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    Solved Maestro not connecting to DWC or via USB

    Duet Hardware and wiring
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    • Dugee
      Dugee last edited by

      Long story short, had a maestro board sitting for a while as i lost interest for a bit,, but started again today.

      connected via pronterface, got the ip address, connected DWC, started looking at the endstop config. changing settings trying to get the endstops to work, burning smell, disconnects from DWC.

      unplugged USB immediately, looked for physical damage, cant see anything, so I plug in again. All the correct lights come on USB/DIA/3.3V/5V/network connection light. But no connection.

      I have disconnected everything from the board, and the only connection currently attached is the USB to my laptop, which is not showing any form of connection.

      Have I fried this? Everything looks OK, cant see any physical damage, just no communications!

      I have looked at the guide for "What to do if you duet wont respond" and based on those steps my next move is to erase the firmware. Is there anything else I can try before I do that?

      Thanks in advance

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      • dc42
        dc42 administrators @Dugee last edited by

        @dugee said in Maestro not connecting to DWC or via USB:

        @dc42 , I can't see any damage on or around U3, but I've plugged it in again to check connectivity and whilst it is still unresponsive, U10 gets very hot to touch after about 1-2 seconds of USB power. Everything else looks OK and nothing else seems to be reacting strangely.

        U10 is the Ethernet interface chip. If it is getting very hot, that indicates it is damaged. My guess is that U3 has failed and subjected it to excess voltage. If your board was still under warranty on 29 July when you reported the problem, please ask your supplier to replace it under warranty.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • dc42
          dc42 administrators last edited by

          Check the small square chip labelled U3 not far from the power input block. Does it show any signs of damage?

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

          1 Reply Last reply Reply Quote 0
          • Dugee
            Dugee last edited by

            @dc42 , I can't see any damage on or around U3, but I've plugged it in again to check connectivity and whilst it is still unresponsive, U10 gets very hot to touch after about 1-2 seconds of USB power. Everything else looks OK and nothing else seems to be reacting strangely.

            dc42 1 Reply Last reply Reply Quote 0
            • Dugee
              Dugee last edited by

              Hi,

              is there anything I can do here, or is the chip damaged?

              thanks

              Dugee

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              • Dugee
                Dugee last edited by

                Is there anything I can check/do on this?

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                • dc42
                  dc42 administrators @Dugee last edited by

                  @dugee said in Maestro not connecting to DWC or via USB:

                  @dc42 , I can't see any damage on or around U3, but I've plugged it in again to check connectivity and whilst it is still unresponsive, U10 gets very hot to touch after about 1-2 seconds of USB power. Everything else looks OK and nothing else seems to be reacting strangely.

                  U10 is the Ethernet interface chip. If it is getting very hot, that indicates it is damaged. My guess is that U3 has failed and subjected it to excess voltage. If your board was still under warranty on 29 July when you reported the problem, please ask your supplier to replace it under warranty.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                  1 Reply Last reply Reply Quote 0
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