.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                                    kungpaoshiziundefined 1 Reply Last reply Reply Quote 0
                                    • kungpaoshiziundefined
                                      kungpaoshizi @dc42
                                      last edited by

                                      @dc42 Well, here's a pickle for ya. After unplugging and plugging the bltouch to the board multiple times, everything started working.
                                      After receiving the new bltouch, everything worked for it too.
                                      My first thought was maybe the 5v pin on the expansion port was loose, but it's not turned off the bltouch at all since it started working.

                                      I've printed more than 20-30 hours so far, turned the unit on/off many times. The only thing I've not done yet is rehooked all the connections up. I'll be doing that soon though as I'm changing psu's and steppers.

                                      I'll update further if I have anything happen. I will say awesome work. Truly awesome. The experience connecting to WiFi and transitioning between machines via web page has been flawless. Thank you sir! 🙂

                                      1 Reply Last reply Reply Quote 0
                                      • dc42undefined
                                        dc42 administrators
                                        last edited by dc42

                                        I'm glad it's working. Is there any chance that a whisker from one of the BLTouch wires escaped the crimp and was shorting to the next pin? That's been known to happen before.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                                        kungpaoshiziundefined 1 Reply Last reply Reply Quote 0
                                        • kungpaoshiziundefined
                                          kungpaoshizi @dc42
                                          last edited by

                                          @dc42 I checked everything very thoroughly when it wasn't working. I was pretty disappointed.

                                          Even rechecked my crimps and that the contacts from the connectors were down inside the connectors enough.

                                          1 Reply Last reply Reply Quote 0
                                          • RandyL00123undefined
                                            RandyL00123
                                            last edited by

                                            I have this issue. My bltouch got covered in plastic, and tore and shorted the wiring and my first hint of an issue was when this IC popped a hole in the top. I contacted AliExpress, and was told to go pound salt, as in their opinion, if it worked when they shipped it, it's my fault. I can't really argue with their logic, but why is there not a fuse to protect the IC from short circuits?

                                            T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
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