• Tags
  • Documentation
  • Order
  • Register
  • Login
Duet3D Logo Duet3D
  • Tags
  • Documentation
  • Order
  • Register
  • Login

Unable to connect to DWC after startup

Scheduled Pinned Locked Moved
Duet Web Control
3
40
3.0k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • undefined
    dc42 administrators
    last edited by 29 Mar 2019, 11:47

    If you send M552 from PanelDue with no parameters, what does it report?

    Duet WiFi hardware designer and firmware engineer
    Please do not ask me for Duet support via PM or email, use the forum
    http://www.escher3d.com, https://miscsolutions.wordpress.com

    1 Reply Last reply Reply Quote 0
    • undefined
      NitroFreak
      last edited by 29 Mar 2019, 20:49

      At the moment it reports that it is connected to my wifi, but the DWC is working as intended at the moment.
      I will have to check when it doesn´t anymore, it seems to do this with a sort of 2-day interval. Does this have to do with my router frequency hopping?

      0_1553892518756_IMG_2886.JPG

      1 Reply Last reply Reply Quote 0
      • undefined
        dc42 administrators
        last edited by dc42 29 Mar 2019, 21:23

        If you run M122 from Duet Web Control, what WiFi signal strength does it report?

        When you can't connect, are you certain that isn't because your router has assigned the Duet a different IP address?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        1 Reply Last reply Reply Quote 0
        • undefined
          NitroFreak
          last edited by NitroFreak 29 Mar 2019, 21:26

          It says
          WiFi signal strength -59dBm, reconnections 0, sleep mode modem
          Socket states: 0 0 0 0 0 0 0 0

          A second try said -57 dBm

          undefined 1 Reply Last reply 30 Mar 2019, 15:22 Reply Quote 0
          • undefined
            dc42 administrators @NitroFreak
            last edited by 30 Mar 2019, 15:22

            @nitrofreak said in Unable to connect to DWC after startup:

            It says
            WiFi signal strength -59dBm, reconnections 0, sleep mode modem
            Socket states: 0 0 0 0 0 0 0 0

            A second try said -57 dBm

            That's a reasonable signal strength. My guess is that when you can't connect, the signal strength has dropped. As you suggest, this could be caused by your router frequency hopping. You might like to test which channels work well and configure your router to use one of them always.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            1 Reply Last reply Reply Quote 0
            • undefined
              NitroFreak
              last edited by NitroFreak 4 Jan 2019, 02:06 1 Apr 2019, 02:05

              Okay so it happened again, and i ran M552 from the PanelDue and it said that it was connected to the wifi.
              0_1554084186268_IMG_2921.JPG
              However, no luck connecting to it over DWC.
              It was mid print, so i don´t know if that has anything to do with it.
              I´m really glad that i bought the PanelDue along with the Duet, otherwise with these frequent (2-day cycle) disconnects i would have been helpless if that happens mid print.
              So the question is now, if it is not the Wifi that the Duet suddenly cannot connect to, what could it be?

              1 Reply Last reply Reply Quote 0
              • undefined
                dc42 administrators
                last edited by 1 Apr 2019, 08:42

                Which main and WiFi firmware versions are you running? Recommended is 2.02 (unless you are running 2.03beta) and 1.22 or 1.23.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                1 Reply Last reply Reply Quote 0
                • undefined
                  NitroFreak
                  last edited by 1 Apr 2019, 12:29

                  Hi David,
                  My firmware version is 2.02(RTOS) (2018-12-24b1) and the WiFi Server version is 1.21, the Web interface version is 1.22.6

                  By WiFi firmware version, do you mean the Firmware that runs on my router?
                  My DWC now works again. it is remarkably repeatable

                  1 Reply Last reply Reply Quote 0
                  • undefined
                    NitroFreak
                    last edited by 1 Apr 2019, 12:46

                    Ok so i have just updated the Wifi firmware version to 1.22 from the separate .bin file, we will see if that fixes the problem.
                    David you may want to check if you surely included the Wifi firmware 1.22 in the Duet2Firmware-2.02a.zip, since i got my Duet at the start of February, and only updated at the start of march.
                    My downloaded and unzipped folder included the 1.21 version?

                    1 Reply Last reply Reply Quote 0
                    • undefined
                      dc42 administrators
                      last edited by dc42 4 Feb 2019, 11:04 2 Apr 2019, 11:04

                      I have just verified that the Duet2Firmware-2.02a zip file in the Releases area does include DuetWiFiServer.bin version 1.22. But I have now added Duet2Firmware-2.02b.zip which includes DuetWiFiserver.bin version 1.23.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      1 Reply Last reply Reply Quote 0
                      • undefined
                        NitroFreak
                        last edited by NitroFreak 4 Feb 2019, 13:53 2 Apr 2019, 13:37

                        Okay so it happened again, this time much earlier than the usual 2-day cycle. Still can´t connect back up, it has been like this for the last 5 hours. So the 1.22 version did not change this. I´ll try updating to 1.23 once it comes back up.
                        It´s just weird that, the Duet says it´s connected, so the problem must lie with the PC or router. But when i restart both of them, the problem does not go away?

                        1 Reply Last reply Reply Quote 0
                        • undefined
                          dc42 administrators
                          last edited by 2 Apr 2019, 16:11

                          Does the router say that the Duet is still connected, or not?

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          undefined 1 Reply Last reply 2 Apr 2019, 20:06 Reply Quote 0
                          • undefined
                            NitroFreak @dc42
                            last edited by 2 Apr 2019, 20:06

                            @dc42
                            Where do i check that?

                            undefined 1 Reply Last reply 2 Apr 2019, 20:13 Reply Quote 0
                            • undefined
                              Phaedrux Moderator @NitroFreak
                              last edited by 2 Apr 2019, 20:13

                              @nitrofreak You'd have to log into the routers configuration page.

                              Z-Bot CoreXY Build | Thingiverse Profile

                              1 Reply Last reply Reply Quote 0
                              • undefined
                                NitroFreak
                                last edited by 4 Apr 2019, 00:18

                                Ok so it works again and i have updated to Wifiserver 1.23
                                I just checked with the router and this is what i got.

                                0_1554337039456_router.png

                                It says it is connected, but it is no witchcraft since the DWC works also at the moment.
                                If i get another disconnect, i will check back if it says the same address, correct?

                                1 Reply Last reply Reply Quote 0
                                • undefined
                                  Phaedrux Moderator
                                  last edited by 4 Apr 2019, 00:22

                                  It looks like it says dynamic rather than static. You may be able to tell the router to assign the same IP address every time.

                                  Z-Bot CoreXY Build | Thingiverse Profile

                                  1 Reply Last reply Reply Quote 0
                                  • undefined
                                    NitroFreak
                                    last edited by 4 Apr 2019, 01:02

                                    Ok so i´ve just had a disconnect, just around the time i was looking around in the router system.

                                    0_1554339576845_IMG_2983.JPG

                                    I checked in the router, and the 192.168.0.199 , so my printer, was still marked as connected.
                                    That disconnect settled itself after a restart though.
                                    So i tried switching off the duet, and check if it said it was still connected, which it did. It did not disapper for about 5-10 minutes after i had shut the duet down. When i restarted the duet, it was right back there.

                                    1 Reply Last reply Reply Quote 0
                                    • undefined
                                      dc42 administrators
                                      last edited by 4 Apr 2019, 10:48

                                      Next time it disconnects, check the IP address again in the router or on PanelDue (by sending M552), then see if you can ping that IP address from your PC.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                                      1 Reply Last reply Reply Quote 0
                                      • undefined
                                        NitroFreak
                                        last edited by 27 Apr 2019, 18:55

                                        Ok so i wasn´t printing for some time, but i started it back up again now. DWC does not work.
                                        So i checked the M552 and it says it is connected to the usual (197.168.0.199) address.
                                        I check the router and it does say that it is connected.
                                        I tried to ping it and this is what came out
                                        0_1556391323122_ping.png

                                        1 Reply Last reply Reply Quote 0
                                        • undefined
                                          NitroFreak
                                          last edited by 1 May 2019, 21:38

                                          Now it works again

                                          0_1556746709974_ping2.png

                                          1 Reply Last reply Reply Quote 0
                                          • First post
                                            Last post
                                          Unless otherwise noted, all forum content is licensed under CC-BY-SA