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    Duet Wifi Repair Service

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    • PaulJSRundefined
      PaulJSR
      last edited by

      Hello All,

      I have two duet wifi boards and a panel due that need repair. Can anyone suggest where I can send them.

      Best,

      Paul

      1 Reply Last reply Reply Quote 0
      • A Former User?
        A Former User
        last edited by

        I'm sure it'll help if you provide a rough idea of where the boards are, and what kind of problems there are.

        If you know whats wrong, a descent phone repair shop should be able to replace parts, if you need troubleshooting thats a different ball game etc.

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        • PaulJSRundefined
          PaulJSR
          last edited by

          Thank you @bearer I am in Buffalo, NY.

          Neither of the boards have any physical damage as far as I can tell.

          Board 1: I moved my printer to a more stable table and I believe the panel due connection was loose when I reconnected it and then the board got really hot not even plugged in to power ( I read this means I have a problem with my processor?)

          My panel due is also damaged, it lights up a black screen but does not show anything.

          Board 2: Due to loose wires connectivity to the firmware became flakey and the fan and Z probe stopped working

          Best,

          Paul

          T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
          • dc42undefined
            dc42 administrators
            last edited by

            Try sending a PM to forum user W3DRK.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • T3P3Tonyundefined
              T3P3Tony administrators @PaulJSR
              last edited by

              @pauljsr have you.managed to get anywhere with diagnosing why your setup is damaging the Duets?

              www.duet3d.com

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              • PaulJSRundefined
                PaulJSR
                last edited by

                Thank you @dc42
                @T3P3Tony yes thankfully I have my machine up and running. It is a Tronxy X5ST 500x500x600mm with a titan aero, bl touch and of course a duet wifi. Lot of hours being that I am new to this but happy with the result.

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